Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,146
quality
12,003
This company responds to reviews on average within 4 days

Instant Feedback

137,564 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Poor Delivery Service
January 19, 2025

Purchase process was flawless as usual. The shipping not so much. My order was unfortunately held up for some unknown reason for an extra week. Reliance on USPS instead of FedEx or UPS is often fraught with difficulties from time to time.

Date of experience: January 23, 2025
California
1 review
0 helpful votes
Follow Gavin C.
Unfollow Gavin C.
Share Review
Report Review

Saw the Nelson-Rigg Hurricane Adventure Tail Bag recommended on a rider's site. Went to Revzilla, ordered it, and it arrived, I think, like, three days later. The product arrived in perfect shape, went on the bike very easily, and is everything I expected. Very useful, and better than the tank bag it replaces since it's not in your face. However, I think I'll still get a small tank bag for stuff you wanna have access to without getting off the bike.

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
Follow Scott N.
Unfollow Scott N.
Share Review
Report Review

Perfect
January 19, 2025

Easy shopping experience and very happy with the coupon code. The helmet is perfect and was shipped incredibly fast!

Date of experience: January 8, 2025
Pennsylvania
1 review
0 helpful votes
Follow Jeffrey D.
Unfollow Jeffrey D.
Share Review
Report Review

Tire Purchase
January 19, 2025
Updated review

The tire (Michelin Road 6 GT) in the size I required was in stock (as usual) and shipped immediately. I am now ready to install my tire in the riding off-season here in Western PA to be ready for the riding season.in March.
The price of tires at Revzilla is always competitive and the shipping is alwyas immediate. I have always purchased my tres through Revzilla.

Date of experience: January 8, 2025

Fox Ranger Gore-Tex Jacket
October 13, 2024
Previous review

Relative to sizing the video covering the jacket on the Revzilla web site was very helpful. The jacket I ordered and received turned out to be exactly as advertised. Help with the Gore-Tex content of the jacket - specifically the sleeves - was provided via Chat! Thanks!

Date of experience: October 3, 2024
North Carolina
1 review
0 helpful votes
Follow Marisa M.
Unfollow Marisa M.
Share Review
Report Review

Great service
January 18, 2025

Everything I have ordered has shipped quickly and the phone conversation with customer service was very helpful. Very pleased with everything

Date of experience: January 8, 2025
Washington
2 reviews
0 helpful votes
Follow Cody X.
Unfollow Cody X.
Share Review
Report Review

Awesome online shop!
January 18, 2025

Love shopping with RevZilla because they have a huge variety of parts and gear! Their shipping times are quick and reliable! I also love having the RPM account. Such a sweet deal when you're ordering parts and gear consistently!

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
Follow Will Y.
Unfollow Will Y.
Share Review
Report Review

Quick delivery. Great packaging.
January 18, 2025
Updated review

My Hogtunes amp and speakers showed up in one day. Packaging by Revilla was key. Fed ex thrown my package onto my steps damaging the box, but not the contents.

Date of experience: January 23, 2025

Always in stock
August 8, 2024
Previous review

Always in stock. Free shipping. Affirm option.

Date of experience: July 29, 2024
Massachusetts
1 review
0 helpful votes
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

Easy to order parts.
January 18, 2025

It was easy to find the part I needed and it was shipped quickly.

Date of experience: January 8, 2025
New Mexico
1 review
0 helpful votes
Follow Antonio G.
Unfollow Antonio G.
Share Review
Report Review

Excelente
January 18, 2025

Muy buen producto seguiré comprando más experiencia con ellos

Date of experience: January 7, 2025
Colorado
1 review
0 helpful votes
Follow Troy H.
Unfollow Troy H.
Share Review
Report Review

Quality products and quick delivery! Very satisfied overall!

Date of experience: January 7, 2025
California
1 review
0 helpful votes
Follow Frances A.
Unfollow Frances A.
Share Review
Report Review

Great experience overall
January 18, 2025

A great selection of products and some of the best shipping times I've ever experienced.

Date of experience: January 17, 2025
Massachusetts
1 review
0 helpful votes
Follow Brian O.
Unfollow Brian O.
Share Review
Report Review

Bough a new helmet for my nephew. The adult small was too small. Easily returned it for the medium. Great product at an amazing price.

Date of experience: December 16, 2024
Texas
1 review
0 helpful votes
Follow Julio H.
Unfollow Julio H.
Share Review
Report Review

Great experience
January 18, 2025

I received my package well packed and nothing wrong or broken. Only complaint I have is where the stickers were.

Date of experience: January 7, 2025
Illinois
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

Risers
January 17, 2025

The risers fit perfect. They raised my arms and provided a comfortable height. It also allowed me to straighten my back.

Date of experience: January 6, 2025
Illinois
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Not Necessarily Revzilla's Fault
January 17, 2025

Sometimes returns sometimes cost more than the product. I ordered the wrong splined adapter for my floorboards and it's not worth my time/money to return them. This is poor customer service in my opinion now that everyone is used to amazon returns being free. Strengthen your partnerships with Cycle Gear or J&P Cycle and allow free returns in store!

Date of experience: January 6, 2025
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

South Carolina
1 review
0 helpful votes
Follow Lori D.
Unfollow Lori D.
Share Review
Report Review

Easy. Helpful reviews that make choosing easier and fast last minute shipping for Christmas.

Date of experience: January 6, 2025
Virginia
1 review
0 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

Just what I needed!
January 17, 2025

Shopping with Revzilla is always a simple process. I get fast delivery and customer support should I need it. Great company!

Date of experience: January 23, 2025
California
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Ordered some wild & crazy handgrips
January 17, 2025

Got on the website, ordered the wildest, craziest handgrips this side of the Mississippi. Shoooot, once they were on my bike, I was bonded body and soul to my v-strom. Hecking crazy I tell ya! I'd do it again if I could, dang it!

Date of experience: January 5, 2025
Arizona
1 review
0 helpful votes
Follow Christopher D.
Unfollow Christopher D.
Share Review
Report Review

Favorite Site By Far
January 17, 2025

Revzilla has to be one of my favorite sites because of the filter to find what I need (and sometimes what I don't need) but also because of their review videos and install videos that come in really handy.

Date of experience: January 5, 2025
California
1 review
0 helpful votes
Follow Larry E.
Unfollow Larry E.
Share Review
Report Review

Nice fit!
January 17, 2025
Updated review

I order a hjc raph 91 modular helmet,I order in a large it came and was very tight,I spoke with a Micah in customer support on a Sunday morning told me how to return the helmet letf it with FedEx. Went home and order my new helmet in a XL,GREAT FIT ALSO RECEIVED MY H 37 face shield. Looks sharp, bad $#*! helmet.

Date of experience: January 4, 2025

Where's my stuff!
January 12, 2025
Previous review

Where's my stuff!

Date of experience: January 2, 2025