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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,742 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great descriptions and reviews.
March 21, 2025

I've been very happy with my purchases. Item descriptions, reviews and videos are very helpful. Checking out is ready and shipping is fast.

Date of experience: March 11, 2025
Virginia
1 review
0 helpful votes
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Always amazing
March 21, 2025

It's been 8 years since I last had a motorcycle and had to buy gear. RevZilla always makes it easy to find what I need and the shipping is always insanely quick.

Date of experience: March 11, 2025
Florida
1 review
0 helpful votes
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RevZilla had what I needed
March 21, 2025

I found what I was looking for ordered it, and received it, very satisfied

Date of experience: March 11, 2025
Illinois
1 review
0 helpful votes
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Product met my satisfaction
March 21, 2025
Updated review

Very fast and easy. Productive worked as intended. Not a fan of word counts on reviews.

Date of experience: March 22, 2025

Perfect for where I ride
February 19, 2025
Previous review

Great selection and had my size and color. I really hate writing long reviews.

Date of experience: February 19, 2025
Maryland
1 review
0 helpful votes
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Correct size for me to small
March 21, 2025

I ordered my correct size and it was too small I sent it back for the size up and its a bit too big under the arm pits and I need to have it taken in about 3 inches on both sides.

Date of experience: March 11, 2025
Illinois
1 review
0 helpful votes
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Wrong part
March 21, 2025

Part ordered not compatible despite confirming before ordering by inputting make, model, year

Date of experience: March 11, 2025
Kimberly E. RevZilla Rep
over a year old

We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!

Oregon
1 review
0 helpful votes
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Got a windscreen. Installed it one day when the temperature warmed to anywhere near freezing. Three days later, our six-weeks of Boston winter broke. Got about 75-100 miles on it just tooling around this past few days, including some highway miles in strong winds. IT IS GOOD. No whiplash!

Date of experience: March 11, 2025
Wisconsin
1 review
0 helpful votes
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First timer
March 21, 2025

The box the order came in was ripped open on one end and the corner lightly crushed in. Contents were fine though and works as expected. Bubble wrap was just on the top of contents. With the condition of the shipping box, it might be a good idea for bubble wrap on top and bottom of contents in the box.

Date of experience: March 11, 2025
New York
1 review
0 helpful votes
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Replacement front and rear tires
March 21, 2025
Updated review

Ordered off my wish list and delivery came within a week. Tires were not damaged. The cycle gear was too far to use their mounting and balancing service so took to local shop.

Date of experience: March 25, 2025

Easy to use
May 24, 2024
Previous review

Easy to use

Date of experience: May 14, 2024
GB
1 review
0 helpful votes
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Great service.
March 21, 2025

Great service. Quick and efficient. Would use RevZilla again.

Date of experience: March 23, 2025
Colorado
1 review
0 helpful votes
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Found what I wanted at a fair price. Reviews were quite helpful.

Date of experience: March 23, 2025
Nevada
1 review
0 helpful votes
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Great products and fast shipping!
March 21, 2025
Updated review

Great products and customer service and return policies are always easy and never have any issues with this company.

Date of experience: March 22, 2025

Great products and customer support!
March 2, 2025
Previous review

Great products and customer support!

Date of experience: February 20, 2025
North Carolina
1 review
0 helpful votes
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Good price
March 21, 2025

Price was good. Shipping was delayed but it's too cold to ride no big deal.

Date of experience: March 11, 2025
Texas
1 review
0 helpful votes
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Exactly what I ordered
March 21, 2025
Updated review

Very easy to find everything I was looking for, and reasonably priced as well.

Date of experience: March 11, 2025

Easy to navigate this website, was hoping to get some boots but they didn't have straight white boots that I liked but it's okay other than that everything is pretty out there on the website

Date of experience: December 16, 2024
District of Columbia
1 review
0 helpful votes
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Easy navigation, seamless transaction from beginning to end.

Date of experience: March 11, 2025
Louisiana
1 review
0 helpful votes
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Good job
March 21, 2025

Great diagrams! I will use again for next parts I need to order, etc..

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Timely service but old products.
March 21, 2025

Easy process. Let's see how long it takes to get the tire. Thanks in advance.

When I recieved the tire the date of manufacture was the 47th week of 2019. That's too old!

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Always a great experience
March 21, 2025
Updated review

Excellent parts availability and competitive pricing. Easy to navigate interface and fast shipping.

Date of experience: March 22, 2025

Quick and easy
May 7, 2024
Previous review

Quick and easy

Date of experience: April 23, 2024
Alabama
1 review
0 helpful votes
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I am completely thrilled
March 21, 2025

I am absolutely happy with the gloves I purchased they are very high quality and are a true fit and very comfortable i highly recommend them

Date of experience: March 4, 2025
California
1 review
0 helpful votes
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Smooth Process
March 21, 2025

I've ordered several items from Revzilla. This order was a new battery for my GS 1250. Very easy and smooth process to find what I needed for my specific bike. Great communication from Revzilla and the product is just what I needed. My go-to site for all things I need for riding.

Date of experience: March 10, 2025