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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,462 reviews

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Georgia
2 reviews
0 helpful votes
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Great pants!
May 23, 2023

You have what I want in stock! Good job! I was worried about fit but they are good! Thanks!

Date of experience: May 23, 2023
Idaho
2 reviews
0 helpful votes
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Video and customer comments helped me to decide on this seat co My wife would not ride on the passenger pillion on my 2013 triumph Thunderbird until I got a new replacement seat for it.mbo.

Date of experience: May 23, 2023
California
1 review
0 helpful votes
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Great 1st experience
May 23, 2023

On time and everything as I ordered. Good quality.

Date of experience: May 23, 2023
California
1 review
0 helpful votes
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Always had good experience with Revzilla!

Never had issues so far. Very happy with their service.

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
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Yuasa battery for FJR1300
May 23, 2023

Fine! Ordering was smooth. Received the item, with free shipping, in two days! Battery arrived fine, no trouble setting it up with supplied instructions. RevZilla's on-line video about new battery set-up was a huge help!

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
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My go too everytime!
May 23, 2023

I don't order from anywhere else but RevZilla my favorite site has so many options and everything I need always my go to five star rating

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
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Customer service was excellent
I had a return and everything was easy and straightforward!

Date of experience: May 23, 2023
Ohio
2 reviews
0 helpful votes
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Excellent Service
May 23, 2023

Excellent company, excellent website and Excellent service as usual!

Date of experience: May 23, 2023
North Carolina
1 review
0 helpful votes
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Good shopping, bad shipping
June 22, 2023

Paid for 2 day shipping and it took 2 business days just to ship it then 3 days to deliver it. So much for my wasted money for fast shipping.

Date of experience: May 23, 2023
Illinois
1 review
0 helpful votes
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Absolutely love the immense detail and impartial attitudes offered by the website and reviewers. Never change!

Date of experience: May 22, 2023
Colorado
1 review
0 helpful votes
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Easy
May 23, 2023

Awesome easily found what i wanted quick check out

Date of experience: May 22, 2023
Utah
1 review
0 helpful votes
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New biscuits
May 22, 2023

Easy to sign up for a new account and had some great deals on tires!

Date of experience: May 22, 2023
North Carolina
1 review
0 helpful votes
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Availability
May 22, 2023

I got my exhaust for my ninja 650 but after ordering once and then being told it was out of stock. I then called next time i check and it was available and after confirming over the phone I ordered it again and received the exhaust. Long story short just call and make sure the part is available.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Bill Nomad Helmet
May 22, 2023

Awesome service with prompt delivery. Item was as advertised and described. Thank you

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Giant Loop Armadillo bag
May 22, 2023

I ordered a 2 gal Giant Loop Armadillo bag through Revzilla. Revzilla emailed that I would receive an email indicating when it would be shipped. This email came AFTER the package arrived on my doorstep. Fortunately my neighbor saw the package and let me know before some porch thief found it before I did. Arriving on a Sunday also was unexpected.

I'm just hoping Revzilla and Giant Loop (it was shipped direct from GL) can coordinate better to keep customers better informed.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Get what you want
May 22, 2023

I can't believe the amount of options Revzilla has to offer. This will definitely be the only site I ever use for my bike parts.

Date of experience: May 22, 2023
New Jersey
1 review
0 helpful votes
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Handlebars
May 22, 2023

Found everything I needed.
However hardware was not provided for the Baron H bars that I ordered.

Date of experience: May 22, 2023
North Carolina
1 review
0 helpful votes
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Helmet
May 22, 2023

It was a great experience and I would definitely buy from revzilla again

Date of experience: May 22, 2023
Georgia
1 review
0 helpful votes
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No Visibility of Product Status
June 21, 2023

The product came quickly, but there was no visibility of where the product was at. I had no idea it had shipped and neither did customer service when I contacted them about it. That same day it arrived in the mail and had shipped several days earlier. A few days after it had arrived I received an email with the shipping information. Supply chain visibility is important to customers and can disrupt planning without it. Please do better!

Date of experience: May 22, 2023
Texas
1 review
0 helpful votes
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Excellent Tires!
May 22, 2023

Just had to buy the tubes, got the tires on and I am ready to ride! Thank you RevZilla!

Date of experience: May 22, 2023