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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
12,009
This company responds to reviews on average within 4 days

Instant Feedback

137,361 reviews

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New York
1 review
0 helpful votes
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Fast
April 29, 2025
Updated review

Everything was fast and easy, good brands with fair prices.
Thanks guys

Date of experience: April 19, 2025

Easy and good discounts
April 15, 2025
Previous review

Easy and good discounts

Date of experience: April 5, 2025
New Mexico
1 review
0 helpful votes
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Great products but terrible shipping experience.
April 29, 2025
Updated review

I ordered a tail tidy and it was everything I expected it to be. The shipping took an unacceptable two and a half weeks. The worst part is there is no recourse for customers to get assistance. You just have to wait and hope it eventually gets delivered. I could have bought the same parts from Amazon or eBay and had shipping support and proactive notifications of delays.

Date of experience: April 19, 2025

Easy, convenient, and fast shipping
April 18, 2025
Previous review

Easy, convenient, and fast shipping.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Not as advertised
April 29, 2025
Updated review

The supposed 10% discount code didn't work on my first order. My order was shipped in three parts. One arrived in a few days, the other took more than a week, and the last part took almost two weeks. What a disappointing experience.

Date of experience: April 19, 2025

The site wouldn't honor my first-time order code for...
April 14, 2025
Previous review

The site wouldn't honor my first-time order code for a 10% discount, so after all of that shopping and time, I didn't get any benefit for my first order.

Date of experience: April 4, 2025
Michigan
1 review
0 helpful votes
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Gloves
April 29, 2025

Excellent motorcycle gloves, very fast shipping and packaged well!

Date of experience: April 19, 2025
Massachusetts
1 review
0 helpful votes
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Revzilla good, Hogworkz bad
April 29, 2025

Revzilla was great with their customer service. The part took a week or 2 to ship and only came in with half the mounting hardware. Revzilla was promt in getting that addressed but hogworkz took another 10 days to get to me. Once I finally got the hardware I was able to mount the sissy bar and the bar is so warped that it isn't squared when attaching. This caused the cheap latching mechanism to be put under stress and it broke. Overall I'm not satisfied with hogworkz sissy bar being the equivalent of an Amazon knock off. As for revzilla they've been great this whole time.

Date of experience: April 19, 2025
Georgia
1 review
0 helpful votes
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No problems at all
April 29, 2025

No problem at all. Website was great, easy to check out and shipping was fast.

Date of experience: April 19, 2025
South Dakota
1 review
0 helpful votes
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Amazing customer service
April 29, 2025

Customer service was some of the best i've ever received in my online shopping experience! They were very communicative and helpful with all my questions

Date of experience: April 18, 2025
California
1 review
0 helpful votes
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Great service
April 29, 2025

The service was excellent, and everything met my expectations.

Date of experience: April 18, 2025
Michigan
1 review
0 helpful votes
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Great
April 29, 2025

Great djsksksjsjsjsjsjsjsjsjsjsjsbdhdhdhdhdhdjdhdjdjdjd

Date of experience: April 18, 2025
Michigan
1 review
0 helpful votes
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Horrible shipping
April 29, 2025

Extremely slow shipping. I wish you allowed us to pay for expedited shipping.

Date of experience: April 18, 2025
Nebraska
1 review
0 helpful votes
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Excellent variety to choose from
April 29, 2025

I was looking for a helmet jacket and gloves to match with my Honda cb500f and I found the perfect outfit from here

Date of experience: April 18, 2025
California
1 review
0 helpful votes
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Not again
April 28, 2025

Product was not received was not the same as pictured, fine print stated it would be shipped in clear visor instead of smoke. Kinda bait and switch.

Date of experience: April 18, 2025
California
1 review
0 helpful votes
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Good
April 28, 2025

Solid experience would definitely recommend for part purchases

Date of experience: April 18, 2025
Minnesota
3 reviews
0 helpful votes
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Very good company with quick shipping
April 28, 2025
Updated review

Ordered a helmet at a good price. It was shipped quickly. The only minor negative was the helmet manufacturing date was 3 years ago. So it probably will have a shorter usage time period.

Date of experience: April 13, 2025

Liked the quick service with my first order earlier...
April 22, 2025
Previous review

Liked the quick service with my first order earlier in the week.

Date of experience: April 11, 2025
Pennsylvania
1 review
0 helpful votes
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Husband hobby
April 28, 2025

I bought these pants for my husband... he enjoys riding his motorcycle

Date of experience: April 18, 2025
Colorado
1 review
0 helpful votes
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The Right Parts, Fast.!
April 28, 2025

Thanks guys for being on the Job, I'm impressed with your speed.!

Date of experience: April 18, 2025
Texas
1 review
0 helpful votes
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Good products, good prices
April 28, 2025
Updated review

The ordering experience was basically trouble free and easy.

Date of experience: April 18, 2025

Slooooow delivery
January 11, 2025
Previous review

In the past, I've ordered tires and had them here in a day or two - really fast. This time, it took well over a week. Probably not Revzilla's fault, but, then again, they choose their carriers.

Date of experience: January 2, 2025
Kentucky
1 review
0 helpful votes
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I purchased D3O Diablo Level 2 armor from Revzilla because I wasn't sure if the upgraded armor would fit my Klim Marrakesh jacket. I knew it would be thicker and would feel bulkier than the original D3O Level 1 Ghost armor, but I was concerned that the armor seemed to be slightly taller and wider, as well as thicker. I called to ask if the Diablo armor would fit in the Marrakesh jacket and the Revzilla rep didn't know. He put me on hold while asking someone else. The eventual verdict was that yeah, it should probably fit. That wasn't particularly reassuring. When I received the armor, it didn't seem to fit. I could force it into the armor pockets but the fabric was bulged and the jacket didn't feel right. I thought I'd need to return it. I left the armor in the jacket for two days and the stretchy fabric relaxed enough that it mostly conformed to the armor. The fabric still seemed tight but didn't seem to be in danger of ripping or tearing out a seam. The fit is still less comfortable, and not just because it's thicker armor. The edges of the armor are curled up a bit and the armor pocket fabric is tight enough that the the jacket now feels stiff. With the Lexel 1 D3O Ghost armor, the jacket felt like a jacket and not a motorcycle jacket. I didn't return the Level 2 armor because the return process didn't seem worth the hassle and I'll live with the reduced comfort as the price for greater protection, but if I knew what I know now, I wouldn't have bought the Lexel 2 armor. I'll probably trim the edges of the Diablo armor to better fit the Marrakesh jacket's armor pockets. In this case, having a customer service rep wasn't any better than ordering on Amazon and taking a chance.

Date of experience: April 18, 2025
Washington
1 review
0 helpful votes
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Prompt rubber delivery
April 28, 2025

Revzilla always has what I need to keep the bike on the road. Great prices and fast shipping.

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
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Honda part
April 28, 2025
Updated review

Got my part quickly and got it installed. I'm happy with delivery time. Thanks

Date of experience: April 18, 2025

Great help and quick response
April 17, 2025
Previous review

Great help and quick response. Thanks

Date of experience: April 7, 2025