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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,057 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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As ordered
October 20, 2023

Quick shipping, air cleaner as described, great discount for two missing bolts.

Date of experience: October 20, 2023
Arkansas
1 review
0 helpful votes
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Great experience!
October 20, 2023

I bought a tire and it was delivered super fast. Will buy from them again

Date of experience: October 20, 2023
Texas
1 review
0 helpful votes
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Customer service
October 27, 2023

When I received my helmet it had damage and Jason helped me thru the processes to get a new one he was helpful and patient.

Date of experience: October 19, 2023
New York
1 review
0 helpful votes
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On time order
October 19, 2023

The order arrived on time and the product in good condition

Date of experience: October 19, 2023
New York
1 review
0 helpful votes
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Great product at a great price
October 19, 2023

Easy process with a great product. The price was great and it shipped quick.

Date of experience: October 19, 2023
Ohio
1 review
0 helpful votes
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Horrible search
October 26, 2023

When you search for parts to your bike it still gives you parts that don't fit your bike. It is sad that we can land a radio control research lab on another planet but can't get the correct brake pads on a website.

Date of experience: October 19, 2023
California
1 review
0 helpful votes
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Yay, new handlebars...
October 19, 2023

Revzilla had the best selection, and most information on the product I purchased. (Renthal Fatbar Street Handlebars)

Date of experience: October 19, 2023
Puerto Rico
1 review
0 helpful votes
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Awesome Scorpion Helmet & Alpinestar Gloves
October 19, 2023
Updated review

As always, Revzilla has everything that zi want in stock and shipping only takes 3-4 days for me to revieve it..

Date of experience: October 19, 2023

I have been a Revzilla customer since 2020..
June 15, 2023
Previous review

I have been a Revzilla customer since 2020. They always have everything that I need for both of my motorcycles..

Date of experience: June 14, 2023
Pennsylvania
1 review
0 helpful votes
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Easy fast and good quality. Not much to complain about.

Date of experience: October 18, 2023
Pennsylvania
1 review
0 helpful votes
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Expeditious shipping
October 19, 2023

Item arrived in ess than 2 days.
Product videos are very helpful.
Thanks

Date of experience: October 18, 2023
Florida
1 review
0 helpful votes
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Best experience
October 18, 2023

Love this website for my gear…. No one is better than them

Date of experience: October 18, 2023
Ohio
1 review
0 helpful votes
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Great company order many items
October 18, 2023
Updated review

Easy to use site fast delivery, always have what I need

Date of experience: October 18, 2023

Easy to use
October 7, 2023
Previous review

Easy to use

Date of experience: October 6, 2023
Indiana
1 review
0 helpful votes
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Good, but not perfect
October 18, 2023

My order was received, but the packaging was missing a component. Not necessarily Revzillas fault, unless they built the packaging. Customer Service has shipped the missing component though. Ordering was great. Shipping was great. Part missing not great. Customer Service is great.

Date of experience: October 18, 2023
South Carolina
1 review
0 helpful votes
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Sizing
October 18, 2023
Updated review

The jacket is 1 size too small and clearly made for SLIM guys who are non-athletic. Also, the zipper is on the wrong side to be a guys jacket. But they, allowed me to size up. I should have gone up 2 sizes for my arms and shoulders.

Date of experience: October 18, 2023

Great customer service
August 10, 2023
Previous review

Great customer service

Date of experience: August 10, 2023
Washington
1 review
0 helpful votes
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Pretty good
October 31, 2023

Took forever to ship but it's all good. Was in nice packaging.

Date of experience: October 17, 2023
Texas
2 reviews
0 helpful votes
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Top rated service as usual...
October 18, 2023

Great products fast secure shipping what more can you ask for...

Date of experience: October 17, 2023
California
1 review
0 helpful votes
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Roadsport 2 front tire
October 18, 2023

I received my tire in 3 days super-fast, riding by Saturday. Revilla's price was on par with all the other dealers, and I never have a problem with them. I stopped buying from Ebay because I have had issues in the past. The wrong part, I know I had it for sale but I don't have any bla bla bla. Then the hassle of trying to get your money back. Skip the BS, buy your tires from a real dealer like RevZilla.

Date of experience: October 17, 2023
Texas
2 reviews
0 helpful votes
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Awesome Service
October 17, 2023

Great customer service! My open box helmet was missing items that were still to be included, and without hesitation, got everything that was missig shipped out immediately. The breath guard wasn't available, so revzilla credited me the difference so I could purchase it somewhere that was in stock. They even emailed me a place that had it, I ordered it, and lol, it just came in today! Awesome Shoei helmet by the way! Thanks RevZilla!

Date of experience: October 17, 2023
Pennsylvania
1 review
0 helpful votes
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Easy
October 17, 2023

Easy site good inventory need has a few odd items that didn't match my bike, but a good site overall!

Date of experience: October 17, 2023
Colorado
1 review
0 helpful votes
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Great experience. Would recommend you all to others.

Date of experience: October 17, 2023