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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,990
This company responds to reviews on average within 4 days

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138,380 reviews

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Maine
1 review
0 helpful votes
Follow Travis P.
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I purchased a Shoei Hornet X2 after a nauseating amount of research between that and the Arai XD- 4. I've typically purchased HJC helmets, they've been decent for me. I've recently switched from a cruiser style bike to a dual sport. I needed something full face, and I wanted something that would be quiet. I'm a medium in both of the HJC helmets I owned, and I'm also a medium in the Shoei Hornet X2.

It is true, your ears can take a beating putting this helmet on. I've found that moving the lower padding with your thumbs, then placing the helmet in reverse of how they say to take it off helps (back of the helmet first, then the front down). The cheek pads were a bit tight for the first few hours, they feel great after riding with the helmet for about a week.

During the purchase I had a 10% coupon, but the error message I received was the code was invalid, or was not compatible, or a similar word. It took some research to find that Shoei and Joe Rocket could not receive any promotions or discounts. It would have been nice to have that in the error message at check out. For example: "There's a Shoei product in your cart that will not work with your coupon code".

Date of experience: May 10, 2023
Georgia
1 review
0 helpful votes
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Great experience!
May 11, 2023

First time ordering with Revzilla and I will for sure do it again! I was very happy to receive my order so quick! Great job!

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Reliable and fast
May 11, 2023

Always have a great shopping experience buying from revzilla. Never have any issues and if I didn't their customer service is great as well.

Date of experience: May 10, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent place to shop
May 10, 2023

Excellent customer service I ordered a tire wrong size called them back instantly, was able to change it before it even processed very helpful very fast

Date of experience: May 10, 2023
Illinois
1 review
0 helpful votes
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Bell helmet
May 10, 2023

The purchase was good with good pricing and fast shipping. The helmet fit good. I like the product videos that tell both good and bad about the product.

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Helmet good quality
May 10, 2023

Said it was suppose to be delivered in a week but came within 2 days

Date of experience: May 10, 2023
Massachusetts
1 review
0 helpful votes
Follow Dan Q.
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Shipping has been good.
Products have been what was described from a features stand point, but not a status/new-ness standpoint.

Seems like a lot of people purchase and return RevZilla items as a way to try them on, or test on their bike etc. and RevZilla takes the returns which is great. That does mean that when you are buying a new item like an expensive helmet or other gear you don't know how many times it's been shipped back and forth across the country and tried on by any number of people or dropped while unpacking. I think it would be more reasonable to sell these items as open box and not at full price. Disappointed in receiving a clearly open box / Returned helmet and not getting a partial credit refunded.

Date of experience: May 10, 2023
Michigan
1 review
0 helpful votes
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Always good!
May 10, 2023

Ordered a number of goodies. A new shield/pinlock for my Scorpion helmet, as well as an icon riding shacket. All came quick, well packed, and as expected.

Date of experience: May 10, 2023
Ohio
1 review
0 helpful votes
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I buy from Revzilla regularly due to price, selection, and fast shipping with rpm. The discounts add up and anything helps. I've never had a shipping issue or needed to return something but it's a site a trust if I ever did have a problem.

Date of experience: May 10, 2023
Illinois
1 review
0 helpful votes
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Good job!
May 10, 2023

Easy to find items for my bike! I like checking the print before I buy.

These were small components, but they are what was advertised within the delivery time expected.

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Excellent
May 10, 2023

Quick shipping, good packing thanks a lot appreciate it

Date of experience: May 10, 2023
Missouri
1 review
0 helpful votes
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Just arrived
May 10, 2023

Easy peasy. Fit fine on the open. Walking will take some acclimation. Look great. The ratchet straps do slip very easily….not a good thing.

Date of experience: May 10, 2023
Utah
1 review
0 helpful votes
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Everything fit good
May 10, 2023

Easy purchase and install, good product and fast shipping

Date of experience: May 10, 2023
North Carolina
1 review
0 helpful votes
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Love the sun shade
May 10, 2023

Fantastic, love the retractable shade inside the helmet. Will be getting a passenger helmet in gloss black.

Date of experience: May 9, 2023
Wisconsin
1 review
0 helpful votes
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Great service as usual
May 10, 2023

Thank you RevZilla for making ordering riding gear easy and delivery quick!

Date of experience: May 9, 2023
Texas
1 review
0 helpful votes
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Customer review
June 9, 2023

I have always had good experiences shopping with RevZilla. Would give 5 stars if RevZilla would use any shipping method that didn't involve USPS.usps is like flipping a coin on if you will get your package or not and it's also a 50/50 wether they will deliver it to my address or not. This time my package went back and forth from Memphis to Little Rock a few time before finally making it. I will definitely pick a different delivery method the next time.hopefully usps will go under soon and it won't be a problem anymore

Date of experience: May 9, 2023
Missouri
1 review
0 helpful votes
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I tried to order a helmet. Received three different stories after sitting on hold for 30 minutes each time to talk to a "representative ". Will never order from RevZilla again. Avoid at all costs. I will also be notifying everyone in the Reiter group, so I'm a part of to avoid RevZilla for any other transactions.

Date of experience: May 9, 2023
Illinois
1 review
0 helpful votes
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New gear
May 9, 2023

Products were shipped and delivered quickly! Perfect fit and looks good too!

Date of experience: May 9, 2023
Washington
1 review
0 helpful votes
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Good experience
May 9, 2023

I have purchased many things for my bikes last 7 years and always a good experience, great return system, helpful when counted CSC and quality as expected. Will continue being a customer I feel safe using Revzilla

Date of experience: May 9, 2023
Washington
1 review
0 helpful votes
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Very easy and tons of choices. Free shipping is a bit slow.

Date of experience: May 9, 2023