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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,184
quality
11,971
This company responds to reviews on average within 4 days

Instant Feedback

139,234 reviews

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Ohio
1 review
0 helpful votes
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Right match for my Triumph Speed 400
November 16, 2024

I couldn't find the stock wheel event at the Triumph distributor or the actual wheel manufacturer's official distributors. So this was the only solution and the price is fair.

Date of experience: November 6, 2024
Philippines
1 review
0 helpful votes
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Smooth Transaction. Satisfied Shopper.
November 16, 2024

Did not want to have my loyalty points to expire and not be used. Was able to redeem and get what I wanted. Very happy with the experience.

Date of experience: November 6, 2024
New Jersey
1 review
0 helpful votes
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Oxford Heated Grips
November 16, 2024

Easy online ordering. Order arrived quickly. Packaging was good.

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Excellent service
November 16, 2024

Always Great Service. Always the best price too! The best in the business!

Date of experience: November 27, 2024
California
1 review
0 helpful votes
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Great Experience!
November 15, 2024

Excellent selection and easy to navigate website! My items were shipped quickly and received in perfect condition. I'm very satisfied and will be ordering more products from Revzilla!

Date of experience: November 5, 2024
Georgia
2 reviews
0 helpful votes
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As described. Quick delivery time
November 15, 2024

Easy to locate my part for my year, make, model. Easy to order. Arrived as described and was timely.

Date of experience: November 5, 2024
Pennsylvania
1 review
0 helpful votes
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Revzilla
November 15, 2024

Revzilla is the $#*!. Nothing else needs said, grabbing a new helmet for the next riding season is in the works

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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Arrived late
November 15, 2024

Package was suppose to arrive on a Tues. Then was shipped via usps and was suppose to arrive the following Thursday never came. Called and canceled my order and never received my refund. Then somehow shows up Saturday after I canceled. I missed thunder beach in panama city beach fl that weekend because of it. I needed that part for my bike to ride.

Date of experience: November 5, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Costa Rica
1 review
0 helpful votes
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Easy as usual
November 15, 2024

Quick delivery. Nice and easy purchase process. Im happy with the experience.

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
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Will be using revzilla in the future
November 15, 2024

Shipping was FAST. 5 days from the order being placed and it was at my door. Everything is as described. There were also some coupons and promo codes for other companies that came with my order, which was an awesome bonus! Overall, a great shopping experience

Date of experience: November 5, 2024
Virginia
1 review
0 helpful votes
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Quick and Safe Delivery
November 15, 2024

Packages were safely packaged and arrived fast, even before marked delivery date. Everything fit as advertised and had nothing bad to note, all I could ask for.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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It's easy to order through Revzilla.
November 15, 2024

Everyone at Revzilla knows their products. They are professionals who give the best advice.

Date of experience: November 5, 2024
Ohio
1 review
0 helpful votes
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Fast correct service.
November 15, 2024

I had questions about my product after receiving it, so I called and received an answer immediately! Shipping is always quick, and customer service is super.

Date of experience: November 5, 2024
Washington
1 review
0 helpful votes
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Motorcycle stuff at my door!
November 15, 2024

I ordered stuff. Communication was good. The stuff came and most of it was great. Had to send a couple items back because they won't work for my needs but that was okay so far.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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Always a win.
November 15, 2024

I've purchased many products from RevZilla over the years. Always easy to work with and great selection.

Returns are simple and the credits/new products sent out promptly. Will continue to be my go to online motorcycle shop.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Scorpion Helmet
November 15, 2024

Second Helmet ordered through Revzilla. Always priced well with quick shipping!

Date of experience: November 5, 2024
Minnesota
1 review
0 helpful votes
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Amazing
November 15, 2024

Supper fast delivery great easy to use website ordered my Harley tires they were way cheaper and better than i expected
Would highly recommend buying from RevZilla you won't be disappointed

Date of experience: November 5, 2024
Massachusetts
1 review
0 helpful votes
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In stock shipping delays
November 15, 2024

When I ordered these parts every product page said "in stock, ships in 24 hours" but revzilla started by only sending me 2 of the 12 total pieces I ordered, then held off shipping the rest for about a week+.

I'm fine waiting for items if I'm told up front that it will take some time to ship, but when the product page showed "in stock" both when I purchased the items AND for the entire week after it makes me think my order was missed somewhere. I reached out to support to ask about this and wasn't given any new info, I was asked to wait and see.

Fortunately, after I contacted support the rest of my order shipped, which does bolster my feeling that my order was missed somewhere and rediscovered after I reached out. I can't say that is exactly what happened but it wasn't a great experience overall.

Date of experience: November 5, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

South Carolina
2 reviews
0 helpful votes
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Raised my handlebars and did not reduce vibration.
November 15, 2024
Updated review

I can only speak for my 2024 Beta Xtrainer 300 which is 7/8 of the size of a full size motorcycle. These "OEM" clamps are actually 6 mm higher than my OEM handlebar clamps. Additionally, they have plastic inserts on the bottom of the clamps. These inserts do not add any additional height UNTIL you begin tightening the clamp bolts. When you tighten the clamp bolts, the plastic inserts get squeezed and lift the handlebars up off of the metal an additional 3 mm so that the bottom of the handlebars are no longer touching any metal, just plastic. While this is a clever design attempt to further reduce vibration, you will have a 3 mm rise. So my total handlebar rise was 9 mm. Even though I wasn't thrilled with the handlebar rise, I decided to try them out anyway hoping for reduced vibration. The Xtrainer 2 stroke vibrates very much and I did not notice any reduced vibration at all. I only rode 1st, 2nd, and 3rd gears around a small motocross track so I cannot say if they work better at higher speeds or in higher gears. At low speeds, I did not feel any difference. I had the standard yellow elastomers. If you are going to try these, I would go to the green (softer) elastomers right away. I would not bother with the yellow ones.

Date of experience: November 5, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


When I select next day air, is there a time of day...
November 3, 2024
Previous review

When I select next day air, is there a time of day that I need to have my order in by?

Date of experience: October 24, 2024
Oklahoma
1 review
0 helpful votes
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Fast, prompt service.
November 15, 2024

You can count on Revzilla to have the products you need and get them to you in a timely fashion.

Date of experience: November 5, 2024