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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,058 reviews

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Utah
1 review
0 helpful votes
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Quality was disappointing
July 24, 2024

Heard airhawk seats were really good so I bought one hoping to use it for longer rides. It leaked air. Returned item

Date of experience: July 14, 2024
New Hampshire
1 review
0 helpful votes
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Battery
July 24, 2024

Ordering was good. Received first battery damaged. Outer box fine, inner box damaged so I am assuming I received a battery damaged in their receiving/storage process. Second battery both boxes were damaged, but battery was ok. Don't think I will order a battery on line again.

Date of experience: July 14, 2024
Illinois
1 review
0 helpful votes
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Mission Accomplished
July 24, 2024
Updated review

It was my first time here, so I had to do some searching to find my parts, but after that everything was straight forward, and I received the parts as expected.

Date of experience: July 14, 2024

It was my first time here, so I had to do some searching...
July 3, 2024
Previous review

It was my first time here, so I had to do some searching to find my parts, but after that everything was straight forward.

Date of experience: June 22, 2024
Wisconsin
1 review
0 helpful votes
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Commander 3 tires.
July 24, 2024
Updated review

To soon to give a good review only have a few miles on them. So far so good 👍

Date of experience: July 14, 2024

Very good information
July 13, 2024
Previous review

Very good information

Date of experience: July 2, 2024
South Carolina
1 review
0 helpful votes
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Outstanding helmet!
July 24, 2024

I was looking at this helmet at a local brick and mortar store. They didn't have the attendant comms package or a color selection that extended beyond black. Revzilla had everything I was looking for and delivered it super quick.

Date of experience: July 14, 2024
New York
1 review
0 helpful votes
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Overall good experience
July 24, 2024

Ordered a helmet came fairly quickly, however did not fit correctly and its is being returned,

Date of experience: July 14, 2024
New Jersey
1 review
0 helpful votes
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Default Company for my orders
July 24, 2024
Updated review

I've been working on cars and bikes for 27 years and I love RevZilla. They have some of the best customer service, best available stock, stock for old bikes, some great videos to help you through your new jobs, and an easy online platform. They are a great company all the way around. I always check RevZilla for my motorcycle needs first before anywhere else. That are stays my go to for my Harley upgrades as well. Great company!

Date of experience: July 13, 2024

I Love RevZilla!
July 22, 2024
Previous review

I Love RevZilla!

Date of experience: July 12, 2024
Washington
1 review
0 helpful votes
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Super slow shipping
July 24, 2024

Stop using FedEx folks. I had items delayed for quite some time with no updates from FedEx tracking number. Ended up returning an item due to needing it much sooner than it finally arrive. I've had shipments from India/China get to me faster than an item from the east coast.

Date of experience: July 13, 2024
Arizona
1 review
0 helpful votes
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Best price and quick delivery.
July 24, 2024

Much cheaper than other sites. I didn't know much about this air hawk pad, heard about it and without looking for it had only seen it on one other site. Was about to order it but was hesitant on the price. Than I thought I should check revzilla and I'm glad I did, it was much cheaper and extra cheaper with the free shipping. My wife is really happy with this pad, I may use it on my next solo trip and see for myself.

Date of experience: July 13, 2024
Virginia
1 review
0 helpful votes
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Found a item I wanted to purchase bought it and the correct item arrived right in the window that it was supposed to no complaints solid website.

Date of experience: July 13, 2024
Oklahoma
1 review
0 helpful votes
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Everything went great
July 23, 2024

This is the only place I order online for my motorcycle gear.

Date of experience: July 13, 2024
Arkansas
3 reviews
0 helpful votes
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Always been a great experience.
July 23, 2024
Updated review

Easy, fast, efficient. Product exactly as described, assembled quickly, and does what I needed.

Date of experience: July 13, 2024

Great Helmet!
April 7, 2024
Previous review

I have worn Bell helmets for years, and the current Race Star is great for me. The design is perfect for me. I teach trackdays, so the Race Star will be a great asset with the features it has.

Date of experience: March 27, 2024
Illinois
1 review
0 helpful votes
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Easy, efficient & fun +++++
July 23, 2024
Updated review

I appreciate the easy of navigating the website, finding the product needed, and utilizing the affirm payment method.

Date of experience: July 13, 2024

Easy Peasy
August 18, 2023
Previous review

My first season riding and I can count on RevZilla to deliver the goods quickly, efficiently, and with ease.

Date of experience: August 18, 2023
New York
1 review
0 helpful votes
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AGV K1s & Sedici Boots
July 23, 2024

Quick and seamless. I recieved my order a day earlier than expected. Nothing was damaged and was a very easy process.

Date of experience: July 13, 2024
Georgia
1 review
0 helpful votes
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Always dependable
July 23, 2024

I really like the part numbers and descriptions of the items, makes shopping way more enjoyable and less stressed that's you guessing right, because cmon guys, we're all sitting in the chair and not beside our bikes when we're ordering that new back tire.

Date of experience: July 13, 2024
Texas
1 review
0 helpful votes
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Stellar
July 23, 2024

Awesome product, efficient website, and transaction.
Thanks Again,
Best Regards to your team:

Date of experience: July 13, 2024
Brazil
1 review
0 helpful votes
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Once more a great purchase
July 23, 2024
Updated review

Site is easy to navigate, information is clear and there are no bugs. Deliver is fast and reliable.

Date of experience: July 13, 2024

Excellent adventure gloves
March 8, 2024
Previous review

Easy to find, choose and purchase. Revzilla is a real partner.

Date of experience: March 8, 2024
Oregon
1 review
0 helpful votes
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Not a home run
July 23, 2024
Updated review

The women's leather jacket we ordered ran a size and Ă  half small. The quality looked great, felt great, and I'm sure would have been great had the measurements been a match. I don't like using FedExs. The company return policy remains as good as always except for FedEx - they are simply not as efficient as UPS.

Date of experience: July 13, 2024

Size charts should be more carefully reviewed and reflective...
September 7, 2023
Previous review

Size charts should be more carefully reviewed and reflective of top customer care.

Date of experience: September 6, 2023
Missouri
1 review
0 helpful votes
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Large selection so I had lots of choices. The product descriptions, especially the videos, are always very helpful, as are customer reviews. Delivery was as promised.

Date of experience: July 13, 2024
Wisconsin
1 review
0 helpful votes
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Le Pera seat 07 electric glide
July 23, 2024

Very quick delivery and good price. Love being not up on the gas tank very comfortable.

Date of experience: July 13, 2024