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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,747 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Great products
June 14, 2024

Every product I have ever received is great quality and shipped very quickly. I'm always happy with their service.

Date of experience: June 4, 2024
New Hampshire
1 review
0 helpful votes
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Waiting for refund. I shipped it back last week. It's not the lady on the phone. She is trying to make A living. You count on people being too lazy to return. To me that is A scum bag move. Profit over everything like A big Pharma company. You really should do better! Don't you agree?

Date of experience: June 4, 2024
Arkansas
1 review
0 helpful votes
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One stop shop for everything I need as a beginner!
June 14, 2024
Updated review

Easy to shop, lots of options, great quality product, I love the sales, and pretty fast delivery even though I don't mind waiting.

Date of experience: June 4, 2024

I'm new to riding and revzilla has been the perfect...
March 8, 2024
Previous review

I'm new to riding and revzilla has been the perfect t one stop shop to stock up on all the equipment I need. Love the sales!

Date of experience: March 8, 2024
Massachusetts
1 review
0 helpful votes
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Very satisfied
June 14, 2024
Updated review

Worked out very well needed it for my other helmet nothing else to say

Date of experience: June 4, 2024

Had what i needed at a good price!
March 2, 2024
Previous review

Had what i needed at a good price!

Date of experience: March 2, 2024
Washington
1 review
0 helpful votes
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Long lead time
June 14, 2024

The part is fairly expensive for what it really is and the shipping took too long given what I paid for it. Other providers are significantly faster at no charge.

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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I placed an order and didn't realize I had an unwanted item in my cart. I called customer service within a few minutes of receiving my confirmation email and wasn't able to remove the item from the order. Returning the item was very simple and I was able to get the restocking fee waived. The other item was fine.

My only complaint is that the item was marked in stock on the web site but had to be drop shipped and took about two weeks to arrive.

Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
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Great support with fast shipping
June 14, 2024

Had a few questions about part fitment and armor upgrades. The sales rep answered all my questions which helped me with my purchase decisions.

Date of experience: June 4, 2024
California
2 reviews
0 helpful votes
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Slow shipping
June 14, 2024

Took 3 days to get picked up by the carrier. Almost a week to receive boots. Any other online stores can get my order to me within 3 days. Poor service advise Rocky Mountain ATV.

Date of experience: June 4, 2024
Idaho
1 review
0 helpful votes
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Prompt order processing and quick shipping. Always a great experience.

Date of experience: June 4, 2024
Kansas
1 review
0 helpful votes
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Reliable and safe to order from here! Get all the parts for our motorcycles here and have not had any issues. All the parts we have ordered have been correct for our 30+ year old bikes, which is always a huge relief!

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Quality
June 14, 2024
Updated review

I think that the product itself is significantly better than other brands as it is metal rather than just plastic and when it came to returns for the product, I ordered incorrectly. It was absolutely no problem.

Date of experience: June 4, 2024

Quality
June 14, 2024
Previous review

I think that the product itself is significantly better than other brands as it is metal rather than just plastic and when it came to returns for the product, I ordered incorrectly. It was absolutely no problem.

Date of experience: June 4, 2024
Nebraska
1 review
0 helpful votes
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Everything was as expected
June 14, 2024
Updated review

Everything arrived pretty timely and as I expected. It seemed like the price of those items went up since the last time I ordered them

Date of experience: June 4, 2024

Easy peasy
November 25, 2023
Previous review

Easy peasy

Date of experience: November 24, 2023
Pennsylvania
1 review
0 helpful votes
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The jacket and boots I purchased are very good quality and very happy with my purchase. Revzilla is a great place to buy anything for your motorcycle.

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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New gear for my partner and me
June 14, 2024

Ordered 2 new jacks, 2 new helmets and 2 new gloves. All fit except my jacket but the return was easy.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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Geared Up and Ready to Ride
June 14, 2024

I have shopped Revzilla for years, and have always had an outstanding experience.

Date of experience: June 4, 2024
Washington
2 reviews
0 helpful votes
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Two day shipping turned to 5
June 14, 2024

Easy to order, helmet brand was on clearance, only gripe I had was I paid for 2 day shipping which turned out to be 5.

Date of experience: June 4, 2024
Georgia
1 review
0 helpful votes
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Best and Most informative shopping
June 14, 2024
Updated review

When I am just window shopping I go to RevZilla because there reviews of products is very detailed and informative. They the customer reviews help to complete my decision on if I will buy a product or continue to window shop.

Date of experience: June 4, 2024

Trusted
March 27, 2024
Previous review

Quick and Easy shopping on Revzilla, I have been shopping with Revzilla for many years and when I am not in the market, I still check on their site because I feel their reviews of products are honest and to the point.

Date of experience: March 17, 2024
Alabama
1 review
0 helpful votes
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Great customer service!
June 14, 2024

I returned my order, the pants did not fit. The return was seamless and the rep was very helpful. No hold time!

Date of experience: June 4, 2024
New Jersey
1 review
0 helpful votes
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Always fast shipping of in stock stuff
June 14, 2024
Updated review

Ordered a battery & it was here the next day…Revzilla had the battery in stock

Date of experience: June 4, 2024

Schuberth E2 helmet
May 17, 2023
Previous review

Service at RevZilla is always top notch!
Needed to make a return

Date of experience: May 16, 2023
Virginia
1 review
0 helpful votes
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VERY SATISFIED
June 14, 2024
Updated review

I knew exactly what I was looking for, so my search was for availability and price. RevZilla had both. Ordering was easy and shipping was very quick. Everything was packaged well with no damage. Couldn't be happier! And the pipes sound great!

Date of experience: June 4, 2024

Ordering was easy
May 29, 2024
Previous review

Ordering was easy

Date of experience: May 19, 2024