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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,171
quality
11,977
This company responds to reviews on average within 4 days

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138,840 reviews

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Maryland
1 review
0 helpful votes
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Great Place for ANYTHING Motorcycle
June 3, 2024
Updated review

The products are always what I want, I get them when I want them, and customer service can't be beat!

Date of experience: May 24, 2024

Awesome Service!
May 28, 2024
Previous review

Awesome Service!

Date of experience: May 18, 2024
Florida
2 reviews
0 helpful votes
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It was about as i excpected
June 3, 2024
Updated review

Super easy, glad i could order factory parts also. Notifications for shipping took some time, but i recieved the parts i ordered. I think from order to shipment of the factory yamaha parts,it took a week. Then another few days in shipping. So a little slower than expected but not bad by any means.

Date of experience: May 24, 2024

Super easy, glad i could order factory parts also
May 17, 2024
Previous review

Super easy, glad i could order factory parts also.

Date of experience: May 7, 2024
Arizona
1 review
0 helpful votes
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On-hand stoock, multiple choices, filter by fitment and usually an install manual directly linked to each product. Overall, a great experience!

Date of experience: May 24, 2024
California
1 review
0 helpful votes
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Helmet fits true to size. I'm a 56cm and size small fits perfectly snug. Cheek pads feel tight but should break in with time; felt really secure at highway speeds. Overall a great helmet. The graphics and colorway is gorgeous. One of a kind for sure. I'm loving it so far.

Date of experience: May 23, 2024
Montana
1 review
0 helpful votes
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Fast service, great price
June 3, 2024

Super quick shipping and great prices! I will order again.

Date of experience: May 23, 2024
South Carolina
1 review
0 helpful votes
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Outstanding
June 3, 2024

Great! Second to none, the best in the business! Easy to order Fast arrival time!

Date of experience: May 23, 2024
New York
2 reviews
0 helpful votes
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Indian Scout Rider
June 3, 2024

Great products - Easy ordering - Quick shipping and delivery!

Date of experience: May 23, 2024
Texas
1 review
0 helpful votes
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C91 HJC Helmet
June 2, 2024
Updated review

I was looking at purchasing my first modular helmet, settled on HJC C91. Wasn't sure of my size, head measures 24.5, I chatted with Nyla, she recommended a 2XL. It was shipped with Fedex, it first said it would be here on Monday 6/1, then a few days later it said it would be here on Thursday 5/30, nothing showed up. Then no updates since 5/25. After emailing Fedex twice, finally received update Sunday 5/31 letting me know it would arrive Monday 6/1, which it did. So I ordered it on 5/23, received helmet 6/1, not revzillas fault that Fedex was so hard to get in touch with. The helmet fits a little tight, but it should loosen up as I wear it. Over all I'm happy with the service I received from Revzilla! I would recommend them!

Date of experience: May 23, 2024

Ordering was very easy
August 9, 2023
Previous review

Ordering was very easy. Had a little problem, but was solved quickly!

Date of experience: August 9, 2023
North Dakota
1 review
0 helpful votes
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Great customers service
June 2, 2024

I received my order super fast delivery. Thank you

Date of experience: May 23, 2024
Texas
1 review
0 helpful votes
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No Problems
June 2, 2024

So far painless. That was posted before arrival.
Painless ordering, excellent product at a nice price.
And last but not least smoking fast shipping.
Nothing but a very happy old fart here.
Thanks

Date of experience: May 23, 2024
Florida
2 reviews
0 helpful votes
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Sizing issues
June 2, 2024
Updated review

I purchased these after I bought the black pair. I wanted something lighter for summer rides now. I love the jeans. Very well made and the black pair fits well when I'm in the riding position. I ordered these the same size 34. These are more like 36 and also are longer as well so I have to cuff them once at the feet. Material is good and has the reinforcement where is counts. Comes with knee pads. But seems to have a problem with consistency in sizing. I decided to keep them because its not much off in size and I can manage them just fine.

Date of experience: May 23, 2024

Always a pleasure looking through all the different...
January 24, 2024
Previous review

Always a pleasure looking through all the different things you can get for your ride to make it personal. Been buying with revzilla for years.

Date of experience: January 23, 2024
New York
1 review
0 helpful votes
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Always glad to have you
June 2, 2024
Updated review

Ordered a cover. It was too small, so will be returning for bigger cover. I do wish there was a more definitive description of the fitment of this (and other) covers, done by your in-house team. I purchased the size I thought I needed (XL) based on the way the item was advertised by the OEM, however it was not an accurate description.

Date of experience: May 23, 2024

Always appreciate shopping with RZ!
December 21, 2023
Previous review

Keep doing what you're doing, yall. We need you. Thanks!

Date of experience: December 21, 2023
Puerto Rico
2 reviews
0 helpful votes
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Great helmet
June 2, 2024

Super fast processing, and great product, very satisfied for my new helmet

Date of experience: May 23, 2024
Massachusetts
1 review
0 helpful votes
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Alpinestars R10
June 2, 2024

In my first order they did a mistake with the size and the return was very simple and give me cashback and gave me my money back very fast, I ordered again the Helmet and was very fast, the helmets is awesome has his bag and all the parts comes with his own bag and protection

Date of experience: May 23, 2024
Texas
1 review
0 helpful votes
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ORDERED MULTIPLE ITEMS
June 2, 2024

Products are very good. Prices are very competitive. Customer Service was great.

Date of experience: May 23, 2024
New York
1 review
0 helpful votes
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Good price Quick shipment
June 2, 2024

Website was easy to use, once purchased the item came quicker than I expected.

Date of experience: May 23, 2024
Italy
1 review
0 helpful votes
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Figurati Designs
June 2, 2024

Everything good, a little bit high price but the rest ok

Date of experience: May 23, 2024
California
1 review
0 helpful votes
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Very unpleasant shopping
June 2, 2024

Ordering was easy, and first attempt at shipping wAs quick. Unfortunately the windscreen was shipped in a RevZilla box that was smaller than the windscreen and contained no packing materials. So the windscreen arrived hanging out of both sides of the box, and what portion remained inside the box was scratched anyway. Quickly returned and had another windscreen shipped out. Or so I thought. After watching the order sit idle for 8 or 9 days and making 8 phone calls to either get it shipped or get a refund, I finally got someone to give me a refund. In the meantime I ordered a windscreen from my local dealer. For the same price. With no shipping damage.
Should have done that in the first place.

Date of experience: May 22, 2024
Mexico
1 review
0 helpful votes
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Great service
June 2, 2024

Everything was perfect!
Jason's help was quite good!
Thanks so much!

Date of experience: May 22, 2024
Oregon
1 review
0 helpful votes
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Part didn't fit
June 2, 2024
Updated review

I went through the manual on the website for my specific bike. A 2017 Ninja 300 no ABS. And the part did not fit.

Date of experience: May 22, 2024

Pretty Legit
December 14, 2023
Previous review

Pretty Legit

Date of experience: December 14, 2023