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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,482 reviews

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New Jersey
1 review
0 helpful votes
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Great service, great product!
August 16, 2024

Dealing with Revzilla is always easy and delivery is very efficient.
The video product reviews are so important and appreciated!
The product I received was just as described in the video.

Date of experience: August 6, 2024
Alabama
1 review
0 helpful votes
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Long time looking.
August 16, 2024

I love my pants. I have been looking for them in my size for almost 2 years. Finally found them.

Date of experience: August 6, 2024
California
1 review
0 helpful votes
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SPIDI TEC NET jacket disappointment
August 16, 2024

SPIDI TEC NET jacket I ordered is a 4xl. I've worn 3xl jackets, sweatshirts, shirts etc for decades. This jacket is so small I could barely get my hands through the sleeves. The zipper is inches from being able to zip up. This 4xl jacket I received might be at best a xl, maybe smaller. Why do you have these foreign companies try to manufacture clothing for the USA without researching USA sized clothing?. You are RevZero in my book... Mike

Date of experience: August 6, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

New Mexico
1 review
0 helpful votes
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Great experience
August 16, 2024

Easy to navigate site. Excellent prices and selection, quick shipping

Date of experience: August 6, 2024
Tennessee
1 review
0 helpful votes
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Happy with my order.No problems whatsoever.From ordering,to tracking,to on time arrival.

Date of experience: August 6, 2024
New Jersey
1 review
0 helpful votes
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Fast shipping
August 16, 2024

I received my item within days of purchase. What a relief because the item was too small. I ordered gloves for my son's birthday. I was able to return the smaller size, purchase and receive the larger size all before his birthday. This all took place in the span of a week,
He loves the gloves.
Highly recommended and trusted company.

Date of experience: August 6, 2024
Missouri
1 review
0 helpful votes
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Excellent place to buy quality gear
August 16, 2024

Ordered a couple sets of summer Rev'it gloves and they were promptly delivered. Noticed that one of the gloves had stitching that was starting to fray and come apart (obvious manufacturing issue) and contacted Revzilla Customer support and they promptly shipped out a replacement for the defective gloves. A great experience doing business with RevZilla and will do business again.

Date of experience: August 6, 2024
Washington
2 reviews
0 helpful votes
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Revzilla customer for a couple years
August 16, 2024

Phone support staff were helpful and the website made ordering easy. I received an order confirmation and tracking information quickly and parts arrived on time.

Date of experience: August 6, 2024
Texas
1 review
0 helpful votes
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Quality of products.
August 16, 2024

I've been shopping with this company for roughly 3 months and I don't regret buying from them. The quality from gear to clothes is outstanding they would be the first to come to mind when getting gear for yourself.

Date of experience: August 6, 2024
Minnesota
1 review
0 helpful votes
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Windshield did not fit
August 16, 2024

I ordered a previously installed windshield for my 2013 Kawasaki Ninja 1000. The windshield mounting holes were not close to fitting my bike. Rather than return the windshield, knowing Revzilla had only a couple windshields that allegedly fit my bike, I attempted to drill new holes. My drill caught in one of the holes and cracked the windshield. While the crack is my fault, I would not have had to attempt to drill new holes if the part fit as advertised.

Date of experience: August 6, 2024
California
1 review
0 helpful votes
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Tire looks nice. Arrived quickly
August 16, 2024

I had wanted a white wall tire for a while. Finally saved some spare change for it. I was scared it would be a long ship time, but it came pretty quickly. Delivered with care, packaged thoughtfully. Very smooth purchase.

Date of experience: August 6, 2024
Australia
1 review
0 helpful votes
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Memphis shades lowers
August 16, 2024

Love the unastrusive brackets fits perfectly on my 2022 Indian super chief. A lot less buffeting around the top of my helmet.whith my standard shield it's like riding behind a barn door

Date of experience: August 6, 2024
Michigan
1 review
0 helpful votes
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Smooth quick replacement
August 16, 2024

Recieved a helmet from revzilla that was having some issues. Called and had a hassle free conversation with Jason. Apologetic and ready to correct the issue. Return label the same day and the new helmet was on my door step in a matter of days. Please give these guys a try if you haven't. My buddies have ordered from them, and now i will recommend and use them as well.

Date of experience: August 6, 2024
Pennsylvania
1 review
0 helpful votes
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Fast shipping and great packaging
August 16, 2024
Updated review

The crash bar showed up within a week and came tightly packaged. Install was easy, HogWorkz has a video showing detailed install instructions. Highly recommend as a cheaper alternative to the bung king crash bars.

Date of experience: August 6, 2024

Always happy to help, fast responses, fast shipping
July 24, 2023
Previous review

Always happy to help, fast responses, fast shipping.

Date of experience: July 24, 2023
Connecticut
1 review
0 helpful votes
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Pleased as always
August 16, 2024

Used Revzilla multiple times, and as always quality products delivered quickly. Thank you Revzilla!

Date of experience: August 6, 2024
Indiana
1 review
0 helpful votes
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Only one problem
August 16, 2024

The bolts ordered with the left peg gaurd were the incorrect size. Not a big deal can go down to the local hardware store find them

Date of experience: August 6, 2024
Oregon
1 review
0 helpful votes
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Kx250x parts
August 16, 2024

Always receive on time and good products. Never had any problems with anything and good service as well thank you very much

Date of experience: August 5, 2024
Colorado
1 review
0 helpful votes
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Always great service and great selection of products to choose from.

Date of experience: August 5, 2024
Georgia
1 review
0 helpful votes
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Excellent service and follow up.
August 16, 2024

Samantha went the extra mile to ensure my order was completed.

Date of experience: August 5, 2024
New Jersey
1 review
0 helpful votes
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Amazing services and product🔥
August 16, 2024

I've got my helmet Simpson outlaw,and I could say it was amazing experience. Delivery was so fast to NY,helmet have correct size.
Of course I'll buy my next equipment item right here.

Date of experience: August 5, 2024