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RevZillaReviews 17,108

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,091
quality
12,069
This company responds to reviews on average within 3 days

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134,259 reviews

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Texas
1 review
0 helpful votes
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Stock clamps and handlebars
November 8, 2025

Got in a bit of an accident leaving the handlebar bent on the right side. Great fitting, looks great, not the EXACT same as the stock triple clamp though. Most affordable oem option found. Reasonable shipping time. Now back on the road, thanks revzilla.

Date of experience: October 29, 2025
Georgia
1 review
0 helpful votes
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I ordered a second helmet kit for my Packtalk Bold amd a new Shoei helmet. The helmet I ordered was too small which was my fault. Unfortunately, they don't do exchanges but they did let me return the helmet for a full refund no questions asked. I ordered the new helmet with 2 day shipping. It took a full day to process and it was delivered in 2 days so 3 days total.

Date of experience: October 28, 2025
South Carolina
1 review
0 helpful votes
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Excellent customer service!
November 8, 2025
Updated review

Revzilla is my go-to for everything moto related. Tons of options, great prices, and they give to the moto community with Common Tread. On top of that, they have a price match guarantee. I found a jacket and pants on another site for less, and they matched it no problem. These guys are top notch!

Date of experience: October 17, 2025

Great customer service
October 29, 2025
Previous review

Great customer service

Date of experience: October 19, 2025
Wisconsin
1 review
0 helpful votes
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Shipping Mistake and More
November 7, 2025

Ordered the Helite Turtle 2 vest in black large. Received a hy viz vest in large. Clear plastic bag over the very visible vest sent to me was labeled black large. The vest sent did not have any hangtags attached or in the box. I feel that a $729 product should have a user manual with a warranty tag. Shipping is always quick, and the return was easy. Revzilla extended a $25 credit for the mistake.

Date of experience: October 18, 2025
Kimberly E. RevZilla Rep
4 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Oregon
1 review
0 helpful votes
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The shipping was prompting fast and the tracking order number was all is available for me to find out where my merchandise was as it was on its way to my house

Date of experience: October 28, 2025
Arizona
2 reviews
0 helpful votes
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Yuasa Battery
November 7, 2025
Updated review

Price seemed a little high for this battery so I gave them a call. They price matched what I would have spent on Amazon. I would rather give my business to Revzilla. Their customer service is always the best.

Date of experience: October 28, 2025

Gloves and Motion Pro too
May 4, 2025
Previous review

Best prices and service. I was kept up to date on the delivery.

Date of experience: April 24, 2025
Arizona
1 review
0 helpful votes
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Shipping was good.
November 7, 2025
Updated review

So far everything is good. I have not install any of the parts to know if they work. I am still in the process cleaning my gas tank. :(( (

Date of experience: October 28, 2025

Easy as eating apple pie
October 26, 2025
Previous review

Easy as eating apple pie

Date of experience: October 16, 2025
Arkansas
1 review
0 helpful votes
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My go to shop
November 7, 2025
Updated review

Super easy, its a little frustrating being forced to choose a specific size of an item when adding to a wishlist, there were several products I had to go back and re-add because I didn't realize they didn't make it due to this. Sometimes the filter by bike feature doesn't work as intended and I get fed all things that fit vs items in a specific category I'm interested in. Otherwise pretty standard UX and nothing too out of the ordinary

Date of experience: October 28, 2025

Easy to find what i need, good selection of stock
October 27, 2025
Previous review

Easy to find what i need, good selection of stock.

Date of experience: October 17, 2025
Washington
1 review
0 helpful votes
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Excellent product.
November 7, 2025
Updated review

It was an easy purchase, good discription and pic of stand on your site. Different size plugs for different bike axels was what i wanted.

Date of experience: October 28, 2025

Quick and easy, thanks
October 26, 2025
Previous review

Quick and easy, thanks

Date of experience: October 16, 2025
Tennessee
1 review
0 helpful votes
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Purchased a terrific new Arai helmet
November 7, 2025
Updated review

Great description of the helmet and size, color options. I am keeping the helmet because it fits great and is exactly what I wanted. Shipped quickly too.

Date of experience: October 28, 2025

Great website
October 23, 2025
Previous review

Great website. Helpful information and tech specs.

Date of experience: October 12, 2025
Oklahoma
1 review
0 helpful votes
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A+ very professional
November 7, 2025

Order was perfect. Ordered it Monday, shipping info recieved Tuesday. Updates on wed and delivered Thursday. Well packaged and in new condition. This sets the bar.

Date of experience: October 28, 2025
California
1 review
0 helpful votes
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Despite the delayed shipping of my item, all of the interactions with customer service via the chat on Revzilla website was super helpful. The attention to my issue was very helpful and even got credited for the delay. When I reached out a second time they offered to expedite deliver another item but since my original purchase arrived, they second item was canceled which I don't mind. Anyways, I appreciate all the customer support I received. The team was responsive to my issues and offered compensation right away.

Date of experience: October 28, 2025
Brazil
1 review
0 helpful votes
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Disappointed
November 7, 2025

My order iarrived on time. But when I used it for the first time my Revitt Jacket I found avery personal items in the pockets, like lipstick and scarf. So I ordered a brand new jacket and received an used one.
Really a bad experience which a just realized when I was back to my home country. Too late!

Date of experience: October 28, 2025
Kimberly E. RevZilla Rep
4 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Montana
1 review
0 helpful votes
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Exactly as 'Give your review a title' says. I inquired through the Customer Service CHAT portal to explain why all their NOLAN helmets were on closeout. I received the answer from that department "The company may have changed contracts, or maybe its just old stock that is being priced to move, they do not tell the customer service level agents that kind of information unfortunately. But I'd certainly jump at the deal if I were going to get a Nolan, those are hard to beat!
Okay, let us know if we can ever help! Thank you for contacting us. Have a great day!" I CANNOT base a purchase decision for safety gear on "... may have..." or "... maybe its just...", or "... they don't tell us..." information! It's a disservice to you clients and frankly a disservice to those people you put in a Customer Service position to represent your company.

Date of experience: October 28, 2025
Kimberly E. RevZilla Rep
4 months ago

There are numerous reasons why items are on close out. It will never be because the item is not safe to use. Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Missouri
1 review
0 helpful votes
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My GO TO supplier
November 7, 2025

I've owned and ridden motorcycles for many years. The experience I gained during this time has kept me safer in traffic and using RevZilla as my parts provider has contributed to keeping my bike running smooth and dependable when I'm ready to ride. My most recent purchase was motor oil for my Honda Gold Wing Trike. The oil arrived at my residence within 2 business days after ordering. Excellent service.

Date of experience: October 28, 2025
Illinois
1 review
0 helpful votes
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Ordered All Ballz front axle bearings for a 2018 YZF250. Got rear bearings in a front bearing package. No biggie, I'm sure Revzilla would have made it right, but we just decided to keep them and I ordered Factory oEM front bearings thru a different vendor. It's all good.

Date of experience: October 27, 2025
Arizona
1 review
0 helpful votes
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Easy to find the item I wanted to gift to my grandson. Helpful sizing chart and very fair pricing. The rapid shipping was the icing on the cake. Plenty of notices to let me know exactly when the riding pants would arrive. I'll be back ;) V

Date of experience: October 27, 2025
Pennsylvania
1 review
0 helpful votes
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Great service and problem solvers
November 6, 2025

I've ordered quite a bit this year, both riding gear and bike parts. In that time, mistakes were made, usually on my part but on one occasion I had an item damaged in transit. Returns were pretty pain free and refunds were quick. The damage item was immediately replaced for free and the extra parts that came with it that I didn't need were returned and I even got revzilla cash for not retaining them. It's been a very positive experience all around this year.

Date of experience: October 27, 2025
Pennsylvania
1 review
0 helpful votes
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Quality service and great deals!
November 6, 2025

Went in to get helmet padding because mine is mush. Had to order that gear which i recieved by mail today, but ended up buying a dinese jacket at a price less than expected!

Date of experience: October 16, 2025
Virginia
1 review
0 helpful votes
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Always effortless and quick!
November 6, 2025

I joined the RPM program at RevZilla and the faster shipping has alone paid for the cost. Never had any issues with their customer service or shipping!

Date of experience: October 27, 2025