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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,146
quality
12,006
This company responds to reviews on average within 4 days

Instant Feedback

137,520 reviews

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Washington
2 reviews
0 helpful votes
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What a windshiels should be
October 28, 2025

Bought a Givi windshield from Revzilla for wife's Triumph Tiger 900 GT Pro. She loves it. Great service from Revzilla: easy order, fast shipping. Just received a second windshield for my GT Pro, which just arrived. Excellent experience with Revzilla.

Date of experience: October 18, 2025
Colorado
1 review
0 helpful votes
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Good but not great
October 28, 2025
Updated review

Good selection of gear but not sure why you sign up for the membership and they mention a discount on your first purchase, then when you go to use that code on anything like AlpineStar or good brands, that it doesn't work.

Date of experience: October 18, 2025
Kimberly E. RevZilla Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


The biggest issue with revzilla is that you join for...
October 14, 2025
Previous review

The biggest issue with revzilla is that you join for membership discounts and such, but the stuff you want to buy, like Alpinestar brand items, never has the discount codes applied to them that you are told you can use in store or online when you sign up for the program.

Date of experience: October 4, 2025
Kansas
1 review
0 helpful votes
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Simple online transaction
October 28, 2025
Updated review

The website is simple to navigate and the checkout process is seamless. One thing that made me chuckle a bit, is that the original manufacturer's box the helmet came in was full of dust on the top side. This tells me the helmet has been sitting on the shelf in the warehouse for quite some time! It might be a good idea to have your packaging crew take 3 seconds to wipe down the boxes with a damp cloth prior to placing into the shipping boxes.

Date of experience: October 10, 2025

The checkout takes you through A LOT of screens with...
October 17, 2025
Previous review

The checkout takes you through A LOT of screens with A LOT of things to read through. Hopefully simpler next time now that I have things saved into an account.

Date of experience: October 6, 2025
Washington
1 review
0 helpful votes
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Limited
October 28, 2025

I am not a huge girl but am curvy. Its always going to be difficult to find items that fit me right. Its disappointing that every item, just about, that would fit me properly is either out of stock or does not carry my size. I understand most brands are European.

Date of experience: October 18, 2025
Canada
2 reviews
13 helpful votes
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Great service and cheap prices for quality parts
October 28, 2025
Updated review

Bought a set of Legends for my 2020 Road glide Limited and they were delivered to my house in 4 days. I live in Canada so this is pretty fast. All in all, great experience.

Date of experience: October 17, 2025

Love this place
September 11, 2025
Previous review

Love this place. Super great prices and always lets you know if it fits your specific bike.

Will be shopping here for years.

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Great products
October 28, 2025
Updated review

And awesome products great communication we bought the black fox gloves and they were the shipping was prompt and the customer service was amazing. We even got a thank you email love this place definitely buying here for all of my motto needs.

Date of experience: October 17, 2025

Best and easy!
October 13, 2025
Previous review

Best and easy!

Date of experience: October 3, 2025
Florida
1 review
0 helpful votes
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Gift
October 28, 2025

Bought a part as a gift for a friend's motorcycle.Found it right away on the website and it was delivered very quickly.Very happy

Date of experience: October 17, 2025
California
1 review
0 helpful votes
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Long time customer
October 27, 2025

I have been a customer for over 10 years. It was much easier to reach a human in the early years, much harder now. Once you reach someone they are usually courteous and helpful.

Date of experience: October 17, 2025
California
1 review
0 helpful votes
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Second time is the charm.
October 27, 2025
Updated review

RevZilla came through as always... FedEx, not so much. I ordered two sets of tires. FedEx took a week to get me one set, two deliveries. The other set went to wherever socks go in the dryer. RevZilla sent out replacements which arrived quickly, although FedEx left them in my yard, next to my mailbox, 200' from my house. Dunno why FedEx has gone to crap lately.

Date of experience: October 17, 2025

Great prices and the reviews are always fun to read
November 26, 2024
Previous review

Great prices and the reviews are always fun to read.

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Quality products and quick shipping
October 27, 2025
Updated review

My experience was wonderful. Finding the items I needed/wanted was easy and seamless. There was plenty of options to choose from and the prices were very competitive. The items shipped quickly and securely. I was notified along the whole process where my order was in the process. Great job.

Date of experience: October 17, 2025

Quick and easy
January 17, 2025
Previous review

Quick and easy

Date of experience: January 6, 2025
Iowa
1 review
0 helpful votes
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Finally arrived
October 27, 2025

I ordered 2 sets of tires 17-days ago. The first set arrived two days later (10/2/25). The second set was lost in transit, and a replacement set was sent out last Sunday. The tracking emails stated they would be delivered yesterday. Finally arrived today (Friday, 10/17/25))

Date of experience: October 17, 2025
Kimberly E. RevZilla Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
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Shipping issue
October 27, 2025
Updated review

Shopping on revzilla is always great. The site is easy to navigate etc. however, when buying a set of tires, it would be great if the set arrives as a set. My tires came separately and two days apart. I assume each tire was sourced from different warehouses in different states. I suggest trying to minimize that.
Thx

Date of experience: October 1, 2025

Love it!
October 12, 2025
Previous review

Love it!

Date of experience: October 1, 2025
Maine
1 review
0 helpful votes
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SLOW, SLOW, shipping!
October 27, 2025

3 phone calls to get one small package delivered,( 2 weeks) Next package now stalled out of state, your shipping is a joke. Try better bar code labels as this seems to be the problem with each package.

Date of experience: October 17, 2025
Kimberly E. RevZilla Rep
5 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
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NOT PLUG N PLAY
October 27, 2025

Received the package - then after attempting to install in the Road Glide the plug was not attached to the light to plug into the bike. Should be plug and play.

Date of experience: October 16, 2025
California
1 review
0 helpful votes
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Revzilla Goes The Extra Mile
October 27, 2025
Updated review

I had my package stolen from my front porch, and unfortunately I have no doorstep camera so it was really just my word. Despite it truly being neither Revzilla nor the delivery company's fault, I contacted Revzilla to see if anything could be done. Revzilla sent me a replacement almost immediately after I reached out. My handle grips are now safe and sound on my bike, and I am so happy. I was so bummed when the package was stolen, and even though they weren't responsible, Revzilla gave me such courtesy and really brightened up my whole week.

Date of experience: October 14, 2025

Super easy, very accessible website layout
May 5, 2025
Previous review

Super easy, very accessible website layout

Date of experience: April 24, 2025
California
2 reviews
0 helpful votes
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I've placed a few orders recently, so this survey should maybe include an order number if specifics are desired. Today someone helped me process match some gloves via the web browser chat feature and adjusted the price in my account cart when ready. That was amazing and will most certainly keep me coming back. The only small issue I've had recently was some bar end weights that were ordered recently burst out the package and got beat up. But that's a shipping issue.

Date of experience: October 16, 2025
Tennessee
1 review
0 helpful votes
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I needed something and revzilla had it. I JUMPED onto the internet and SOARED the world wide web and what I needed just HAPPENED to land right in my cart. I think you can guess what happened next, if you know what I mean ;)

Date of experience: October 16, 2025
Washington
1 review
0 helpful votes
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I've shopped here before for various pieces of gear, and they have an excellent selection. When a piece of gear has a review video attached, it's always great and helps a lot with the decision. The only problem arises when something doesn't have a video review. There are very few pictures of a given item; usually just a wide shot of the front and of the back, multiplied by all the various colors. On items that haven't been video reviewed, I'd love more pictures to get a closer look at the details and features.

Date of experience: October 5, 2025
Arizona
1 review
0 helpful votes
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Frame sliders
October 26, 2025

The Woodcraft frame sliders look like there a quality product. Reason for 4 stars is the time it took to receive them. Shipping kept getting pushed back.

Date of experience: October 16, 2025
Illinois
1 review
0 helpful votes
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Revzilla never dissapoints
October 26, 2025

Hard to come up with more great things to say about RevZilla. I am a regular customer and have been for years. Every once in a while, if stuff was unavailable, I would place an order with another provider. More than half of those ended up poorly with poor communication, delivery delays, cancelled orders for items that were not actually in stock, but showed in-stock on their website, etc. Had to return a jacket to a RevZilla competitor and they kept me on the phone for 20 minutes trying to talk me out of sending the jacket back! I wasn't even asking for a refund, I just needed one size smaller! RevZilla rocks! Also, even if my purchases only contribute a few pennies to the content produced by Zach and Ari, it is 100% worth it, and another reason I keep coming back! Great job all around!

Date of experience: October 16, 2025