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RevZillaReviews 17,126

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,095
quality
12,067
This company responds to reviews on average within 3 days

Instant Feedback

134,461 reviews

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California
1 review
0 helpful votes
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Good online shopping experience
February 1, 2025
Updated review

Finding item was quick and easy, found an open-box one, and ordering and paying went smooth as well. So far so good.

Date of experience: February 2, 2025

Quick and easy, and l love the free shipping
January 29, 2024
Previous review

Quick and easy, and l love the free shipping

Date of experience: January 28, 2024
California
2 reviews
0 helpful votes
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Fast and Accurate
February 1, 2025

Great online transaction. Easy to find what I wanted off of the parts microfiche.

Date of experience: February 1, 2025
Washington
1 review
0 helpful votes
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Shipping
February 1, 2025

Shipping was very quick after the ordering it only took 7 days

Date of experience: January 21, 2025
Idaho
1 review
0 helpful votes
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2 point handgaurds
February 1, 2025
Updated review

The best thing about the purchase process was entering my specific bike and getting a list of accessories that would fit it. After that I could compare and choose based on price, color, application, etc

Date of experience: January 15, 2025

Easy to navigate
April 8, 2024
Previous review

Easy to navigate

Date of experience: March 29, 2024
Georgia
2 reviews
0 helpful votes
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Very helpful
January 31, 2025
Updated review

I ordered adjustable pushrods and the lifters for my bike. I had the new lifters installed, then realized I had the wrong pushrods. When I called Monday morning to see about ordering the correct ones, I couldn't have been more happy with the assistance I received. Lisa was very happy to help. Had me taken of very quickly and cheerfully. Later I realized the seals were not in the new order, called back and Calie? Helped with the same enthusiasm.
Very happy. Bike is running again!

Date of experience: January 11, 2025

I had to make a return today on something I ordered...
January 24, 2025
Previous review

I had to make a return today on something I ordered incorrectly. I could not be more pleased with Revzilla's team help so far

Date of experience: January 13, 2025
New York
1 review
0 helpful votes
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Checkout
January 31, 2025

There were two boxes that I omitted. So when it came the final transaction. My order would not complete. After trying to complete my order serveal times. I discovered if the boxes were checked my transaction would complete. I do not agree but the item was needed. Meanwhile my bank blocked my card. The order went through with the amount of purchase was $0.00. Which the bank consider a red flag.

Date of experience: January 21, 2025
California
1 review
0 helpful votes
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Arai on sale!
January 31, 2025

Switching to an Arai helmet years ago was a game changer for me and my oblong head! The only downside was the price, so when RevZilla texted me about the extremely rare Arai sale, I got a brand new Signet-X right away. Great price, great delivery, great helmet!

Date of experience: January 12, 2025
Oregon
2 reviews
0 helpful votes
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Always top notch service
January 31, 2025

I love how revzilla always keeps you up to date on what's going on with your order. One of the few companies that I never have to email first in order to figure out if my order is delayed or arriving early or if there was any issues. This for me is the main reason I keep coming back. Nice to see customer service isn't dead. Thanks again!

Date of experience: January 21, 2025
GB
1 review
0 helpful votes
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Grateful
January 31, 2025

Awesome webpage. I would like to recommend to everyone who is looking for something to his motorcycle

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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Riding boots
January 31, 2025

My 11 yr old grandson loves them! He rides with them on everyday, perfect fit!

Date of experience: January 21, 2025
California
1 review
0 helpful votes
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Swing and a miss
January 31, 2025
Updated review

Pretty scary! I hoped I would get the right one but it's half a size too big. Man why are shoe sizes so finicky! I'll try to use the paper inside the shoes. Boy you guys have dirty minds! Ha! Ha!

Date of experience: February 1, 2025

Kind of tight jacket
December 9, 2024
Previous review

You think because it is 2024 there won't be any mistakes and I knew what I was doing. I called and spoke to a lady who helped me get a beautiful jacket. Man they saved my bacon! Great job ladies!

Date of experience: November 29, 2024
Colombia
1 review
0 helpful votes
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I've purchased several items from Revzilla over the years and have never been disappointed with the quality of the products or service. Shipping is fast and reliable as well.

Date of experience: January 20, 2025
Colombia
1 review
0 helpful votes
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Revzilla is an easy place to search and buy items for my bike and for me. The website has a lot of choices and filters to make the buying experience easier. I'm always surprised with the low prices and the promotions. It will be always nice to buy from Revzilla.

Revzilla es un lugar simple y sencillo para buscar y comprar items para mí y mi motocicleta. La página web tiene muchas opciones y filtros para hacer más sencilla la experiencia de compra. ¡Siempre me sorprendo de los bajos precios y de las promociones! ¡Siempre será maravilloso comprar en Revzilla!

Date of experience: February 3, 2025
Vermont
1 review
0 helpful votes
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Ordered gear that didn't fit
January 31, 2025

Revzilla made it super easy to return. Always a positive shopping experience at this site. Keep up the good work.

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
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Awesome Company
January 31, 2025

Always have great service and fair prices from Revzilla. Great experience every time.

Date of experience: January 20, 2025
New York
1 review
0 helpful votes
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Past customer...back again.
January 31, 2025

Pads packaged well, quick shipment. No issues, maybe a quantity discount would be nice.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Manufacturing defect?
January 31, 2025

I certainly hope it's a problem only with the pair I bought. The left knee protector is about 2 inches lower than the right and falls below the height of my left knee cap. And before you jump one here, I know how to adjust the height of the knee protectors in these jeans between their high and low setting and can confirm that both are at the same setting. I think the issue is with the mesh liner itself not being sewn into the jeans correctly. I will be returning these since my pair will provide me with substandard protection if I fall.

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2025
Kimberly E. RevZilla Rep
over a year old

Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] and we will be glad to assist in getting your issue resolved.

Massachusetts
1 review
0 helpful votes
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Awesome show!
January 31, 2025

It was good and i got what i wanted product arrived in a timely manner

Date of experience: January 20, 2025
Oklahoma
1 review
0 helpful votes
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Crack
January 31, 2025

There is a crack at one of the mounting holes. It should be a defect free part. Not one that has a crack in it.

Date of experience: January 20, 2025
Arizona
1 review
0 helpful votes
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Great as Always
January 31, 2025
Updated review

Been a customer for years - always satisfied with product selection, pricing, customer service
Thanks

Date of experience: January 20, 2025

Go to first
December 9, 2024
Previous review

Always get a great desk, customer service, fast shipping. Never have had issues with returns on helmets I've tried - very competitive pricing

Date of experience: November 29, 2024