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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,159
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,224 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Fred Y.
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Easily ordered and received all my helmet replacement parts quickly! All parts received fit perfectly. RevZilla website is highly recommended!

Date of experience: March 26, 2024
Australia
1 review
0 helpful votes
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Received wrong size
April 5, 2024

Ordered a size 40 in the Merlin Chase Jacket, received a size 38 which did not fit. Now the jacket is no longer being sold. Very disappointing.

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
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Exhaust is exhausting
April 5, 2024

I ordered a set of Vance and Hines exhaust everything rev Zilla did was fine the exhaust had come loose in the box one side had broken the zip ties which is v&h fault

Date of experience: March 26, 2024
Oklahoma
2 reviews
0 helpful votes
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Great site, easy to use!
April 5, 2024

Loyal customer of RevZilla, great customer service, product selection and pricing.

Date of experience: March 26, 2024
New Jersey
2 reviews
0 helpful votes
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Perfect!
April 5, 2024

Smooth delivery with no issues at all……………………………….

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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Great Product
April 5, 2024
Updated review

Item was received on time and as described. Thanks RevZilla!

Date of experience: March 26, 2024

Great product
June 8, 2023
Previous review

As a web developer I can say the site is great. Easy to use. Glad you guys accept apple pay

Date of experience: June 8, 2023
New Jersey
1 review
0 helpful votes
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Good Products
April 5, 2024

I got a biltwell gringo helmet, it arrived quicker than I thought and customer service helped me quick too. Thank you revzilla

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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I wish I could get my money back.
April 5, 2024

I bought this product on Thursday afternoon, paid $35 for the Next Day delivery and it didn't get shipped until Monday. I looked at the FAQ and it said if it was bought on Thursday it would get shipped on Friday.

Date of experience: March 26, 2024
Vermont
1 review
0 helpful votes
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Revzilla has great inventory for motorcycling.
April 5, 2024
Updated review

It's easy to search for make and model on revzilla.

Date of experience: March 26, 2024

Great site
December 20, 2023
Previous review

Great site.

Date of experience: December 20, 2023
New York
2 reviews
0 helpful votes
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Fantastic as always..
April 5, 2024

I ordered a small radius tag frame and needed to exchange it for the large. The process was seamless.

Date of experience: March 26, 2024
Pennsylvania
1 review
0 helpful votes
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Michelin GP2 order
April 5, 2024

Ordered a set of Michelin Power GP2s. Transaction went smoothly and shipping was fast. Can't ask for more than that.

Date of experience: March 26, 2024
New York
1 review
0 helpful votes
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Our package arrived at our B & B
April 5, 2024

We're on the road and wanted an item to be waiting for us upon our arrival in Edinburgh. As arranged, it was in our room upon our arrival.

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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False shipping times
April 5, 2024

You pay for next business day and arrives 4 days later.

Date of experience: March 26, 2024
New York
1 review
0 helpful votes
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Returns are a scam
April 5, 2024

Shipping was free for items over 49.99, my item cost 49.13 before tax and totaled $63 roughly for everything after shipping, which is fine except when I needed to return.

To return I had to pay the shipping, which was another $10. I spent $73 total with the additional shipping and was only refunded $53 The box for the product was only ever opened to add my return slip in as I realized I didn't need the product before I opened it.

Date of experience: March 26, 2024
California
1 review
0 helpful votes
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Fast
April 5, 2024

Found what I was looking for and received it sooner than expected

Date of experience: March 26, 2024
Virginia
1 review
0 helpful votes
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Satisfied Customer
April 5, 2024

Website is user friendly.
Prices are reasonable.
Shipping, Packaging and Delivery is excellent!

Date of experience: March 26, 2024
Kansas
1 review
0 helpful votes
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Tire and helmet
April 5, 2024

Fast and accurate service. Received both items within four business days.

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
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When going back from viewing one option to view the rest of the options, the page would not save search settings and revert back to standard making browsing difficult. All else was great.

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
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I've ordered tires before from RevZilla, I got a quality product at a great price then and now!
I'm always happy with anything I purchase from RevZilla, no other place compares!

Date of experience: March 25, 2024
Kansas
1 review
0 helpful votes
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Never let me down
April 5, 2024

I've ordered several things from RevZilla and I've always had a good experience. Items are priced well and everything ships fast.

Date of experience: March 25, 2024