Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,482 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Brian V.
Unfollow Brian V.
Share Review
Report Review

2002 Shadow Sabre tires
November 6, 2023

WOW just WOW! Ordered tires had them in Michigan in less than 48 hours! Tires are actually New! Not been sitting on the shelf for years like my last ones from else where. Always amazing customer service!

Date of experience: November 6, 2023
Nevada
1 review
0 helpful votes
Follow George F.
Unfollow George F.
Share Review
Report Review

Perfect fit
November 6, 2023

Brake pads arrived on time and were an exact fit. Obviously a quality made in UK. Easy to install.

Date of experience: November 6, 2023
New Mexico
1 review
0 helpful votes
Follow Jeff W.
Unfollow Jeff W.
Share Review
Report Review

Overall it was uneventful.
November 6, 2023

Placed order waited a couple days and received my order. All is good.

Date of experience: November 6, 2023
Arizona
1 review
0 helpful votes
Follow Brendan F.
Unfollow Brendan F.
Share Review
Report Review

Perfect shipping
November 6, 2023

Packaging arrived with no defects and quickly, would definitely buy through Revzilla again in the future.

Date of experience: November 6, 2023
Louisiana
1 review
0 helpful votes
Follow Chris Z.
Unfollow Chris Z.
Share Review
Report Review

Received my order timely.
November 6, 2023

Ordered 2 sizes up from the UK sizing and they were a perfect fit.

Date of experience: November 6, 2023
Massachusetts
1 review
0 helpful votes
Follow Jared B.
Unfollow Jared B.
Share Review
Report Review

Fast shipping!
November 6, 2023

This is my first time using Rev and I was happy. Super fast shipping. Not $#*!ing around and waiting 4 days to ship out your order. Order with them. You wont be upset

Date of experience: November 6, 2023
California
1 review
0 helpful votes
Follow Devyn U.
Unfollow Devyn U.
Share Review
Report Review

Perfect
November 6, 2023

Easy ordering process, clear and concise information on location of my package, package arrived within specified amount of time, product is quality and fit perfect.

Date of experience: November 6, 2023
Tennessee
1 review
0 helpful votes
Follow stephen M.
Unfollow stephen M.
Share Review
Report Review

Arlen Ness replacement hardware.
November 6, 2023

Item was shipped in one day. Awesome, I wasn't expecting that but really was hoping they arrived before my 1800 mile journey to Texas for the Lone Star Rally

Date of experience: November 5, 2023
Alabama
1 review
0 helpful votes
Follow Bryan N.
Unfollow Bryan N.
Share Review
Report Review

I received both of my orders and everything fit very well. However, the one thing I needed most, a visor that I'm not even sure will fit at the moment, was not sent. I received a pair of padded riding shorts. So I started an exchange and am waiting on the returned item to get to its location. Not a huge deal, but just ever so slightly annoying.

Date of experience: November 5, 2023
Canada
2 reviews
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

Roulement de roues
November 6, 2023

J'ai reçu les pièces rapidement et avec exactitude,très satisfait,merci

Date of experience: November 5, 2023
California
1 review
0 helpful votes
Follow Jorge U.
Unfollow Jorge U.
Share Review
Report Review

Merlin Trance Jacket
November 5, 2023

Easy purchase thank you. I will soon make more purchases in the future thanks again.

Date of experience: November 5, 2023
GB
1 review
0 helpful votes
Follow Gloria J.
Unfollow Gloria J.
Share Review
Report Review

I found the product on the Revzilla website, the price was reasonable, I ordered it, it arrived. 'Nuff said!

The only issue was persuading UPS that I didn't live in the US when trying to track the delivery.

Date of experience: November 5, 2023
Pennsylvania
2 reviews
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Share Review
Report Review

All good!
November 5, 2023
Updated review

Trusting the size chart, hoping for a good fit!
Thanks, Joe.
Follow up:
My new Arai helmet fits great!
I did go ahead and submit a full product review already.

Date of experience: November 5, 2023

So far so good!
August 14, 2023
Previous review

So far so good!

Date of experience: August 13, 2023
Florida
1 review
0 helpful votes
Follow Melissa Z.
Unfollow Melissa Z.
Share Review
Report Review

Great customer service
November 5, 2023

Had to return for a larger size and great experience

Date of experience: November 5, 2023
New Zealand
1 review
0 helpful votes
Follow Jonathan C.
Unfollow Jonathan C.
Share Review
Report Review

Great Service
November 5, 2023

Fast Service, Well priced and fantastic customer service team

Date of experience: November 5, 2023
Minnesota
1 review
0 helpful votes
Follow Johnny V.
Unfollow Johnny V.
Share Review
Report Review

Easy site, good selection
November 5, 2023

Website is organized well and can search by types/styles with useful reviews.

Date of experience: November 4, 2023
Maryland
1 review
0 helpful votes
Follow George H.
Unfollow George H.
Share Review
Report Review

The product and delivery was good.
November 5, 2023
Updated review

Initially wasn't clear to me that I would not qualify for a 10% discount because it wasn't my first purchase. But I found out and purchased the product that, to my knowledge, only "RevZilla" offers.

Date of experience: November 4, 2023

I decided to buy stuff believing I would receive a...
November 24, 2023
Previous review

I decided to buy stuff believing I would receive a 10% discount, only to find out that the discount only applied to the first purchase. That was a very good deception.

Date of experience: October 14, 2023
Nebraska
1 review
0 helpful votes
Follow Chria C.
Unfollow Chria C.
Share Review
Report Review

Fast shipping and good service
November 5, 2023

I was ordering parts for my 1992 Ktm 300exc and it was very helpful to know which parts would be compatible. Especially beneficial since oem parts are almost non existent.

Date of experience: November 4, 2023
Florida
1 review
0 helpful votes
Follow Monika O.
Unfollow Monika O.
Share Review
Report Review

Awesome shoes!
November 4, 2023

Super comfy they do tend to run a bit big but I love them!

Date of experience: November 4, 2023
Louisiana
1 review
0 helpful votes
Follow Austin H.
Unfollow Austin H.
Share Review
Report Review

I purchased a set of tires for my bike, front shipped separately and it came in, back tire never shipped. The label was created but UPS never received the package. Customer service was no help at all and wouldn't even try to put forth the effort to reach out to the distributor and see why it didn't ship yet. If I could leave 0 stars I would.

Date of experience: November 4, 2023