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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,156
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,111 reviews

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Indiana
1 review
0 helpful votes
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Good, but not perfect
October 18, 2023

My order was received, but the packaging was missing a component. Not necessarily Revzillas fault, unless they built the packaging. Customer Service has shipped the missing component though. Ordering was great. Shipping was great. Part missing not great. Customer Service is great.

Date of experience: October 18, 2023
South Carolina
1 review
0 helpful votes
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Sizing
October 18, 2023
Updated review

The jacket is 1 size too small and clearly made for SLIM guys who are non-athletic. Also, the zipper is on the wrong side to be a guys jacket. But they, allowed me to size up. I should have gone up 2 sizes for my arms and shoulders.

Date of experience: October 18, 2023

Great customer service
August 10, 2023
Previous review

Great customer service

Date of experience: August 10, 2023
Washington
1 review
0 helpful votes
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Pretty good
October 31, 2023

Took forever to ship but it's all good. Was in nice packaging.

Date of experience: October 17, 2023
Texas
2 reviews
0 helpful votes
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Top rated service as usual...
October 18, 2023

Great products fast secure shipping what more can you ask for...

Date of experience: October 17, 2023
California
1 review
0 helpful votes
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Roadsport 2 front tire
October 18, 2023

I received my tire in 3 days super-fast, riding by Saturday. Revilla's price was on par with all the other dealers, and I never have a problem with them. I stopped buying from Ebay because I have had issues in the past. The wrong part, I know I had it for sale but I don't have any bla bla bla. Then the hassle of trying to get your money back. Skip the BS, buy your tires from a real dealer like RevZilla.

Date of experience: October 17, 2023
Texas
2 reviews
0 helpful votes
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Awesome Service
October 17, 2023

Great customer service! My open box helmet was missing items that were still to be included, and without hesitation, got everything that was missig shipped out immediately. The breath guard wasn't available, so revzilla credited me the difference so I could purchase it somewhere that was in stock. They even emailed me a place that had it, I ordered it, and lol, it just came in today! Awesome Shoei helmet by the way! Thanks RevZilla!

Date of experience: October 17, 2023
Pennsylvania
1 review
0 helpful votes
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Easy
October 17, 2023

Easy site good inventory need has a few odd items that didn't match my bike, but a good site overall!

Date of experience: October 17, 2023
Colorado
1 review
0 helpful votes
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Great experience. Would recommend you all to others.

Date of experience: October 17, 2023
Ohio
1 review
0 helpful votes
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Check valve for my softail
October 17, 2023

Kick $#*! experience and it showed up a day early. Thank you very much now I won't have to miss my toy ride. The kids will be so happy

Date of experience: October 17, 2023
North Carolina
2 reviews
0 helpful votes
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Thanks RevZilla!
October 17, 2023

Part was exactly what I needed, and it arrived on time!

Date of experience: October 17, 2023
Mississippi
1 review
0 helpful votes
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Site was informative and easy to use.
October 17, 2023

I enjoy using RevZilla because it's easy to use and informative of products. While I did need to reorder because of a size issue I will continue to use the site.

Date of experience: October 17, 2023
Illinois
1 review
0 helpful votes
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Appreciate you guys
October 17, 2023

I appreciate your member service department that are knowledgeable and very helpful they helped guide me through a warranty issue I had with my helmet the button had popped off.

Date of experience: October 16, 2023
New Jersey
1 review
0 helpful votes
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Easy to use website great payment options and customer service was great.

Date of experience: October 16, 2023
Michigan
1 review
0 helpful votes
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Helmet and Gloves
October 16, 2023

Products were just as described. Excellent customer service!

Date of experience: October 16, 2023
Maine
1 review
0 helpful votes
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Perfect
October 16, 2023

Part came in quick and the part was a perfect fit!

Date of experience: October 16, 2023
Nevada
2 reviews
1 helpful vote
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Speedy
October 16, 2023

Ordered tires on a Friday afternoon that not in stock anywhere in town and they were delivered Saturday afternoon. Definitely pays to have the free 2 day shipping with the membership.

Date of experience: October 16, 2023
Massachusetts
1 review
0 helpful votes
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Crazy fast shipping
October 16, 2023

I placed my order late in the day on a Friday antisapating it wouldn't ship until Monday. To my surprise they had it out the door before the end of the day the same day I ordered it. RZ is not always the cheapest, but sometimes quick service is more important than cheap.

Date of experience: October 16, 2023
California
1 review
0 helpful votes
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Life Is A Highway With RevZilla
October 16, 2023
Updated review

From start to finish, great experience. This was a huge update to safety equipment, including a helmet, our first airbag vests - Alpinestars for me, Klim for her. More and better CE Level 2 armor, tire inflation devices, etc. There's always uncertainty when ordering online, and I really did look to see if some of the items I was looking for were available at the reasonably close Cycle Gear but alas, no. So I got into an online chat with the Geeks there at 'Zilla and was very happy with the sizing recommendations that I received. Everything fit extremely well except the helmet, an AGV K6 S, which is not available in 2XL in my color way at this time. Dang. But super easy to return & be credited, so it's all good. An outstanding experience that I highly recommend.

Date of experience: October 16, 2023

Easy peasy lemon squeezy
May 4, 2023
Previous review

Easy peasy lemon squeezy

Date of experience: May 3, 2023

Always reliable
April 23, 2023
Previous review

Love you guys! This is the Amazon of the two-wheel world, but better: I can always hop on and get help, opinions, etc. through Chat. Unfortunately, this also means I spend a lot of money here...

Date of experience: April 23, 2023
North Carolina
1 review
0 helpful votes
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It was awesome! My son ask for a tire for his motorcycle, and the next day we got it! Wow!

Date of experience: October 16, 2023
Louisiana
1 review
0 helpful votes
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Right tire, right price
October 16, 2023

The Pirelli route MT 66 tire is grippy and long life for the money. Glad to be able to to get a tire mounting at cycle gear for the lower internally bought rate. (same company - they honor it)

Date of experience: October 16, 2023