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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,737 reviews

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Georgia
1 review
0 helpful votes
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Sadly I was only able to get one item I wanted because the companion part to it was out of stock, but the one I did get to order arrived quickly and was the correct item.

Date of experience: April 22, 2024
Pennsylvania
1 review
0 helpful votes
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Always a good time!
May 7, 2024
Updated review

Always a good time all the time! I spend a lot of money here..

Date of experience: April 22, 2024

Just Plain Great to shop here
September 16, 2023
Previous review

Just Plain Great to shop here.

Date of experience: September 15, 2023
Nevada
1 review
0 helpful votes
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Great products.
May 7, 2024

Easy to find exactly what I wanted. Got here quick.

Date of experience: April 22, 2024
Puerto Rico
2 reviews
0 helpful votes
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Love Revzilla! This site is super easy to navigate and a breeze to purchase. I like that they deliver to Puerto Rico.

Date of experience: April 22, 2024
Colorado
1 review
0 helpful votes
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Inventory black eye
May 7, 2024
Updated review

I ordered a Mustang seat. Three days later, I was notified that the seat was not in stock and my order was canceled.
I've run warehouses most of my career. I know this type of thing can't go on with current WMS systems and inspire customer confidence/loyalty.
I am pretty displeased with your order processing. I suggest you figure out what the error was, and get it fixed. This type of error is the exact reason customers will stop using your company.

Date of experience: April 22, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for the issue with our inventory. We try to be accurate unfortunately many factors can factor in and cause inventory to be incorrect.We appreciate your honest opinion We hope to get things right next time. Thanks for letting us know.


Selling items that they don't actually have in stock
April 24, 2024
Previous review

Selling items that they don't actually have in stock.

Date of experience: April 14, 2024
Virginia
1 review
0 helpful votes
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Everything fit as expected
May 7, 2024

I ordered several items from Revzilla but was pleasantly surprised at how well the pants that I ordered, fit. I was nervous about ordering extra large as I typically wear medium but in a long length. But based on other people's reviews, I nervously ordered the extra large and they fit perfectly! For perspective, I am 5'8" and weigh 120 lbs. Great experience overall

Date of experience: April 22, 2024
New York
1 review
0 helpful votes
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You guys are awesome thank you so much great products Love the sound of them headers

Date of experience: April 22, 2024
Texas
1 review
0 helpful votes
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Always a pleasure doing business here. Everything is always as described.

Date of experience: April 22, 2024
New York
1 review
0 helpful votes
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Great store!
May 7, 2024

I'm not skilled with phone shopping, but I managed to get the stuff I wanted and was able to use my gift card. So I'm happy. Thank you.

Date of experience: April 22, 2024
Virginia
1 review
0 helpful votes
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Shoei Neotec 3
May 7, 2024

Been waiting for way too long for this helmet to be released. Previous helmet was a Shoei RF-1100. Yes, I waited way too long to replace my helmet. First modular and very impressed. I use to get buffering with the RF-1100, this one is absolutely zero although I'm on a Roadglide. This helmet is everything I had hoped for, now just waiting for the comm system to be released.

Date of experience: April 22, 2024
Washington
1 review
0 helpful votes
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Perfect fit
May 7, 2024

Exactly what I was hoping for. Quick, if a bit imperfect, shipping. I'm satisfied with the result.

Date of experience: April 22, 2024
Colorado
1 review
0 helpful votes
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The gear is excellent but the gear feels like it's 2 sizes too small.

Date of experience: April 22, 2024
Canada
1 review
0 helpful votes
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Easy to order with bike specific parts selection. Had an issue with checkout but customer service was great and helped me through it. Overall great experience

Date of experience: April 22, 2024
Illinois
1 review
0 helpful votes
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I really like Motul and these guys carry it. Fast shipping! Excellent products, prices and service!

Date of experience: April 22, 2024
California
1 review
0 helpful votes
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Rider pegs —-kuryakin
May 7, 2024

Order filled on time and delivered promptly—-well done!

Date of experience: April 22, 2024
Pennsylvania
1 review
0 helpful votes
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Super Comfortable
May 7, 2024

Walking on hardwood floors has always almost hurt my feet. I've learned of the 5 metatarsal bones we have in each foot are not "normal". These motorcycle shoes/boots are so comfortable and as advertised, walking around town or a large store is easy. They feel so similar to wearing sneakers but provide a great deal of protection if needed.

Date of experience: April 22, 2024
New York
1 review
0 helpful votes
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Good stock and good prices
May 7, 2024

Always check RevZilla first for my needs. Quick shipping and great customer service

Date of experience: April 22, 2024
Canada
1 review
0 helpful votes
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It was a great experience dealing with Revzilla. Everyone I spoke to on the phone, and those by text were very helpful and professional. I will certainly order from them again.

Date of experience: April 22, 2024
Colorado
1 review
0 helpful votes
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Simple purchase process
May 7, 2024

I saw i bought i received and installed. Looks great sounds louder than i thought, but manageable. Graves slip on for zx4rr

Date of experience: April 22, 2024
California
1 review
0 helpful votes
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Little confusing after I entered my yr, make, and model of motorcycle the site showed me risers for other bikes

Date of experience: April 22, 2024