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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,991
This company responds to reviews on average within 4 days

Instant Feedback

138,353 reviews

We monitor reviews for authenticity

AE
1 review
0 helpful votes
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Found accessories which are difficult to source in local market. Good International Shopping Experience! Revzilla is highly recommended

Date of experience: August 18, 2023
Louisiana
1 review
0 helpful votes
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N/A
August 18, 2023

The process was easy. It did not take a long time to complete the order.

Date of experience: August 18, 2023
Maryland
1 review
0 helpful votes
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Great service and quick shipping.
August 18, 2023

Very impressed with the pricing and purchasing experience.

Date of experience: August 18, 2023
New Mexico
1 review
0 helpful votes
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Everything that came from RevZilla was great and in excellent condition. However, they really need to overall their shipping process, bad inventory, and pricing for products. I had to shop around to many other sites to finish my new set of motorcycle gear.

Date of experience: August 18, 2023
Texas
1 review
0 helpful votes
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What I need at a great price
August 18, 2023

The description is always detailed. Fast shipping.

Date of experience: August 18, 2023
Oklahoma
1 review
0 helpful votes
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Easy to compare items and ease of checkout overall a nice experience

Date of experience: August 17, 2023
South Dakota
1 review
0 helpful votes
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Awesome company to deal with
August 17, 2023

Good place to shop wish they had better deals sometimes

Date of experience: August 17, 2023
Illinois
1 review
0 helpful votes
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Tire Purchase
September 16, 2023

No shipping info until after the tires were delivered

Date of experience: August 17, 2023
Indiana
1 review
0 helpful votes
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Great on line store
August 17, 2023

Great site, I even called for a couple of questions about some accessories, actually got a human.

Date of experience: August 17, 2023
Utah
1 review
0 helpful votes
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Excellent service as always
August 17, 2023

Your order wont sit around for days waiting to be shipped.

Date of experience: August 17, 2023
Texas
1 review
0 helpful votes
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SOUND SYSTEM
August 17, 2023

I needed a bluetooth sound system for my SHOIE F 14 HELMENT I JUST BOUGHT, I had a system in my old helmet but the speakers were to big for the grooved out part in the helmet for the speakers. It was a CARDO SYSTEM. They told me about a AWSOME sound system made just for that new helmet i got, it also came with harmon carmen speakers. I was really thrilled when i hooked it up, it sounded so AWSOME!. You guys always take care of me thier, VERY PROFESSIONAL. When i need anything for my sport bike, REVZILLA is the only site i will go to. THANK YOU SO MUCH

Date of experience: August 17, 2023
Minnesota
1 review
0 helpful votes
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Had a size issue with the jacket I purchased. Quickly returned cost and received next larger size. Fit very good. No extra fees. Thx Revzilla

Date of experience: August 17, 2023
Virginia
1 review
0 helpful votes
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Good
August 17, 2023

Fast ship item worked well. Website was well made with options to easily find parts for your bike.

Date of experience: August 17, 2023
New York
2 reviews
0 helpful votes
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Outstanding customer service
August 17, 2023

I had an issue with my order missing parts. I was sent a replacement right away which was also missing the same parts, The product description was probably at fault for stating that hardware would be included. I was refunded the cost of purchasing the hardware and given additional Zilla cash for my inconvenience. Very satisfied with the outcome.

Date of experience: August 17, 2023
Missouri
1 review
0 helpful votes
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Best Experience
August 17, 2023

Fast delivery, parts were in perfect condition, changed my bike completely

Date of experience: August 17, 2023
New York
1 review
0 helpful votes
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Lack of inventory
September 16, 2023

I ordered tank pads for my 2022 zx6r. Revzilla said it was available and ready to be delivered then told me they sold out of it, after I purchased the item. I did get a refund and a $5.00 store credit but I really did need this item. Hopefully they keep their inventory more updated

Date of experience: August 17, 2023
Illinois
1 review
0 helpful votes
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Easy process to buy a helmet
August 17, 2023

Great experience buying an I10 robust from them. Made it easy and have a generous return policy if it doesn't fit

Date of experience: August 16, 2023
New York
1 review
0 helpful votes
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Great service!
August 16, 2023

Popped for the new Kriega OS 38 side bags. Nice! Ordering was simple and the free shipping time was quite sufficient for me. Revzilla makes it real easy to spend your money!

Date of experience: August 16, 2023
North Carolina
1 review
0 helpful votes
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Fast shipping!
August 16, 2023

Great price, Fast Shipping, No issues! Can't beat the deal offered

Date of experience: August 16, 2023
New York
1 review
0 helpful votes
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Unorganized
September 15, 2023

Shipment arrived late even though I had paid for 2-shipping and got here in several boxes in the span of a week

Date of experience: August 16, 2023