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RevZillaReviews 17,126

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,095
quality
12,067
This company responds to reviews on average within 3 days

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134,461 reviews

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California
1 review
0 helpful votes
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👍
August 15, 2024

Always have what I need. Quick shipping. Never had any problems.

Date of experience: August 5, 2024
Illinois
1 review
0 helpful votes
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Very Satisfied Customer
August 15, 2024

I ordered several items from Revzilla. I was very pleased with the whole process. Everything arrived on time with no issues.

Date of experience: August 5, 2024
Colorado
1 review
0 helpful votes
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Hard to find chest protector
August 15, 2024

I was looking for a specific chest protector that was out of stock for long periods of time. I signed up for the email notification and when the product came into stock, I received the email immediately and was able to order the last one.

Date of experience: August 5, 2024
Virginia
1 review
0 helpful votes
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I purposefully drove from Chesapeake Va., to the RevZilla store in Pennsylvania as I wanted to observe with my own eyes that RevZilla Stores are equipped as shown on all of the ReviZilla U-Tube presentations.

I was impressed with the quantity of "Stuff" available within the store. I spent over 3 hours shopping at the store. I had the pleasure of working with "Lee" during that time and she was very experienced and knowledgeable. If she wasn't certain about a product she would consult with another employee to make certain that I was correctly informed.

I highly recommend, whenever possible, for customers to go to the store rather than just ordering on-line.

The only concern I had was not being able to place an order for an item that was shown as NOT available on the computer if it were not in the store. I had 4 items that were ordered via the internet and one was the Aria XD- 5 helmet. I wanted to look at the other colors available but was not able to see them in person. I ordered based upon seeing, in the store, the Aria XD- 4. I ordered the Black Frost Helmet but was really considering the multicolor helmet. It was shown on the internet as Not Available and therefore I could not order that color.

It looks like I would have been able to be placed on a list for the specific color but would have had to wait a bit longer to be told I could now order that helmet. I recommend that you change that process so that a customer can get the color that he/she wants.

Date of experience: August 5, 2024
Tennessee
1 review
0 helpful votes
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Very good customer service
August 15, 2024

Did great speaking with the chat person was a tremendous help

Date of experience: August 5, 2024
Louisiana
1 review
0 helpful votes
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Bomb.com
August 15, 2024

Great experience. Cheap and quick shipping. No complaints here.

Date of experience: August 5, 2024
Illinois
1 review
0 helpful votes
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Fine Job
August 15, 2024

Everything I ordered was as expected. It all came relatively quickly.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Good $#*!
August 15, 2024

Everything I have ever purchased from your website came as described and worked as expected. I like the ease of use of your website and that whatever I'm looking for you usually have. It gets kind of pricey, but the revcash kinda makes up for that. 🤘

Date of experience: August 5, 2024
Texas
1 review
0 helpful votes
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Quick, Convenient, Awesome Service!
August 15, 2024

Quick delivery and relationships with local tire shops to mount at reasonable prices

Date of experience: August 5, 2024
Texas
1 review
0 helpful votes
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Revzilla is the best
August 15, 2024

Always on time, always the right order - many thanks - keep up the good work.

Date of experience: August 5, 2024
California
2 reviews
0 helpful votes
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Online orders
August 15, 2024

Going through ordering online simple and easy. Was scared at first but all is well

Date of experience: August 5, 2024
Florida
1 review
0 helpful votes
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Great experience
August 15, 2024

Great experience with the purchase, everything arrived on time, very well packed.

Date of experience: August 5, 2024
Michigan
1 review
0 helpful votes
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Review for Arrow Women's shoes
August 15, 2024

I received my shoes and was very happy with them for the first 3 to 5 wear, then the pull tab for the heel of the shoe ripped off the show. This is frustrating as those are very pricey shoes and should not have fallen apart so quickly

Date of experience: August 5, 2024
New Jersey
1 review
0 helpful votes
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Revzilla always ships quick and is transparent about lead times

Date of experience: August 5, 2024
Nebraska
2 reviews
0 helpful votes
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Fast delivery, exactly what I expected.
August 15, 2024
Updated review

Ordered a set of pivot points for my Icon Variant Pro helmet. I actually received my order before the payment had cleared my bank! Everything fit perfectly and got back to using this helmet quicker than expected! Thank you RevZilla!

Date of experience: August 5, 2024

Website is easy to use
December 13, 2023
Previous review

Website is easy to use. Billing and shipping pages are clear and concise.

Date of experience: December 13, 2023
Florida
1 review
0 helpful votes
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David
August 15, 2024

Fit, function and price was just what was advertised. After ordering I received my order within 3 business days.

Date of experience: August 5, 2024
Indiana
2 reviews
0 helpful votes
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Nice new windscreen
August 15, 2024

Replacing stock KTM SDGT windscreen that was developing cracks around the mounting areas. The Puig I purchased is lightly tinted and taller.

Date of experience: August 5, 2024
Minnesota
1 review
0 helpful votes
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Shipping time.
August 15, 2024

Shipping time could use some improvement. Other websites usually get my parts to me in one to three days. Quicker shipping would be great.

Date of experience: August 5, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Tennessee
1 review
0 helpful votes
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Quick and painless
August 15, 2024

I ordered, it was delivered shortly thereafter. Exactly met expectations. Will shop here again.

Date of experience: August 5, 2024
Texas
1 review
0 helpful votes
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What I want, in stock, at the best price available. What more can you ask for?

Date of experience: August 4, 2024