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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,146
quality
12,006
This company responds to reviews on average within 4 days

Instant Feedback

137,527 reviews

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Delaware
1 review
0 helpful votes
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Knowledgeable chat staff
July 21, 2024

The chat was extremely helpful. I had no idea what the products I wanted were called. Text is not my most effective source of communication. The reps handling the chat function were excellent and patient. They pointed me in the correct direction and added to my cart the items chosen.

Date of experience: July 11, 2024
Michigan
1 review
0 helpful votes
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Quick and easy
July 21, 2024

I was looking for a new helmet and as a beginner rider the layout is easy to navigate and the description of the products are in depth and clear.

Date of experience: July 11, 2024
North Carolina
1 review
0 helpful votes
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Easy Day
July 21, 2024

I appreciate the ease of navigation of the site, timely arrival of my product, and always a fan of HSLS and the other content you put out there.

Date of experience: July 11, 2024
New York
1 review
0 helpful votes
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I purchased a used ATV that had no racks or bumper on it. I hated the look so I purchased used ones on eBay but needed the 8x16 bolts that are used to attach it to the frame. RevZilla had the bolts that were OEM Honda and fit perfectly. Love the look now!

Date of experience: July 11, 2024
Mississippi
1 review
0 helpful votes
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Satisfied
July 21, 2024

I had a very good experience. I was satisfied with my product and the quality of shipping. I didn't have any problems at all with the company or transaction. Well worth the wait. I will definitely use revzilla in the future. Thankyou.

Date of experience: July 11, 2024
Idaho
1 review
0 helpful votes
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Great product, wished they were more upfront
July 21, 2024
Updated review

The item I ordered was great. It was just annoying that I did all that sign up for a discount to have it be an "excluded item". Wished I would have been able to know that before having to give my email, create an account, confirming going back and forth with the site and my e-mail, have to click x on all the pop ups... Just want to buy my item without all the extra ads or last minute offer to add to cart.

Date of experience: July 11, 2024

Annoying that I did all that sign up for a discount...
July 10, 2024
Previous review

Annoying that I did all that sign up for a discount to have it an "excluded item". Wished I would have been able to know that before having to give my email, create an account, etc.

Date of experience: June 30, 2024
Michigan
1 review
0 helpful votes
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I was purchasing this new rear tire for my motorcycle. I couldn't get the 10% discount code or the Military discount to work properly. I called and the lady on the phone explained the tires don't receive discounts but she helped me with the order.

Date of experience: July 11, 2024
North Carolina
1 review
0 helpful votes
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The ease of ordering on RevZilla is great. All items were received very quickly.

Date of experience: July 11, 2024
Montana
1 review
0 helpful votes
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Great customer service. Love the sound of these pipes, just a little disappointed with the big scratch across the black tip.

Date of experience: July 11, 2024
Colorado
1 review
0 helpful votes
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From the time I was notified that my "item shipped," to the time I received it was much longer than usual for RevZilla products.

Date of experience: July 11, 2024
New York
1 review
0 helpful votes
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Legend Shocks
July 21, 2024

Site was very easy to use! Found what I needed very quickly. Easy checkout.

Date of experience: July 11, 2024
Kentucky
1 review
0 helpful votes
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Def the place to visit!
July 21, 2024

Loved that I could plug in the creds for my bike and all parts relevant for that year/make/model were at my fingertips.

Date of experience: July 11, 2024
Pennsylvania
1 review
0 helpful votes
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Tall Size Shopping
July 21, 2024

I like to go to the Revzilla Boutique in Philadelphia. The sales people are always knowledgeable and courteous. The ability to actually see and feel the merchandise cannot be duplicated online.

As a shopper of large and tall sizes, it is important to the gear on. Often there are subtle variations in the sizes are not reflected in the size charts.

Turned out that the size I needed was not in stock at the store location. However, the salesman had me try on various items to verify the required at the boutique. We were then able to find the particle pair of summer pants I needed online and have it shipped to my house.

Date of experience: July 10, 2024
Florida
1 review
0 helpful votes
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The Akrapovik exhaust is amazing. Installed on a Suzuki GSX-8R and fit perfectly. A little more work than the instructions provided for the 8S, but nothing in life is easy. It runs great after the install and can't wait until the ECU upgrade.

Date of experience: July 10, 2024
New Hampshire
1 review
0 helpful votes
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Cheap metal
July 21, 2024

Cheaply made floorboards. Metal on the floorboards and adapter stripped causing the floorboard to rotate freely. Unsafe for riding.

Date of experience: July 10, 2024
California
1 review
0 helpful votes
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Thank You
July 21, 2024

As always RevZilla has the products I want in stock and shipping is in a timely fashion

Date of experience: July 10, 2024
New Jersey
1 review
0 helpful votes
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Great service
July 21, 2024

Bought helmet, rain gear etc in Philadelphia last winter. Great experience in person or on line.

Date of experience: July 10, 2024
Michigan
1 review
0 helpful votes
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Great products, arrived early!
July 20, 2024

These are for my kid's bday! Very excited. Placed the order and didn't think it would arrive on time but it arrived a day earlier than expected. I was able to wrap up the gorgeous and heavy-duty cherry red helmet and gloves as their actual a birthday present, rather than printing out a picture to put in their card. 😊

Date of experience: July 10, 2024
New York
1 review
0 helpful votes
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Canceled Order
July 20, 2024

You canceled my order with not explanation, and never returned / responded to my email's requesting why.

Date of experience: July 10, 2024
Australia
1 review
0 helpful votes
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Great service with quick delivery. Knowledge and very good help with products wanting to purchase

Date of experience: July 10, 2024