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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,602 reviews

We monitor reviews for authenticity

Kentucky
3 reviews
0 helpful votes
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Never a problem
March 12, 2025

I've never had any problems with an order.
Shipping speeds and pricing are competitive. Almost always has the parts that I am looking for. I do always check other sites for specific items and still very often order them from Revilla.

Date of experience: March 15, 2025
Colorado
1 review
0 helpful votes
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Yes it's easy to use site. The tire was a little older inventory than I hoped for manufactured in 2022 however it's replacing a 22 year old tire. Other than that nit picked issue everything was great.

Date of experience: March 13, 2025
District of Columbia
1 review
0 helpful votes
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Ok
March 12, 2025

Well done!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,!

Date of experience: March 2, 2025
Japan
1 review
0 helpful votes
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Quick delivery
March 12, 2025

Shipped the helmet overseas and got it in two weeks! It fits great!

Date of experience: March 2, 2025
Egypt
1 review
0 helpful votes
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Boot size incorrect
March 12, 2025

Hi. I ordered the Leatt 5.5 boots. The videos on your site stated that the fitting is to the correct size. My size is 10 on all my previous boots. But the Leatt came very very tight, I would need at least an 11.
So I returned the boots.

Date of experience: March 2, 2025
South Carolina
2 reviews
0 helpful votes
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Revzilla is my GoTo place to shop
March 12, 2025
Updated review

Great selection, great advice, great service, quick delivery

Date of experience: February 15, 2025

Quick and easy
November 17, 2024
Previous review

Quick and easy. Found what I needed and free ahipping

Date of experience: November 7, 2024
South Dakota
1 review
0 helpful votes
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Great options and pricing
March 12, 2025

Good site that has great breakdowns of items and competitive pricing.

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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Quick
March 12, 2025

Bought a pair of riding pants using their guide for waist. They were way too big! No matter how much I adjusted the velcro I just couldn't tighten them up. The return was very easy. Ordered another pair of pants 2 sizes smaller. Had them in 2 days and they received the return a couple days later and refunded the pants minus the 19 dollars to ship them back. All in all a very good experience. They did a great job.

Date of experience: February 23, 2025
Wisconsin
1 review
0 helpful votes
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Had what I needed
March 12, 2025
Updated review

Quick and easy products were in stock, shipping was very fast.

Date of experience: March 13, 2025

Adjustable passenger pegs for the 2024 tri-glide
November 15, 2024
Previous review

Easy to use quick response to my question thanks. Won't know if they fit till the dealership puts them on.

Date of experience: November 5, 2024
Nevada
1 review
0 helpful votes
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Good experience with Revzilla Rep
March 11, 2025
Updated review

Long story short, I screwed up my original order (wrong shipping address), so called Revzilla and the rep cancelled for me so I could correctly reorder. Also, my Zilla cash went away so he researched it and made sure I could use it on my purchase. I've bought a lot of gear through Revzilla and will continue.

Date of experience: February 25, 2025

Had an issue with my shipping address
February 28, 2025
Previous review

Had an issue with my shipping address. Called customer service and they quickly took care of it. Great job!

Date of experience: February 18, 2025
Nebraska
1 review
0 helpful votes
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Great customer service.
March 11, 2025

I had a question about my order, so I called. The representative who answered the phone was helpful, polite, and respectful.

Date of experience: March 1, 2025
Wisconsin
2 reviews
0 helpful votes
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Great Jacket purchase
March 11, 2025

Lots to choose from, thanks to enormous selection making me able to find what I needed and for safety reasons.

Date of experience: March 16, 2025
North Carolina
1 review
0 helpful votes
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Quick and easy
March 11, 2025

Quick and easy. Got genuine part for Kawasaki and it installed and works as expected.

Date of experience: March 15, 2025
Kentucky
1 review
0 helpful votes
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They fit.
March 11, 2025

Easy, convenient, and had a sizing chart for the elbow pads, it hope it's accurate, we'll see. Also, glad to find out that shipping is free!

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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Price match guarantee
March 11, 2025
Updated review

My order was processed and in the mail very fast. They matched the price of the competitor and I've always had a great positive experience using RevZilla.

Date of experience: February 18, 2025

After going to multiple different websites, all the prices are the same. As well as the stock. They claim to use the same warehouses as the other sites. At least you can receive points to use for future purchases, or maybe a coupon.

Date of experience: March 16, 2024
Georgia
1 review
0 helpful votes
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Ls2 spitfire
March 11, 2025

A little bit delay on shipping, but the helmet is really amazing🥰

Date of experience: February 28, 2025
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

North Carolina
1 review
0 helpful votes
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Easy to source what I needed
March 11, 2025

Nice to be able to buy what i want and not get way-layed by a goofy website experience...Straight to what I need, then I had time to figure out what else I wanted.

Date of experience: March 16, 2025
Saudi Arabia
1 review
0 helpful votes
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I have never had a worse online shopping experience than with RevZilla. I placed two separate orders, and both were a disaster from start to finish.
1. Billing Issues – For both orders, the amount charged to my credit card was miscalculated. I had to spend time and effort just to get them to acknowledge the issue.
2. Shipping Nightmares – Both orders had shipping issues and were lost in transit. Despite multiple follow-ups, I got nowhere. A month has passed, and I am still dealing with their so-called "customer support" daily, just trying to get a proper resolution.
3. Customer Service is Useless – The support team is slow, unhelpful, and frustrating to deal with. Every day, I have to repeat the same complaints, and yet, nothing gets properly resolved.

At this point, I regret ever ordering from them. If you value your time, money, and sanity, stay away from RevZilla.

Date of experience: February 4, 2025
Kimberly E. RevZilla Rep
over a year old

As this is an international order and involves import fees which we have no control over please respond directly to the email correspondence to address your issue.

Washington
1 review
0 helpful votes
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Great fit!
March 11, 2025

Reading through the reviews was helpful in picking the right size. I am 5'4" and 140lbs and have a hard time finding a nice fitting pair of riding pants but these fit great! I picked up the size 8 and with the stretch, they fit even with an underlayer underneath. Additionally, they look like normal pants, even with the armor pieces in on the knees and hips. Looking forward to riding in these.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Sportster parts
March 11, 2025

Ordered a batter and some new LED turn signals for the front and back. Very easy to install. My past were delivered faster than I anticipated.

Date of experience: March 4, 2025