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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,172
quality
11,976
This company responds to reviews on average within 4 days

Instant Feedback

138,872 reviews

We monitor reviews for authenticity

North Carolina
0 reviews
0 helpful votes
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Customer service
October 16, 2024

Zachary was a real pleasure to talk to and answered my question on how a product was going to fit so I felt confident with my purchase

Date of experience: October 6, 2024
Illinois
2 reviews
0 helpful votes
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Opened item
October 16, 2024
Updated review

Easy process but they sent an opened item and it was missing parts. The process to replace it was good but took time. Issue comes down to they had a return in stock that didn't have all the parts in the box.

Date of experience: October 6, 2024

Easy process
October 5, 2024
Previous review

Easy process

Date of experience: September 24, 2024
Australia
0 reviews
0 helpful votes
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Great Experience - Klim Baja S4 Pants
October 16, 2024

Had a great experience. Shipped to Australia super fast and as described.

Date of experience: October 5, 2024
Hawaii
0 reviews
0 helpful votes
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Great products
October 16, 2024

Shipping was fast and products are great. The product reviews helped out a lot on choices.

Date of experience: October 5, 2024
Georgia
0 reviews
0 helpful votes
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Fantastic service and fast delivery
October 15, 2024

Every time I order from Revzilla I get exactly what I ordered, not some imitation product posing as authentic. My order also arrived two days sooner than initially estimated. Very happy and will continue buying my motorcycle stuff here

Date of experience: October 5, 2024
Florida
0 reviews
0 helpful votes
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Title says it all; Revzilla as a company and its reps are phenomenal, wholesome, empathetic, helpful, calm, and receptive. The boots I ordered are a little uncomfortable but for the low price I paid I cannot complain since they are placeholders until I get better boots. USPS was horrible; I paid for 2 day shipping (which Revzilla was kind enough to refund) but my product wasn't scheduled to arrive until 5 days after it had shipped and then hurricane hit so it was delayed by several more days (hurricane delay I understand but for 2-day shipping it should have arrived before hurricane). Either way, none of my negative experience was at the fault of Revzilla and if anything their consistency ensured my continued shopping at their website simply because of how confident I am that if things go wrong, they are just as likely to help protect me as most other companies are as likely to help protect themselves in simipar situations.

Date of experience: October 5, 2024
Texas
0 reviews
0 helpful votes
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Dope!
October 15, 2024

Good sizing chart for perfect videos explained very well on how and what size to choose from

Date of experience: October 5, 2024
Florida
0 reviews
0 helpful votes
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FMF exhaust
October 15, 2024

Great product, fast shipping will order again …………………………..

Date of experience: October 5, 2024
Virginia
2 reviews
0 helpful votes
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The place to go!
October 15, 2024

Revzilla is awesome! They have everything you need for motorcycling, and if you find it cheaper somewhere else, they'll match the price. They ship orders out fast, and they always arrive on time.

The videos they make about their products are really helpful, and they're really good at helping with warranty issues and returns. I recently bought a "used" item from them, and it was in perfect condition.

I always have a great experience with Revzilla!

Date of experience: October 5, 2024
Tennessee
0 reviews
0 helpful votes
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Burgman 200
October 15, 2024

Great service, reasonable pricing, on-time delivery. No other company offered these three services. Plus it was easy to contact you with questions and concerns. No one else did that.

Date of experience: October 5, 2024
Louisiana
0 reviews
0 helpful votes
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Good quality
October 15, 2024

I ordered pants and ordered 2 inches shorter and they fit perfect. I'm usually wearing 32x32, but getting 32x30 was a great fit

Date of experience: October 5, 2024
Virginia
1 review
0 helpful votes
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Making the order and the product met the expectation, but the box was delivered with the original tape completely ripped away, and it is not clear who closed it again with scotch tape.

Date of experience: October 4, 2024
Maryland
1 review
0 helpful votes
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As described
October 14, 2024

I purchased a shad 44 L top carrier. The description said it came with everything to mount on my Honda Trout. It took a little figuring… But everything mounted perfectly. I would recommend this product.

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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So far so good... My go to for street and adventure bike parts

Date of experience: October 4, 2024
Tennessee
1 review
0 helpful votes
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New rider experience
October 14, 2024

Nice site, easy to navigate, VERY helpful comparison / rating system and 10% off first order, also nice. Completely fair pricing and they have a membership incentive & reward system. For $40 a year you get double points for cash off and 2 day free shipping. Great first time rider experience, thank you!

Date of experience: October 4, 2024
Utah
1 review
0 helpful votes
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Great product, worked as advertised.
October 14, 2024

These guys know what's up. They have all the right gear at competitive prices.

Date of experience: October 4, 2024
Iowa
1 review
0 helpful votes
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After having been in a recent spill where my jeans easily ripped through and injured my knee, I purchased motorcycle jeans that are abrasion resistant and have CE padding from Revzilla. The descriptions and reviews helped me to pick the right products, and when I ordered some to try that I needed to return, the return process was super easy.

Date of experience: October 4, 2024

I love Revzilla
September 1, 2024
Previous review

I love Revzilla. Good products, good prices, helpful reviews.

Date of experience: August 22, 2024
Massachusetts
1 review
0 helpful votes
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Always Great
October 14, 2024

I order all my gear from Revzilla. The product videos plus excellent customer service makes it a no brainer. I've had to send products back a couple times and they make it very easy and are ready to recommend a different product.

Date of experience: October 4, 2024
Texas
1 review
0 helpful votes
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Always reliable
October 14, 2024

Shipping is fast. Products are quality. Price is reasonable. Website is easy to navigate.

Date of experience: October 4, 2024
Arizona
1 review
0 helpful votes
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Honda gas tank
October 14, 2024

Awesome website fast shipping great product first perfectly

Date of experience: October 3, 2024