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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,984
This company responds to reviews on average within 4 days

Instant Feedback

138,508 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Worst Customer Experience ever!
March 19, 2024

Don't trust the delivery dates. I ordered 4 tires from Revzilla and they all shipped from different locations. It took 4 days days to ship some items and 10+ days before receiving all the items even though the web site mentioned that they would ship within 24 hours.

Customer service was absolutely useless... Returning all the items and will definitely order elsewhere in the future.

Date of experience: March 9, 2024
South Carolina
1 review
0 helpful votes
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Top shelf
March 9, 2024
Updated review

Best on-line ordering experience and best customer service hands-down.

Date of experience: March 9, 2024

Great product info & great customer service
May 3, 2023
Previous review

Great product info & great customer service

Date of experience: May 3, 2023

I've always had great experiences purchasing through...
April 23, 2023
Previous review

I've always had great experiences purchasing through Revzilla. Customer service is the best.

Date of experience: April 23, 2023
South Carolina
3 reviews
0 helpful votes
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Ordered tank bags
March 9, 2024
Updated review

No problems to report, I received my order in a timely manner, no issues.

Date of experience: March 9, 2024

No problems
May 4, 2023
Previous review

No problems

Date of experience: May 3, 2023
GB
1 review
0 helpful votes
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Great shop
March 9, 2024

Everything was smooth. The product was exactly as described.

Date of experience: March 9, 2024
BO
1 review
0 helpful votes
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Ok
March 9, 2024

Good products and got it in time
The reviews and comments make you know about the buying

Date of experience: March 9, 2024
Massachusetts
1 review
0 helpful votes
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Customer service is awesome!
March 9, 2024

Whenever I have needed help you can get a real person, quality advice and assistance. Love buying from RevZilla.

Date of experience: March 8, 2024
Arizona
1 review
0 helpful votes
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Joe Rocket TT leather jacket.
March 9, 2024

Jacket was well packaged and arrived in great condition.

Date of experience: March 8, 2024
Canada
1 review
0 helpful votes
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Purchased both brake and shifter side pegs. Brake side install completed, no issues. However when tightening the Shifter side the product broke and cracked in multiple areas. Reported to Revzilla Customer Service and awaiting further instructions.

Date of experience: March 8, 2024
New Mexico
2 reviews
0 helpful votes
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Don't want to give a review
March 8, 2024

I'm sorry I can't just send off my satisfaction listed below w/o all this

Date of experience: March 8, 2024
Washington
1 review
0 helpful votes
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Easy Shopping Experience
March 8, 2024

Very easy to shop for items. I like using the videos on the products to compare items.

Date of experience: March 8, 2024
South Carolina
1 review
0 helpful votes
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Super easy installation. Looks great on the bike. Much better sound than stock but not abut not obnoxiously loud.

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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Just what I needed
March 8, 2024

Got the gloves for boat use. Had one or two hiccups with the order, but their customer service was very quick to get in touch and get it sorted.

Date of experience: March 8, 2024
Pennsylvania
1 review
0 helpful votes
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Product as Described
March 8, 2024

Great, no problems, was as described on the site. Shipping - product arrived on time and with no damage.

Date of experience: March 8, 2024
Virginia
1 review
0 helpful votes
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Man's Olympia airglide 6 jacket
March 8, 2024

I ordered an Olympia airglide 6 jacket for summer wear for my husband, size medium. He is a true medium size. The jacket came with a liner and with the liner in place, it fit normal. Without the liner which is mostly how the jacket will be worn as it is a summer jacket, the fit was loose all over, trunk and arms, and when adjusted with the straps to get a better fit, the material folded in and looked like a poorly fit jacket.
We returned the jacket but were charged a $9.99 return shipping fee. This seems unfair when it was the correct size with a sloppy fit?

Date of experience: March 8, 2024
Texas
1 review
0 helpful votes
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If the shoe fits...
March 8, 2024

I'm very reluctant to buy shoes online since it's generally hit or miss. The size 9 shoes fit perfectly.

Date of experience: March 8, 2024
Maine
1 review
0 helpful votes
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Great customer service!
March 8, 2024

The customer sales rep Kim was awesome and helped me in a timely manner when I received the wrong color boots. Will definitely shop from you all again.

Date of experience: March 8, 2024
Wisconsin
1 review
0 helpful votes
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Fast service
March 8, 2024

A wide selection of products easy to find what you're looking for

Date of experience: March 8, 2024
Wyoming
1 review
0 helpful votes
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Great product
March 8, 2024
Updated review

Wind screen looks much better and is lighter than the one that came on my Ninja 1k. Install was super easy.

Date of experience: March 8, 2024

Can quick and was correct
May 28, 2023
Previous review

Everything worked fine and came sooner than expected.

Date of experience: May 27, 2023
Illinois
1 review
0 helpful votes
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Researched different helmets with their videos, decided to order the same type and brand as before, simple ordering process, kept up to date on the order as it shipped, received it three days later in perfect condition.

Date of experience: March 8, 2024
Georgia
1 review
0 helpful votes
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Using the RevZilla site was an easy process. I highly recommend it.

Date of experience: March 8, 2024