Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,597 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Josh Z.
Unfollow Josh Z.
Share Review
Report Review

I had to return a jacket due to defect and Revzilla was extremely helpful and credited my account right away so I could get a replacement ordered without delay.

Date of experience: April 26, 2024
California
1 review
0 helpful votes
Follow Aaron V.
Unfollow Aaron V.
Share Review
Report Review

RevZilla makes it easy!
May 7, 2024

Ordered an Atwyld/Bell helmet for my wife, she tried it on, didn't fit to her liking, so I repacked and returned it.

Date of experience: April 26, 2024
Jamaica
1 review
0 helpful votes
Follow Shane A.
Unfollow Shane A.
Share Review
Report Review

Parts
May 7, 2024

Diagrams were informative to help me narrow my search to what part I needed thanks!

Date of experience: April 26, 2024
Texas
1 review
0 helpful votes
Follow Cesar Y.
Unfollow Cesar Y.
Share Review
Report Review

Bad shipping
May 7, 2024

Item was in good condition, but package was damaged. I have had order an expensive air bag system and it was still in good condition when got it but package was completely open. For an expensive item I would have expected better packaging.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
Follow Shawn Q.
Unfollow Shawn Q.
Share Review
Report Review

Looking for 2024 adjustable brake lever and foot pedal for a new Harley...could not seem to locate this unicorn anywhere in stock. But then comes Revzilla...and in stock with matching foot pedal ready to ship to my house. Few days later, at my home and on the bike. Happy days!

Date of experience: April 26, 2024
Utah
1 review
0 helpful votes
Follow Phoebe Q.
Unfollow Phoebe Q.
Share Review
Report Review

10/10
May 7, 2024

Over all the website is easy to navigate and I highly appreciated the diagrams bellow the items to help those who are starting to purchase their gear get the perfect size.
Shipping went smoothly as well and I absolutely love my helmet.

Date of experience: April 26, 2024
California
1 review
0 helpful votes
Follow Alec M.
Unfollow Alec M.
Share Review
Report Review

Revzilla Newport Beach
May 7, 2024

Went into the store to make an exchange for a smaller size and I got all the help I needed. The people who work that store are awesome, some of the nicest and most helpful folks I've met in any retail store. The exchange process was easy and fast, Revzilla is a great company with even better employees, these people deserve to be paid more to be honest.

Date of experience: April 26, 2024
New Jersey
1 review
0 helpful votes
Follow Fernando T.
Unfollow Fernando T.
Share Review
Report Review

Just a Bit Disappointed!
May 7, 2024

Even though the 4.5" HP slip-ons I ordered did not fit and had to be returned I would give RevZilla 4.5 stars if that score was available. My only consternation is that I ordered the mufflers to begin with and waisted the time to receive and return them. I probably should have called to find out if my Screaming Eagle headers would fit them but was not aware that it could be a fitment issue. Lesson learned on my part! But for RevZilla's part they were prompt, responsive and assisted me to expedite the return. Great customer service on their part.

Date of experience: April 26, 2024
California
3 reviews
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

AGV face shield
May 7, 2024

It was very easy to navigate the RevZilla site and the face shield arrived promptly and well boxed.

Date of experience: April 26, 2024
Kansas
1 review
0 helpful votes
Follow Jacques L.
Unfollow Jacques L.
Share Review
Report Review

Delivery issue
May 7, 2024

I think the package got lost in the system and was delivered later than I thought.

Date of experience: April 26, 2024
Oregon
1 review
0 helpful votes
Follow Seth T.
Unfollow Seth T.
Share Review
Report Review

I can't think of a time that RevZilla has failed to deliver. The selection is very good, and this order in particular involving their Price Match Guarantee was quick and easy. Thanks again, y'all.

I have had a chance to try the gloves on now, and they are on the snug side (but that is how I like them, in order to allow for some stretch in the leather over use.) They appear to be really well made. I do have a couple nitpicks... I prefer the closure on gloves to be on the back of the wrist in case (knock wood) I need them in a wreck so that they don't come loose. These gloves in particular are kind of loose fitting at the wrist as well. This is not a RevZilla issue, just some thoughts for Held (who will probably never see this...)

Date of experience: April 26, 2024
Texas
1 review
0 helpful votes
Follow Francisco W.
Unfollow Francisco W.
Share Review
Report Review

Great jacket for the price.
May 7, 2024

Great service/ shipping was a little slow but all in all good experience with revzilla.

Date of experience: April 26, 2024
Ohio
1 review
0 helpful votes
Follow Ted W.
Unfollow Ted W.
Share Review
Report Review

Happy Biker
May 7, 2024

Found what I wanted and ordered it. It arrived in desired time frame and packaged well.

Date of experience: April 26, 2024
Ohio
1 review
0 helpful votes
Follow Paul N.
Unfollow Paul N.
Share Review
Report Review

Quick and Easy
May 7, 2024

Product shipped and received on time. No issues what so ever.

Date of experience: April 26, 2024
Iowa
1 review
0 helpful votes
Follow Joe E.
Unfollow Joe E.
Share Review
Report Review

Great overall experience
May 7, 2024

Great communication, fast shipping, could not ask for anything more.

Date of experience: April 26, 2024
New Jersey
1 review
0 helpful votes
Follow Rob B.
Unfollow Rob B.
Share Review
Report Review

Shipping
May 7, 2024

Paid $35 for next day shipping and received product two days later

Date of experience: April 26, 2024
Ohio
1 review
0 helpful votes
Follow Justin F.
Unfollow Justin F.
Share Review
Report Review

New batteries for Spring
May 7, 2024

Despite starting my bikes occasionally over winter and using battery maintainers, both of my motorcycles wouldn't start on the first warm day of spring. Order two batteries from RevZilla and I was out riding before the end of the week. The websites vehicle selector made it really easy to find the exact size of battery that fits my motorcycles.

Date of experience: April 26, 2024
New York
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

The desired item was in stock, ordered through the website and shipped without an issue. Thanks.

Date of experience: April 26, 2024
Nebraska
1 review
0 helpful votes
Follow Kelly O.
Unfollow Kelly O.
Share Review
Report Review

Axial Block Jacket
May 7, 2024

Convenient! Good pricing as well. Love the block jacket! Perfectly described, and does its job.

Date of experience: April 26, 2024
Nevada
3 reviews
0 helpful votes
Follow david L.
Unfollow david L.
Share Review
Report Review

Awesome!
May 7, 2024

Very easy and was able to find everything I needed

Date of experience: April 26, 2024