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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,479 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Pretty good
October 6, 2024

Item arrived way faster than I was expecting, fitting instructions could do with a bit more information but product seems very good

Date of experience: September 26, 2024
Idaho
1 review
0 helpful votes
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It work lovely.
October 6, 2024

Everything shipped in reasonable time and the product is working perfectly.

Date of experience: September 25, 2024
Georgia
1 review
0 helpful votes
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Good fit
October 6, 2024

Bought for my 6 year old and they fit perfect and he thought they look pretty cool.

Date of experience: September 25, 2024
Texas
1 review
0 helpful votes
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Five + Stars
October 6, 2024

RevZilla performs outstandingly. Shipment of products great.

Date of experience: September 25, 2024
Georgia
1 review
0 helpful votes
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Web site
October 5, 2024

Great price on helmet only thing is your web site jumps all over the place make it hard to look up parts or gear

Date of experience: September 25, 2024
Indiana
1 review
0 helpful votes
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Fresh
October 5, 2024

Helmet is tight to get on but fits perfect once on. Fast delivery, even had cool stickers included.
Please send email when purple visor is in stock for icon afterflite

Date of experience: September 25, 2024
Utah
1 review
0 helpful votes
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I love these gloves for bicycling. I've had some trouble finding them in my size and this color. Good deal

Date of experience: September 25, 2024
Florida
1 review
0 helpful votes
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Custom Dynamics Windscreen Trim
October 5, 2024
Updated review

As advertised! Great product and great fit on my 2020 Ultra.

Date of experience: September 25, 2024

Website is easy to navigate and checkout is a breeze
February 15, 2024
Previous review

Website is easy to navigate and checkout is a breeze.

Date of experience: February 15, 2024
Texas
1 review
0 helpful votes
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Not two day shipping
October 5, 2024

I have ordered a lot from revzilla in the past. However this time my two day shipping took a full week. I live 4 hours from the distribution center. It seemed like my package was lost for a few days.

Date of experience: September 25, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do fail us. We do appreciate you taking the time to let us know about the issue.

Utah
1 review
0 helpful votes
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Bought Quad Lock Case For s23 Ultra
October 5, 2024

No Issues whatsoever... Came quickly no complaints from me! Will be using rev zilla More Often!

Date of experience: September 25, 2024
California
1 review
0 helpful votes
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Excellent
October 5, 2024

Thank you so much! Customer service was the best🙏🏽🙏🏽

Date of experience: September 25, 2024
Georgia
2 reviews
0 helpful votes
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Easy
October 5, 2024
Updated review

Quick & easy, good selection and service, fast delivery, will order again.

Date of experience: September 25, 2024

Very pleased with my purchase and shipping.
March 30, 2024
Previous review

Excellent service and fast shipping, and good selection 👍

Date of experience: March 20, 2024
Florida
1 review
0 helpful votes
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Backrest
October 5, 2024

Easy to install and comes with all the hardware, looks great on my street glide

Date of experience: September 25, 2024
California
1 review
0 helpful votes
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Great Shipping
October 5, 2024
Updated review

Revzilla is one of my top go to's for parts and gear. Great Shipping!

Date of experience: September 24, 2024

Easy web-page navigation
August 14, 2024
Previous review

Easy web-page navigation.

Date of experience: August 3, 2024
Kansas
1 review
0 helpful votes
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Always late
October 5, 2024

Says products ships in 24 hrs. Took over a week before it was actually shipped.

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

District of Columbia
1 review
0 helpful votes
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Repeat tire purchase
October 5, 2024

Had the tires at a reasonable price. They arrived before time.

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Quick and easy
October 5, 2024
Updated review

Well, it was a simple order. Product was rated by others including RevZilla. I wanted the product, RevZilla had it.

Date of experience: September 24, 2024

Good video with good information
September 23, 2024
Previous review

Good video with good information.

Date of experience: September 13, 2024
Georgia
2 reviews
0 helpful votes
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WRONG PART
October 4, 2024

Ordered exhaust and received wrong one. Terrible experience

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Nevada
1 review
0 helpful votes
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Revzilla to the Rescue
October 4, 2024

It was getting to that time for New Lid. Having a Scorpion Lid in the past,, I elected to get another. Again,, it was a smart move.
The lid fits my dome almost perfectly. It is stunningly gorgeous and Well built.
I'm very satisfied with the quality of the product and delivery was great considering I live in the same area as the distribution center 😉(Las Vegas).

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Comfortable.
October 4, 2024

Pretty clear website navigation.

Took a minute to find where reviews were.

Good descriptions and pictures.

Date of experience: September 24, 2024