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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,747 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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You Won't Be Disappointed!
September 1, 2024

I was alittle concerned about RevZilla after reading the reviews but decided to go and I'm glad I did! The helmet is great and the customer service was awesome.
Going to use RevZilla for all motorcycle needs... Thnx Guys🤩

Date of experience: August 22, 2024
Illinois
1 review
0 helpful votes
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The Honda item I was looking for showed in stock and would ship within two days but did not arrive for two weeks because I believe it was not in stock and I was deceived on their website.

Date of experience: August 22, 2024
Nebraska
1 review
0 helpful votes
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I love revzilla
September 1, 2024
Updated review

Every time I've ordered anything, it's always been fast delivery. I have no cons to this company at all so far.

Date of experience: August 22, 2024

Always easy and love the revcash
September 8, 2023
Previous review

Always easy and love the revcash

Date of experience: September 7, 2023
Mississippi
1 review
0 helpful votes
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Quick shipping
September 1, 2024

Good pricing! Good quick shipping fair pricing just wish y'all sent stickers with the orders

Date of experience: August 22, 2024
Indiana
1 review
0 helpful votes
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I ordered one seat and didn't like the color on my bike and they sent me the right color and even gave me a free return label. Good customer service

Date of experience: August 22, 2024
California
1 review
0 helpful votes
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REVZILLA IS MY GO TO FOR ALL MC PARTS PERIOD!
September 1, 2024
Updated review

Being in the San Francisco it is sad to say that I can get my parts quicker from a store in Philly than any of the shops around here. After so many long waits and wrong orders, I know I can get what I need when I need it and go from there.

Date of experience: August 22, 2024

Always pleased with the 'Zilla, even on the west coast,...
September 28, 2023
Previous review

Always pleased with the 'Zilla, even on the west coast, these guys always get it done in half the time of anywhere around here.

Date of experience: September 28, 2023
North Carolina
1 review
0 helpful votes
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Great gloves
September 1, 2024

Shipped and arrived quick, just what i needed. These current gloves are smaller than most in the same size but they still fit.

Date of experience: August 22, 2024
Michigan
1 review
0 helpful votes
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Design and Fit
September 1, 2024

The Helmet came in super quick and in great condition. Quality and fit was great for the value. No complaints. Would recommend.

Date of experience: August 22, 2024
Virginia
1 review
0 helpful votes
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Awesome
September 1, 2024

Great customer service, great products! I went by employee reviews, and my husband found the gifts. I got him to be very useful and needed. Gear came quickly!

Date of experience: August 22, 2024
Colorado
1 review
0 helpful votes
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Great communication
September 1, 2024

The reveille customer experience is very good. Whether its the informational website, online chat or phone support they care about the customer. They have a more than fair return policy and I like how they state be reasonable and respectful ensuring the merchandise arrives back to them in new condition.

Date of experience: August 22, 2024
Georgia
2 reviews
0 helpful votes
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Well pleased customer
September 1, 2024
Updated review

The entire experience went well. Good product for less cost than my local dealer, and a free warranty not offered locally.

Date of experience: August 22, 2024

Ease of finding what I needed
June 4, 2023
Previous review

Ease of finding what I needed

Date of experience: June 4, 2023
New Jersey
1 review
0 helpful votes
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Slow
September 1, 2024

Slow processing and shipping. Showed up after I had already left on my trip.

Date of experience: August 22, 2024
Arizona
1 review
0 helpful votes
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LS2 Rapid Youth Dream Catcher Helmet
September 1, 2024

Fits my daughter perfectly. I tried another brand, but was way to big even though I ordered according to their sizing chart.

Date of experience: August 21, 2024
Indiana
1 review
0 helpful votes
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Good so far!
September 1, 2024

Bought a few things so far. Helmet, jacket, pants, and both tires.
Very happy with the clothes fitting. Had to return the first pair.

Date of experience: August 21, 2024
Washington
1 review
0 helpful votes
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Poor shipping times
September 1, 2024

Took four days to process the order to ship. Overall length of the purchase and shipping two weeks. Most other companies will get the item to your door within a week.

Date of experience: August 21, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 8/7 after hours, and the item had a 2-4 business day lead time prior to shipping. It was with the carrier and on its way to you on the 8/12, which is the 2 business day after your order got processed.

Canada
1 review
0 helpful votes
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Avon Grips
September 1, 2024

It arrived well packaged to my home in Canada, and is an excellent product, thanks!

Date of experience: August 21, 2024
California
1 review
0 helpful votes
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LS2 Visor
August 31, 2024

Visor is great but the website said it was in stock and it wasn't. So instead of ordering on Amazon and getting it next day I ordered it here and had to wait 2 weeks.

Date of experience: August 21, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 8/7 after hours, and the item had a 5-7 business day lead time prior to shipping. It was with the carrier and on its way to you on the 8/16, which is the 6th business day after your order got processed.

Canada
1 review
0 helpful votes
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I made an order and one of my items got stuck at the border due to lack of commercial invoice, I messaged to inquire about what happened and was fully taken care of, the problem was resolved excellently and I will definitely order from here in the first

Date of experience: August 21, 2024
Maryland
1 review
0 helpful votes
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Tire order
August 31, 2024

I'm a riders plus member with 2 day shipping tires where in stock, ordered on Saturday didn't get them until Friday. Well beyond the 2 business days that I pay a membership for. Even if Saturday was not a business day I should have got them Wednesday.

Date of experience: August 21, 2024
Alabama
1 review
0 helpful votes
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SENA Outrush R Helmet
August 31, 2024

I found this item in stock at Revzilla even though it was out of stock on the SENA website. Delivery was quick. The item arrived quickly and was what I expected.

The helmet was too small for me so I got an RMA and returned it. The return process was also quick and easy, and no one tried to talk me out of returning the helmet or questioning me about it.

Date of experience: August 21, 2024