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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
12,009
This company responds to reviews on average within 4 days

Instant Feedback

137,410 reviews

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Washington
1 review
0 helpful votes
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Have nice accessories for motorcycles
December 28, 2025
Updated review

Really nice choices of motorcycle accessories... got a backpack last year and other items on a wish list this year. Wide range of items

Date of experience: December 18, 2025

Had what I needed for my cycle rider!
December 16, 2025
Previous review

Had what I needed for my cycle rider!

Date of experience: December 5, 2025
Nevada
2 reviews
0 helpful votes
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Very friendly and knowledgeable
December 28, 2025
Updated review

Received an item that didn't function properly and were very friendly and offered a replacement, refund or credit. Made process simple and not stressful and this situation has become. Thank you.

Date of experience: December 18, 2025

Thank you
December 16, 2025
Previous review

Thank you. Happy Holidays!

Date of experience: December 6, 2025
Texas
1 review
0 helpful votes
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Great website
December 28, 2025
Updated review

Very friendly website almost overwhelmed with all the options and variations.but welcome to see you cater to the trueness of our hobby

Date of experience: December 18, 2025

Price and availability 👍
December 17, 2025
Previous review

Price and availability 👍

Date of experience: December 6, 2025
Virginia
1 review
0 helpful votes
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Super Fast!
December 28, 2025

Ordered a new helmet for my brother-in-law for Christmas. Website was easy to navigate, appreciated the email updates, & the super fast delivery. Helmet arrived in perfect shape. Helmet does run tight so maybe size up.

Date of experience: December 18, 2025
Missouri
1 review
0 helpful votes
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Ordered gift card. It was emailed promptly.
December 28, 2025
Updated review

The gift card was emailed quickly and I can just forward it to the recipient after he opens the card with the printed information. The gift card process is easy and fast!

Date of experience: December 18, 2025

Buying a gift card is an extremely easy process
December 15, 2025
Previous review

Buying a gift card is an extremely easy process.

Date of experience: December 5, 2025
Alabama
1 review
0 helpful votes
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Jacket purchase
December 28, 2025
Updated review

Easy to order and quick to arrive given the holiday season. Between the sizing charts and reviews I picked the size i figured would work (XL) even though I'd normally order a large. 5' 10" about 210 lbs. It was perfect fit. Thanks.

Date of experience: December 18, 2025

All easy and quick
December 16, 2025
Previous review

All easy and quick

Date of experience: December 6, 2025
Texas
1 review
0 helpful votes
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Damaged Item
December 27, 2025

Took the 2013 Harley Tank to my paint shop and they reported that there were 8 dents in the tank. What was a $500 paint job turned out to be a $1000 repair and paint job

Date of experience: December 17, 2025
Kimberly E. RevZilla Rep
3 months ago

I’m really sorry to hear about this experience—that’s definitely frustrating, especially when a straightforward paint job turned into a much more costly repair.

For future reference, if an item arrives damaged, please contact us as soon as it’s received so we can assist right away in correcting the issue. That allows us to review the damage, request photos, and work on a resolution before any repairs are done.

We appreciate you taking the time to share this feedback, and if there’s anything else we can help with going forward, please don’t hesitate to reach out.

Maryland
1 review
0 helpful votes
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Delivery took forever
December 27, 2025
Updated review

It took 3 weeks to receive the item I ordered. I ordered the garment for cold weather. Thr day the garment arrived it finally warmed up to 50 degrees.

Date of experience: December 17, 2025
Kimberly E. RevZilla Rep
3 months ago

We sincerely apologize for any issues with our estimated shipping times. While we strive to provide accurate delivery estimates, unforeseen factors can sometimes cause delays. We understand how important timely delivery is and appreciate your patience. If there's anything we can do to assist you further, please feel free to reach out. Thank you for your understanding and for being a valued customer.


I've spent over a thousand dollars recently and yet...
July 22, 2025
Previous review

I've spent over a thousand dollars recently and yet I have no zilla dollars balance. Every ti. E I buy something I'm told I earned zilla dollars. Every time I go to buy somethi g my balance is always zero. I think it's time to switch to Dennis Kirk.

Date of experience: July 12, 2025
Texas
1 review
0 helpful votes
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Right parts and fast
December 27, 2025

I need a new battery for my motorcycle. I just selected my bike, added the Yuasa battery suggested, and ordered. The right part showed up 3 days later and my bike is back on the road.

Date of experience: December 17, 2025
Illinois
1 review
0 helpful votes
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Best in Customer service!
December 27, 2025

I ordered extra set of pannier by mistake, Jason R. Offered free return immediately without hassle.That is world class customer service.

Date of experience: December 17, 2025
Illinois
1 review
0 helpful votes
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Good price, in stock, extremely timely delivery!
December 27, 2025
Updated review

I was looking for a carbon fiber helmet. RevZilla add what I was looking for in the size. I wanted in stock at a fair price. It was delivered and received three days later. Couldn't ask for better service and quality products.

Date of experience: December 17, 2025

Had the product I was looking for in stock
December 16, 2025
Previous review

Had the product I was looking for in stock. Checkout was smooth (except for waiting for my military discount to be verified).

Date of experience: December 6, 2025
Louisiana
1 review
0 helpful votes
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Great customer service and support
December 27, 2025

We had a bit of a snafu with delivery of our packages to the wrong address and couldn't find them anywhere. After a few days of the carrier trying to locate them they were deemed lost and Revzilla made it right. They refunded me, allowing me to purchase new gear and that delivered as planned. 100% would return as a customer in the future!

Date of experience: December 17, 2025
Virginia
1 review
0 helpful votes
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Quality not Quantity
December 27, 2025

As per normal, RevZilla continues to provide a quality service which is becoming a rare commodity in this age, where speed and profit margins have become the driving force behind so many businesses. The product was well packaged, exactly as described, and delivered in the window proposed with good updates and tracking. Thankyou RevZilla.

Date of experience: December 17, 2025
Washington
1 review
0 helpful votes
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Very easy shopping experience
December 27, 2025

Once you find where you want to go, the cards were a click away. They couldn't have made it any easier. I bought it as a Christmas gift, so I don't know how good the cards are, but I'm excited to find out!

Date of experience: December 2, 2025
Rhode Island
1 review
0 helpful votes
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I've ordered a double bubble windscreen for my zx14 and they ship fast and it get delivered quick. I'm glad I don't have to wait a month to get something I ordered like most other websites I've dealt with in the pass

Date of experience: December 17, 2025
Texas
1 review
0 helpful votes
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Great products, Fast delivery
December 27, 2025
Updated review

Ordered revit winter gloves, and biltwell goggles, both arrived quickly, gloves keep my hands warm and the sizing guide was spot on, goggles keep the wind out of my eyes, however they do fog up occasionally when I'm not moving

Date of experience: December 16, 2025

Love RevZilla
December 16, 2025
Previous review

Love RevZilla.

Date of experience: December 5, 2025
Tennessee
1 review
0 helpful votes
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I was in the market to purchase a pair of Leatt protection shorts to protect both of my hip replacements. Since I already have a Leatt protection vest and was impressed with Leatts quality; I was only looking at Leatt products. To my surprise, I saw where Revzilla had the Leatt shorts on sale for 35% off, i purchased a pair. The site was easy to use and since I already had an account, all I had to due was update my card. My order came to me in a timely manner and I was impressed with the fit and quality of the shorts.

Date of experience: December 1, 2025
Honduras
1 review
0 helpful votes
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Good service as expected
December 26, 2025

E bien fácil comprar y hacer el envío a una dirección en la Usa para después hacer el envío a tu país

Date of experience: December 16, 2025
California
1 review
0 helpful votes
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Always Great
December 26, 2025
Updated review

Needed a new tire for my ride and got it in just a couple of days. Always my preferred method of shopping because prices are competitive, customer service is great.

Date of experience: December 16, 2025

Always love shopping here, the videos, prices, and...
December 12, 2025
Previous review

Always love shopping here, the videos, prices, and Zilla cash- way to go.

Date of experience: December 1, 2025
Arizona
1 review
0 helpful votes
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Quick and Simple process.
December 26, 2025

I'd say that Revzilla has reasonable prices, my orders were delivered sooner than I anticipated, and the checkout process was quick and easy. I will most definitely be coming back for my future motorcycling needs.

Date of experience: December 16, 2025