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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,058 reviews

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Virginia
1 review
0 helpful votes
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R7 fender delete
September 1, 2025

Great product and came with step by step instructions. Definitely will order from them again

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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Fast shipping
September 1, 2025
Updated review

Always easy. FedEx delayed delivery a bit, but eady overall

Date of experience: August 22, 2025

Always easy
August 18, 2025
Previous review

Always easy.

Date of experience: August 8, 2025
Indiana
2 reviews
0 helpful votes
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Fuel line
September 1, 2025
Updated review

Good price and fast delivery ------------------------------------------------

Date of experience: August 22, 2025

In and out quik
August 21, 2025
Previous review

In and out quik

Date of experience: August 11, 2025
Washington
1 review
0 helpful votes
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Great experience!
September 1, 2025

First time buying from Revzilla, it was a good buying experience! My items were well advertised and showed up to my house early. I will definitely buy again!

Date of experience: August 22, 2025
Ohio
1 review
0 helpful votes
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A bit deceptive
September 1, 2025

I was suggested at purchase (often purchased together). The item was not at all
For the jacket i purchased. This is my first purchase of gear with padding after years of just a regular leather

Date of experience: August 22, 2025
Utah
1 review
0 helpful votes
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Window
September 1, 2025
Updated review

Great fit. Haven't got to go for a long ride but I think I'm going to like it

Date of experience: August 22, 2025

Very easy to find what I wanted
August 20, 2025
Previous review

Very easy to find what I wanted

Date of experience: August 9, 2025
California
1 review
0 helpful votes
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Not a fan of return shipping costs
September 1, 2025
Updated review

Hi Team, I recently placed a $700+ order that included a pair of gloves. Since glove sizing can vary, I wasn't surprised when the pair I received didn't fit. What was disappointing, however, was being charged $10 to return them. For a company like Revzilla, which prides itself on customer service, charging for returns on items with inherent sizing challenges feels unfair—especially on large orders where free shipping was already provided. Customers shouldn't be penalized for sizing issues that are unavoidable when shopping online. I strongly encourage Revzilla to offer free returns in these situations to better support your customers and maintain trust in your service.

Date of experience: August 22, 2025

Affirm ability and easy usage of site!
August 3, 2025
Previous review

Affirm ability and easy usage of site!

Date of experience: July 24, 2025
Florida
1 review
0 helpful votes
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Excellent customer service with all the people I've talked to over the during the years that I have done business with them - I have zero complaints.

Date of experience: August 22, 2025
Missouri
1 review
0 helpful votes
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Handlebars
September 1, 2025
Updated review

The 1st set would not fit, had to send back... reordered another set and they are good.

Date of experience: August 22, 2025

Returned oneself of handlebars due to not being what...
August 24, 2025
Previous review

Returned oneself of handlebars due to not being what was advertised. Ie. Slotted for throttle by wire, they were not.

Date of experience: August 14, 2025
California
1 review
0 helpful votes
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100% recommend.
September 1, 2025

I received my order earlier, great service. 100% recommend 👌.

Date of experience: August 22, 2025
Iowa
1 review
0 helpful votes
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Happy
September 1, 2025
Updated review

Company was very helpful in getting me the right one. I enjoy it very much. Thanks Robert S.

Date of experience: August 22, 2025

Very easy to find what I was looking for
August 20, 2025
Previous review

Very easy to find what I was looking for. Thank You!

Date of experience: August 10, 2025
Sri Lanka
1 review
0 helpful votes
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Great service as always
September 1, 2025

RevZilla had great service. Seriously easy and fast. My jacket didn't fit, but RevZilla made it as easy as possible to return.
Only suggestion, allow returns to Cycle Gear stores. Better hours and who knows? Maybe I'd buy something while I'm there.

Date of experience: August 22, 2025
Virginia
3 reviews
0 helpful votes
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Fast, accurate service
September 1, 2025
Updated review

Got order quickly and everything went as planned. Parts are ordered were top quality and bike specific so installation was a breeze.

Date of experience: August 22, 2025

Easy process
August 18, 2025
Previous review

Easy process. Good website experience

Date of experience: August 7, 2025
New York
1 review
0 helpful votes
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Best experience for new time rider
September 1, 2025

Revzilla was amazing at providing the merchandise said I was looking forward could not be shipped to the state that I live in. Navigating their website was simple and efficient and I received the item before the expected delivery date.

Date of experience: August 22, 2025
Pennsylvania
1 review
0 helpful votes
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Always a great experience!
September 1, 2025
Updated review

Between a comprehensive inventory, fair pricing and Quik Ship, always have a positive experience with RevZilla at this time no different than any other! Very happy customer!

Date of experience: August 22, 2025

Always a pleasure!
August 18, 2025
Previous review

Always a pleasure! Have everything I need at competitive prices and Ship quickly! Always appreciate it!

Date of experience: August 8, 2025
Washington
1 review
0 helpful votes
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Fast Shipping. Excellent Customer Care.
September 1, 2025

I ordered a riding jacket and riding pants. They were the wrong size and I had to size up. Although they don't do exchanges, Billy helped me get set up with my return very quickly. I was able to box up everything and ship it back to them with no hassle.

Date of experience: August 21, 2025
Wisconsin
1 review
0 helpful votes
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Klockworks
September 1, 2025

Received exactly what I was hoping and was shipped quickly.

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Good product, good price, easy mount.
September 1, 2025
Updated review

I purchased the chain saw mount for my dirt bike (Husqvarna TE 250I), it came with instructions, all the proper hardware, and was a perfect fit.

Date of experience: August 21, 2025

Simple and quick
August 20, 2025
Previous review

Simple and quick

Date of experience: August 10, 2025
Washington
1 review
0 helpful votes
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All but the shipping
September 1, 2025

The revit jeans fit and look good. They are a bit heavy for casual wear but seem well made.
My only issue was fedex shipping. Due to a 4 day delay they came late with no updates as to when they would arrive.

Date of experience: August 21, 2025
Illinois
1 review
0 helpful votes
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Good Quality and good looking gear
September 1, 2025

I tried the recommended size, it did not work as I have wide hips but returns were easy and I have a pair that fits well now! And the color and style looks great.

Date of experience: August 21, 2025