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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,730 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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It was great
June 27, 2024

Buying off this platform was extremely easy and provided me with really fast delivery

Date of experience: June 17, 2024
Massachusetts
1 review
0 helpful votes
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Top quality products
June 27, 2024

Ordering is super easy, shipping is fast. I'll be ordering again

Date of experience: June 17, 2024
Pennsylvania
1 review
0 helpful votes
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Floorboards
June 27, 2024

Excellent fit. Really nice floorboards. A nice upgrade from factory smaller ones.

Date of experience: June 17, 2024
New York
2 reviews
0 helpful votes
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Outstanding
June 27, 2024

Good information. Very good product. Easy to install and set.

Date of experience: June 17, 2024
Canada
1 review
0 helpful votes
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Questions answered
June 27, 2024

Had a couple of questions before my purchase. The phone was answered quickly and so were my questions.

Date of experience: June 17, 2024
Vermont
1 review
0 helpful votes
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Poor Instructions
June 27, 2024

The instructions that came with the item were not very helpful because they had no words, just pictures. I reached out to Revzilla, and they said contact the company. The company just sent me the inadequate instructions again. It sucks when you purchase an upgrade for your bike but can't figure out how to install it.

Date of experience: June 17, 2024
New Hampshire
1 review
0 helpful votes
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Nice Jacket
June 27, 2024

Just as described! Fit was right on and the jacket allows a bunch of airflow. Really could use a liner on cold New England mornings. (I am using a liner from another jacket)

Date of experience: June 17, 2024
Wisconsin
1 review
0 helpful votes
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Order questions
June 27, 2024

Had all the information i needed in order to make my decision and help me get the item that would best suit my needs.

Date of experience: June 17, 2024
New York
2 reviews
0 helpful votes
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Fast and reliable shipping.
June 27, 2024

Great options offered for multiple categories. As a beginner, looking at so many products allows you to compare and take into account a lot of factors that come with choosing riding gear. The product arrived in perfect condition.

Date of experience: June 17, 2024
Canada
1 review
0 helpful votes
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I ordered the Klim jacket and pants when on a trip with my brother. He was riding with it so I could try it on and knew that the sizing was perfect. I ordered it while on my trip and it arrived at my house in Canada two days later! I was impressed.

Date of experience: June 17, 2024
Wisconsin
1 review
0 helpful votes
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Everything went well.
June 27, 2024

Pleased item was in stock. Free shipping and responsive action.

Date of experience: June 17, 2024
Michigan
1 review
0 helpful votes
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Order
June 27, 2024

It gets the job done. I can usually find what I need. It's not Amazon.

Date of experience: June 17, 2024
Massachusetts
1 review
0 helpful votes
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Could of been better
June 27, 2024
Updated review

Ordered the wrong item, took awhile to ship had to pay to ship it back hopefully I get the correct item this time

Date of experience: June 17, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Makes it easy and simple
June 16, 2024
Previous review

Makes it easy and simple

Date of experience: June 6, 2024
Japan
1 review
0 helpful votes
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Excellent Riding Pants for Safety and Comfort
June 27, 2024
Updated review

I recently purchased the Klim Riding Pants from RevZilla, and they have exceeded my expectations in every way. As an avid motorcyclist, safety and comfort are my top priorities, and these pants deliver on both fronts.

Comfort and Fit: The fit of these pants is perfect. They are true to size and provide ample room for movement without being too loose. The material feels high-quality and comfortable against the skin, making long rides much more enjoyable.

Protection: One of the standout features is the excellent protection these pants offer. The reinforced areas provide peace of mind, knowing that I have an extra layer of defense in case of a fall. Despite the added protection, the pants are not overly bulky and allow for easy movement.

Design: The design is sleek and stylish, making them suitable for both on and off the bike. The denim look is casual yet functional, and the attention to detail in the stitching and construction is evident.

Durability: After several rides, the pants show no signs of wear and tear. They are clearly built to last, which is exactly what I need for my frequent riding.

Shipping: I was also impressed with the fast shipping. The product arrived very quickly, which was a pleasant surprise and allowed me to start using them right away.

Overall: I highly recommend the Klim Riding Pants to anyone looking for a reliable, comfortable, and protective pair of riding pants. They are worth every penny and have quickly become my go-to choice for every ride.

Thank you, RevZilla, for offering such a great product!

Date of experience: June 17, 2024

The ease of use and accessibility makes want to keep...
September 24, 2023
Previous review

The ease of use and accessibility makes want to keep spending my money here.

Date of experience: September 24, 2023
Australia
1 review
0 helpful votes
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Available stock
June 27, 2024

Was in Santa Monica on vacation from Australia, i rang customer service to see if the item I wanted was available,Customer Service said there were 2 items in stock in store!

Travelled from SM to Costa Mesa and was told no stock in store as the product was in the warehouse, RevZilla staff in the store were amazing and arrange the purchase and to have the Vest sent to my accommodation in Vegas ( Thanks Guys and was great talking to you 😁

Prior to this purchase I had also arrange to purchase from CycleGear Culver City, travelled there by Uber and the sales guy said they didn't stock item either, when looking online the system said the item was available in store, sales attendant was not interested in assisting in any way!

Thankyou so much RevZilla 💓

Date of experience: June 17, 2024
Texas
1 review
0 helpful votes
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Tires
June 27, 2024

Only place I could find matching tires in sizes I needed, it was super fast delivery as well.

Date of experience: June 16, 2024
North Carolina
1 review
0 helpful votes
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Good purchasing experience
June 27, 2024

Great shopping experience, with detailed information about the product.

Date of experience: June 16, 2024
Georgia
1 review
0 helpful votes
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Shipping time wasn't accurate.
June 27, 2024

I ordered gloves, a visor and a helmet. The site said they will ship within 24 hours. The gloves and the visor did indeed ship within 24 hours of ordering, but the helmet took 3 business days before it actually shipped. Not a big deal but was kinda annoying. Other than that everything else was smooth and I am happy with the products.

Date of experience: June 16, 2024
KN
1 review
0 helpful votes
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Just neede a few moto parts
June 27, 2024

Great shop and honest. I'm a repeat customer and will stay with this shop

Date of experience: June 16, 2024
Virginia
1 review
0 helpful votes
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Icon helmet
June 27, 2024

The helmet came in timely manner only problem was that it was used I ordered one but got wrong size so ordered another a size larger as did not have time for exchange process the next one came with lens changed the inside goggles were knocked loose on one side and helmet had 3 marks on top that looked as if it was dropped on concrete was expecting better

Date of experience: June 16, 2024