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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,159
quality
11,991
This company responds to reviews on average within 4 days

Instant Feedback

138,314 reviews

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Virginia
1 review
0 helpful votes
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THX
February 14, 2024

Fine fine fine fine fine fine fine fine fine fine
Fine. Fine.

Date of experience: February 14, 2024
Tennessee
1 review
0 helpful votes
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Lots of power just need to find a belt to hold the power

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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Good place for all your 2-wheeled needs
February 14, 2024

Revzilla has all equipment and gear you need to ride. Ton of options and price matching if you find it cheaper elsewhere.

Date of experience: February 14, 2024
Arizona
2 reviews
0 helpful votes
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Great product, fair price
February 14, 2024

I was able to find the dark smoke face shield for my Bell helmet easily and am very pleased with the product.

Date of experience: February 14, 2024
Michigan
1 review
0 helpful votes
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New helmet
February 14, 2024

I love the helmet and it very well made but I was sent the wrong size from what I ordered

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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Ordered wrong product
February 14, 2024

I ordered some Driven grips and matching bar ends. As usual, shipping was insanely fast. Received both products within two days despite not paying extra for expedited shipping. Unfortunately, the new grips wouldn't work because my grips (which were aftermarket) had the grip glued to the throttle tube (i.e I couldn't separate the grip from the throttle tube without destroying it). So, returned the grips and the matching bar ends so I could order some new OEM grips. The return process was also simple and fast. Had my refund within about 3-4 business days of shipping out the return product.

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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Consistently Good
February 14, 2024

Ordering is easy, like most sites. However, its when there are issues is where RevZilla really shines. Sometimes the parts just don't fit like you would want or the gear isn't what you expected. RevZilla takes has always been responsive and they take care of it quickly. So many store fronts (and people) are just so unresponsive when an issue arises, not RevZilla in my several years of experience with them.

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Right product. Quick order processing.
February 14, 2024

The description of the name brand product was right on the money. Its use with multiple types of batteries was desirable. The price was not the lowest but correct for the market. Item was well packaged and shipped promptly.

Date of experience: February 14, 2024
Canada
1 review
0 helpful votes
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Good quality helmet
February 14, 2024

Decent online support but if you order something international you will might have problems with a delivery so be careful with information you give.

Date of experience: February 14, 2024
Colorado
1 review
0 helpful votes
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Scorpion Helmet
February 14, 2024

Very stylish and snug. Will be riding to test it out

Date of experience: February 14, 2024
Nebraska
1 review
0 helpful votes
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Throttle Boss
February 14, 2024

Excellent product. Excellent quality. Received in a very short amount of time.

Date of experience: February 14, 2024
Massachusetts
1 review
0 helpful votes
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Great service
February 14, 2024

Staff is knowledgeable and do their very best to assist customers over the phone.

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Beginner getting some first gear here :) Tried a few things on in the store and got some great advice from the knowledgeable staff. Some items weren't available in store so I ordered them online. Had to return one item because of sizing and the customer service rep not only processed the return but made recommendations about alternatives. LOVE this place!

Date of experience: February 14, 2024
Florida
2 reviews
1 helpful vote
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Z-900 abs touring setup
February 14, 2024

I got the windshield after 12 hour of placing my order. Amazing the rest of my order arrived days later. Great timing.

Date of experience: February 14, 2024
Costa Rica
1 review
0 helpful votes
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O -rings for Virago
February 14, 2024

As usual, you had the part that I had difficulty finding elsewhere. Also, fast shipping! Thanks!

Date of experience: February 14, 2024
Georgia
1 review
0 helpful votes
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Odd fit
February 14, 2024

Length was fine, waist was fine but waist to crotch was way to short to provide a comfortable fit

Date of experience: February 14, 2024
California
1 review
0 helpful votes
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Revzilla rules!
February 14, 2024
Updated review

Got my windshield first, hardware took a while. Difficult assembly but once done, looks and works great!

Date of experience: February 14, 2024

Revzilla is a great website!
January 5, 2024
Previous review

Revzilla is a great website!

Date of experience: January 5, 2024

I love RevZilla, they have everything and always ships...
June 22, 2023
Previous review

I love RevZilla, they have everything and always ships quickly!

Date of experience: June 22, 2023

Love this website and this company!
June 14, 2023
Previous review

Fast shipping, quality products! What else to say, really?

Date of experience: June 14, 2023
California
2 reviews
0 helpful votes
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No
February 14, 2024

No I'm not going to. Describe my experience no no no no no no!

Date of experience: February 14, 2024
Tennessee
1 review
0 helpful votes
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Making my order Right
February 14, 2024
Updated review

The Customer Service Team handle my incorrect items with grace and ease
I had received the incorrect size and it was replaced with the incorrect product
I was in a time crunch and they made sure that I received the correct product in the correct size by my deadline

Date of experience: February 14, 2024

The offering of next day shipping
January 25, 2024
Previous review

The offering of next day shipping

Date of experience: January 24, 2024
Pennsylvania
1 review
0 helpful votes
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Best base layer I've ever used
February 14, 2024

Was a little skeptical when I bought the first pair of Aggressor 2.0 pants/shirt. They are by far the most comfortable base layer garments I've ever worn. I wear them on the snowmobile, Harley, and hunting. They put Under Armor and others to shame.

Date of experience: February 14, 2024