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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,482 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Vortex bar end sliders
October 4, 2024

Needed to new bar ends, and RevZilla had what I was looking for at one of the best prices with the fastest shipping around.

Date of experience: September 24, 2024
Louisiana
1 review
0 helpful votes
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I am compelled to share my disappointing experience with RevZilla due to an unresolved delivery issue. As a loyal customer with a history of substantial purchases, I expected much better support and professionalism.

After reporting a missing package, which RevZilla claims was delivered based on a carrier's photo and proof of delivery, I never actually received the item. My attempts to resolve this with customer service were met with dismissiveness and a refusal to investigate the matter thoroughly. According to consumer protection laws, the retailer is responsible for the delivery of purchases until they are received by the customer, a responsibility RevZilla did not uphold.

Date of experience: September 24, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize for your issue. Theft is a crime and when tracking shows the item delivered. These issues have to have a police report filed.

California
2 reviews
0 helpful votes
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FEDEX managed to mis-deliver my tire shipment to the wrong address and the item stayed missing. I brought the problem to the attention of Revzillla's customer service team and Charity answered the call. She immediately grasped the nature of the problem and told me precisely how they were going to handle the situation. A few days later a replacement tire showed up in timely fashion even though the original lost item never came to light. As always, transactions are quick, efficient and accurate.

Date of experience: September 24, 2024
Washington
1 review
0 helpful votes
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My goto place for parts and consumables
October 4, 2024
Updated review

I buy parts for my bikes, and consumables. I like being able to keep a "garage" on the site and have it guide me to what I am looking for instead of just searching.
Shipping is always quick.

Date of experience: September 24, 2024

Tell them your bike, get loads of recommendations
October 8, 2023
Previous review

Great selection of bike accessories and gear. Everything I have purchased has been exactly as described on the site. Sign up for the RPM program to get free two day shipping.

Date of experience: October 8, 2023
California
2 reviews
0 helpful votes
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Good value, fast shipping.
October 4, 2024

Looking for emergency tool kit for my triumph. Found the perfect one on revzilla.

Date of experience: September 24, 2024
Virginia
1 review
0 helpful votes
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Disappointed.
October 4, 2024
Updated review

I used the figment guide to purchase bar risers. The risers suggested did not fit, and now I have to spend $10 to return. Bummer

Date of experience: September 24, 2024

Great phone interface!
September 25, 2024
Previous review

Great phone interface!

Date of experience: September 15, 2024
North Carolina
2 reviews
0 helpful votes
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Next best thing to having a store next door.
October 4, 2024
Updated review

Being an 'old school' rider I grew up being able to walk into a brick and mortar location and purchasing everything you needed same day. That not being the case anymore RevZilla is the next best thing. Ordering is easy, selection is great, and delivery is very quick. Brraaapp on Revzilla!

Date of experience: September 24, 2024

Very easy, good selection
October 2, 2023
Previous review

Very easy, good selection.

Date of experience: October 2, 2023
Illinois
1 review
0 helpful votes
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Love the tires!
October 4, 2024

Good… but online it said I would receive a 10% discount… Only to call in and have an agent tell me that it doesn't apply to tires.

Date of experience: September 24, 2024
Kuwait
1 review
0 helpful votes
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A site worthy of trust
October 4, 2024

My first experience with Revzilla was a great experience, the discount I got. I can't get it on another site and the speed of response to inquiries, I liked it

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Bought Oxford ground anchors that were hard to find. Hadn't heard of Revzilla, but their product availability was really great, and what I ordered arrived a lot faster than I expected. Also great communication along the way.

Date of experience: September 23, 2024
Missouri
1 review
0 helpful votes
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As expected
October 4, 2024

Received what we ordered on time. Product fit as it was suppose to and works great

Date of experience: September 23, 2024
Iowa
1 review
0 helpful votes
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Very nice and good material on here!
October 4, 2024

Easy to find what i'm looking for, and there are many great reviews!

Date of experience: September 23, 2024
Mexico
1 review
0 helpful votes
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Immaculate
October 4, 2024
Updated review

Immaculate, best place to buy moto gear, easy to use, all was perfect

Date of experience: September 23, 2024

Everything smooth!
January 8, 2024
Previous review

Everything smooth!

Date of experience: January 8, 2024
Canada
1 review
0 helpful votes
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One of the best!
October 4, 2024

I've been dealing with RevZilla since 2015 and every time they were great!

Date of experience: September 23, 2024
Arizona
1 review
0 helpful votes
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Fits my 2024 Eliminator perfectly
October 4, 2024

Shipping was extremely fast. It fits on my Kawasaki Eliminator perfectly.

Date of experience: September 23, 2024
Nebraska
2 reviews
0 helpful votes
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Great Product
October 4, 2024

II think the googles are great well made, it would have been 5 stars except the shipping was terrible.

Date of experience: September 23, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Pennsylvania
1 review
0 helpful votes
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Pinlock Ordered and Received
October 4, 2024

The Pinlock works wonderfully. The instructions for installing it are horrible, mostly because they seem to complicate a very simple procedure. That being said, this is the first review I have left for RevZilla, despite having ordered several items. The company is fantastic, and there was zero issues with one item I needed to return. They are my go-to for motorcycle related accessories. Very highly recommended.

Date of experience: September 23, 2024
Wisconsin
1 review
0 helpful votes
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Bought tires
October 4, 2024

Haven't had a chance to mount them yet. They do look good though!

Date of experience: September 23, 2024
Illinois
1 review
0 helpful votes
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Fast shipping to Chicago area
October 3, 2024

Great price on a set of tires that arrived quickly.

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Date of experience: September 23, 2024
Michigan
1 review
0 helpful votes
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Bike battery
October 3, 2024

You gave me option and what's I made a decision the product showed in three days

Date of experience: September 23, 2024