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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,160
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,257 reviews

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Connecticut
1 review
0 helpful votes
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Just perfect
January 13, 2025

Must wait on receipt of my order before commenting.

Ok, got my order on time and it was everything I had hoped it would be. Thank you RevZ!
I will be back for more.

Date of experience: January 14, 2025
Wisconsin
1 review
0 helpful votes
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Always good experiences.
January 13, 2025
Updated review

This was just a gift card purchase and my last purchase was a helmet and intercom system. Orders come out quick and if any issues, returns are a breeze.

Date of experience: December 23, 2024

Great job as always
August 18, 2024
Previous review

Great job as always.

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Ordered brake,clutch levers after having a bad product experience through a different supplier where the product didn't perform as described and fitment issues with tedious return options that make you just keep the junk. Also bad fitting and performance dual throttle grips. Through revzilla I ordered same items brake clutch levers and grips and they fit perfectly, performed perfectly and had how to install guide to do yourself. Was very pleased and threw that other junk as scrap in the garage.

Date of experience: January 3, 2025
California
1 review
0 helpful votes
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My first purchase. Great website, easy to navigate, easy check out.

Date of experience: January 16, 2025
California
1 review
0 helpful votes
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Getting my first motorcycle gear
January 13, 2025
Updated review

I had plenty of selection available to find gear in my price range and size. Customer service helped me whenever I was stuck and needed help. When I finally ordered my gear, the helmet and pants were small and they made it very easy to return them and order a new helmet and pant in my size. Overall great experience and they gave the best prices around.

Date of experience: December 24, 2024

Very good selection, at very good prices
December 30, 2024
Previous review

Very good selection, at very good prices

Date of experience: December 19, 2024
Florida
1 review
0 helpful votes
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Revzilla is the best!
January 12, 2025
Updated review

RevZilla is my go-to for motorcycle parts and accessories! I had a product show up missing pieces, they sent me out a new one immediately with a return label I received my item a few days later! I am very happy!

Date of experience: January 28, 2025

Very easy to find what I need in your website thank...
December 13, 2024
Previous review

Very easy to find what I need in your website thank you!

Date of experience: December 2, 2024
Maryland
1 review
0 helpful votes
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Products were exact fit and were sent to house in a timely manner. Highly recommend using revzilla for all your sportbike needs as i have a 600 and 750 i get parts for. Thanks revzilla you guys rock

Date of experience: January 2, 2025

Always on time delivery and great products for sale
January 3, 2025
Previous review

Always on time delivery and great products for sale.

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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Revzilla Family
January 12, 2025

It is always easy to shop at the Revzilla family of stores. They have a great selection, fast shipping, and great follow-through after the sale.

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Absolutely Awesome
January 12, 2025

I was pleasantly shocked and surprised when Rev allowed me to add my military discount ON TOP of the holiday discount. That was when I knew I'd be coming back for life. Also, I chose the cheapest shipping option less than a few days Christmas, not expecting it anytime soon, and it came the day after Christmas. Couldn't be happier.

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Great Experience
January 12, 2025

The purchase process was quick and easy. The product arrived in good condition.

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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Revzilla's customer service is unparalleled! Thank you! They helped me understand that I need to shop for a helmet that fits my head shape and size using their charts and measuring techniques.
The return was 100% hassle free.

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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Wonderfully wonderfuk
January 12, 2025
Updated review

Been hemming and hawing about my items, bit the bullet and finally bought them. Couldn't be more happier!

Date of experience: January 16, 2025

Fun and more fun
September 29, 2024
Previous review

Fun and more fun

Date of experience: September 19, 2024
Georgia
2 reviews
0 helpful votes
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Always a good experience at the Z
January 12, 2025
Updated review

Ordered the Arai helmet. Arrived on time, as expected, and in new-in-box condition. I prefer to order helmets online as mine are the first germs to get inside.

Date of experience: January 1, 2025

Revzilla is my go-to for motorcycle gear
March 25, 2024
Previous review

Revzilla is my go-to for motorcycle gear.
The one 'gotcha' is the shipping. Anything other than a week out is very expensive.
On the upside, I know I can count on Revzilla to provide the best gear available and to stand behind it in the rare instance of a problem.

Date of experience: March 15, 2024
New York
1 review
0 helpful votes
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Another happy order
January 11, 2025

As always, great products, great service, user friendly website and fast delivery

Date of experience: January 1, 2025
Florida
1 review
0 helpful votes
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Hard to store.It works well but too big and bulky. Hard to store.

Date of experience: January 1, 2025
North Carolina
1 review
0 helpful votes
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Broke a bolt
January 11, 2025

Got the product i orders instead it with instructions given filter did not line up correctly with bracket and bolt shaped off only 3 turns in. Outher 2 bolts went in fine and straight. I just wish there was a installation video to watch but instructions did just fine.

Date of experience: January 15, 2025
Missouri
1 review
0 helpful votes
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Return
January 11, 2025

Ordered visors not helmets and it was a Christmas gift so I was pretty dissatisfied

Date of experience: December 31, 2024
Arizona
1 review
0 helpful votes
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Klim Outerwear
January 11, 2025

Person on the phone was very knowledgeable, so far Klim seems to be a great product, hoping to try it out in the near future.

Date of experience: December 31, 2024
North Carolina
1 review
0 helpful votes
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Moto parts
January 10, 2025
Updated review

Everything was great. I did not realize that everyone of them was getting shipped from a different warehouse. They came in when they on the dates said they would.

Date of experience: December 31, 2024

Good and easy
December 27, 2024
Previous review

Good and easy

Date of experience: December 17, 2024
Hawaii
1 review
0 helpful votes
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Jan order
January 10, 2025
Updated review

Great site, I had a small issue with my order it was fixed before it ever came to my attention and I was notified immediately.

Date of experience: January 14, 2025

Lots of gear and accessories, easy to navigate and...
May 7, 2024
Previous review

Lots of gear and accessories, easy to navigate and use and best of all military friendly

Date of experience: April 26, 2024