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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

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Texas
2 reviews
0 helpful votes
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Great company
September 9, 2023

Fast service, great website for easy ordering. Shipping notice is helpful.

Date of experience: September 8, 2023
New York
1 review
0 helpful votes
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HJC i10
September 9, 2023

The HJC is to replace an although old, but little used RF 1000. The i10 is lighter and quieter and appears to be made well. The RF 1000 was a large and the HJC is a large as well. The crown of the helmet fits just like the Shoei but I found the i10 cheek pads way too thick. Fortunately, they're removable and easily replaced with thinner ones. The pads designated for the XXL are 25mm compared to 35mm for the large. With the thinner pads installed the helmet fits great. I'm completely happy with the product and with RevZilla's ordering process, shipping and delivery.

Date of experience: September 8, 2023
Illinois
1 review
0 helpful votes
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Happy you have the part I need. Now, I wait to see if it fits. Site is very user friendly. Love the product videos.
The new wind screen was easy to install. It was taller, and channeled the wind to the sides better. Very very pleased with this purchase.

Date of experience: September 8, 2023
Massachusetts
1 review
0 helpful votes
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Quick shipment
September 8, 2023

Easy to find products and good information. Checkout is easy

Date of experience: September 8, 2023
Alabama
1 review
0 helpful votes
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Great Website and Service
September 8, 2023

Online Ordering from Revzilla is very smooth. Products are easy to find. Many products have both customer and Revzilla reviews which really helps decision making. Checkout is easy and shipping is fast.
Good all around!
Terry

Date of experience: September 8, 2023
Nevada
1 review
0 helpful votes
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Shipped late
October 6, 2023

Item ordered said in stock. Ordered on a Sunday thinking I would receive it by Thursday. Didn't even ship out until Thursday and received it a week and a 1/2 later.

Date of experience: September 8, 2023
Kimberly E. RevZilla Rep
over a year old

We are sorry you had an issue. Please always check lead times on items. As stated your item had a 3-5 business day lead time before shipping. We do apologize for the confusion.

Pennsylvania
1 review
0 helpful votes
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Great store
September 8, 2023

Great website. Very easy to navigate and refine searches

Date of experience: September 8, 2023
North Carolina
1 review
0 helpful votes
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It seems like it's impossible to find companies that still genuinely seem to care about their customers. RevZilla shines as an example of that. Every single time I have contacted RZ with an issue, they have gone above and beyond to help. You folks have me as a customer for life! Just keep doing what you're doing because this is the winning formula.

Date of experience: September 7, 2023
New York
1 review
0 helpful votes
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I got the product I wanted
September 7, 2023

I ordered a product that I decided I wanted based on research, including RevZilla review videos, and feel pleased with it now that I have received it. The box that my jacket came in was extremely crumpled and had holes ripped in it in a bunch of places way past the point of normal shipping wear and tear. It looked like raccoons had tried (successfully) to eat their way into my box. Luckily, my jacket and its packaging inside were unscathed.

Date of experience: September 7, 2023
Arizona
1 review
0 helpful votes
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Revzilla responded to my inquiry looking for specific size for my wife, then notified me when one was available. I plan to purchase other items in the future.
Thanks Rob

Date of experience: September 7, 2023
Maine
1 review
0 helpful votes
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Well done
September 7, 2023

The associate pleasently helped work through the concerns, questions and options. A Great experience.

Date of experience: September 7, 2023
California
2 reviews
0 helpful votes
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Great service
September 7, 2023

Item shipped quickly and was as described. Price was competitive also

Date of experience: September 7, 2023
New Hampshire
1 review
0 helpful votes
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Part did not fit the designated bike
September 29, 2023

BikeMaster turn signal for KLR 650 did not fit the bike, as the threaded mounting "bolt" was too short.

Date of experience: September 7, 2023
Kimberly E. RevZilla Rep
over a year old

Thanks for reaching out to us, DanK. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance. Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]

California
1 review
0 helpful votes
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Perfect
September 7, 2023

Love the shape and style. Transparency of material is dope sauce.

Date of experience: September 7, 2023
Missouri
1 review
0 helpful votes
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5 stars
September 7, 2023

Great product,great price, very helpful and knowledgeable staff, super easy return and reorder on the 1 item that didn't fit

Date of experience: September 7, 2023
Nevada
1 review
0 helpful votes
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Received way sooner than anticipated.
September 7, 2023

Great service and really fast shipping. I received mg order quickly.

Date of experience: September 7, 2023
Tennessee
1 review
0 helpful votes
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Easy to use website always has deals going prices aren't crazy expensive and parts came quick can't complain

Date of experience: September 7, 2023
Wisconsin
1 review
0 helpful votes
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Revzilla is a one stop shop for me when it comes to motorcycle gear.

Date of experience: September 6, 2023
Illinois
1 review
0 helpful votes
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Perfect
September 7, 2023

It's everything I expected and more. Can't believe it came so fast

Date of experience: September 6, 2023
Arkansas
1 review
0 helpful votes
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Revzilla rocks!
September 7, 2023

Great experience with Revzilla as usual! Item shipped as soon as it was purchased. Item that showed up was correct and packaged to avoid freight damage.

Date of experience: September 6, 2023