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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,987
This company responds to reviews on average within 4 days

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138,482 reviews

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New York
1 review
0 helpful votes
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Great product
April 7, 2024

Love the items. Will go well with my ditch lights and light bar setup.

Date of experience: March 28, 2024
Ohio
1 review
0 helpful votes
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Just the wrong size
April 7, 2024

Fine. Better than fine. Got a bit confused as I had several Revzilla screens open but "Todd" cleared it up for me! The only issue is that the vest was the wrong size (but the website warned about that...)

Date of experience: March 28, 2024
Illinois
1 review
0 helpful votes
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Happy first time buyer
April 7, 2024

Good prices. Quick shipping. Definitely a reputable website for your moto needs. Will check here before shopping elsewhere in the future.

Date of experience: March 28, 2024
California
1 review
0 helpful votes
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Item purchased was drop shipped
April 7, 2024

Although the product I purchase indicated "in stock" turns out it was just drop shipped directly from the manufacturer. This is fine, but no shipping detail was provide from either party until I actually received the product. This wouldn't be as big of a deal if it was not an $800 purchase.

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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Love this site!
April 7, 2024

Plenty of options, great service, fast shipping and best prices. What's not to like?

Date of experience: March 28, 2024
New York
1 review
0 helpful votes
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I enjoy the Revzilla related Podcasts and Youtube Videos.
I was looking for a stealth jacket that I could wear to work or out on the town.
I found Rev'it Tracer 2 Overshirt on sale.
Checked Youtube videos.
Purchsed Immediately knowing I could return it if size was wrong.
Bottom line: GREAT SHIRT
Revzilla Rocks: Check out "Daily Rider" "Common Tread" "Highside Lowside"
Revzilla Online Store

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
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Satisfied so far
April 7, 2024

Happy with the fit and protection of the jacket, but haven't used it yet. Will update review later after use.

Date of experience: March 28, 2024
New York
1 review
0 helpful votes
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5 star customer service
April 7, 2024

The entire buying process was really easy and Kimberly was great with assisting with my order. The sizing guide was great as the helmet and jacket I ordered fit spot on. Will definitely be shopping with Revzilla first for future gear.

Date of experience: March 28, 2024
Georgia
1 review
0 helpful votes
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Been trying to find this discontinued helmet for awhile,loved the last one.

Date of experience: March 28, 2024
Georgia
2 reviews
0 helpful votes
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My first glitch with Revzilla
April 7, 2024

I received an email from Revzilla stating that the order shipped on March 30. UPS did not scan the package. I spoke to customer service three different times. The first two times, I was assured someone would follow up but to no avail. The third agent gave me a $20 credit toward my next purchase.

Date of experience: March 28, 2024
Illinois
2 reviews
0 helpful votes
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Get to the Chopper!
April 7, 2024

RevZilla continues to twist the throttle, delivering the parts I need fast, so I can take my sick rides to the next level. I'll be back!

Date of experience: March 28, 2024
Virginia
1 review
0 helpful votes
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Good buy
April 7, 2024

Helmet fits in the head, cheek pads need worn in or replaced as they squish my face. Would be nice if it came with an option for smaller pads for people with rounder faces, but good product overall.

Date of experience: March 28, 2024
Tennessee
2 reviews
0 helpful votes
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Tool Kit
April 7, 2024

Order was easy! Good selection of tools. Hope I never have to use it, as I prefer doing preventive maintenance before bike breaks down on the road.
Great idea! And thanks!

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
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HJC RPHA Pro Carbon
April 7, 2024

What a quality helmet,,,I am amazed by the looks and construction. But, I was not happy with UPS my helmet sat for 3 days only some 20-25 minutes away be fore being delivered.

Date of experience: March 28, 2024
South Carolina
1 review
0 helpful votes
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Great shipping times
April 7, 2024

Ordered it Saturday and it was here Wednesday. Happy they shipped it quick

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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The place to get everything one needs to ride in comfort and style.

Date of experience: March 28, 2024
Montana
1 review
0 helpful votes
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Shipping tracker issues
April 7, 2024

Helmet finally made it too me and I absolutely love it. Wish it could have been delivered on time for my birthday. Everytime I checked the tracker it said it was an hour away from me but like 6 hours in the future. At 2pm it was saying it got checked in at denver at 8pm the same date. How is that possible? Finally arrived 3 days late.

Date of experience: March 27, 2024
Massachusetts
2 reviews
0 helpful votes
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The Alpinestar Ridge V2 is a good boot. Solid construction, ankle pucks sewn in, weather proof, but the writeup on RevZilla specifies that they are medial zip covered with velcro flap. They are not. There is no zipper. The velcro is solid, and the leather is a one piece, accordion design, so I dont think they're coming off even in an impact situation, but it's not as written. Lots of reviewers have complained about Alpinestar sizing being too large, but the Euro sizes are correct. I measured my foot and used another brand's size chart for comparison. Problem appears to be that somewhere the US sizing got confused with UK sizing (?) making them appear to run large. Well built boot and fast shipping.

Date of experience: March 27, 2024
Pennsylvania
1 review
0 helpful votes
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RevZilla (and now also CycleGear) have come together to provide an easy to use website with very helpful filters, ratings, reviews, and organized layout to help riders choose the gear they want.

When searching for gear as a new rider, it's easy to get overwhelmed and have "Analysis Paralysis" due to the sheer number of options and styles. RevZilla made it easy for me to sort through all available gear and make a better informed decision based on other customer reviews, my own personal preferences, and my available gear budget.

Additionally, RevZilla's email based order communication is very concise, providing tracking number information and product whereabouts, even when coming from out of the country. I'm in the US, and a RevZilla Customer Support Rep informed me that my SPIDI Gloves came straight from Italy. This also instilled me with the confidence that the products I paid for are genuine and not counterfeit, which is becoming a growing problem on Online Competitors such as Amazon.

My orders all arrived earlier than projected, and they were in brand new condition without any packaging or delivery issues. In the future, I will continue to order products from RevZilla because I know that what I pay for is what I will get, and getting reviews and opinions from other real riders helps me tremendously when choosing products to buy.

Date of experience: March 27, 2024
New York
1 review
0 helpful votes
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Used product
April 6, 2024

The giving side deflectors I received were scuffed up and have circle indentation marks where someone had mounted it to their bike.

Date of experience: March 27, 2024