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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,058 reviews

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Utah
1 review
0 helpful votes
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Easy Purchase
May 1, 2025
Updated review

The product was an easy online purchase. The response to my purchase was immediate, and the shipping was quick. RevZilla was great to deal with. I'll use them again. Thanks so much.

Date of experience: April 21, 2025

Quick and easy ordering
April 19, 2025
Previous review

Quick and easy ordering.

Date of experience: April 9, 2025
Georgia
1 review
0 helpful votes
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Not fast but accurate.
May 1, 2025

I have ordered several items from Revzilla over the past year and found that everything arrived spot on as described. I have no experience with their customer support because I didn't need them. They are very good about sending updates via email and tracking information. I will buy from them again.

Date of experience: April 21, 2025
Indiana
1 review
0 helpful votes
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Awesome
May 1, 2025

I mistakenly ordered the wrong replacement visor for my helmet, contacted customer service and was promptly responded to and helped. Returned the visor was reimbursed before expected. Great products and great customer service. Will definitely return.

Date of experience: April 21, 2025
Canada
1 review
0 helpful votes
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Great experience
May 1, 2025

Didn't wait on hold, got my question answered right away. The experience was perfect.

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
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Motorcycle windshield
May 1, 2025

Got what I ordered on timely manner. It dont get better than that.

Date of experience: April 21, 2025
New York
1 review
0 helpful votes
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Came in great and secured
May 1, 2025

Good shipping, didn't have to wait too long and was in great condition with safe packaging.

Date of experience: April 21, 2025
Missouri
1 review
0 helpful votes
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I took the pants out, went to unbutton to try them on and the button fell off.

Date of experience: April 21, 2025
Canada
1 review
0 helpful votes
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The product purchase was a mistake as I ended up paying an outrageous price for such a simple product tool. Revzilla is great if you're in the states. Otherwise, not so great as price goes. Duties, tariffs or exchange not helping one bit

Date of experience: April 21, 2025

Easy to find and easy to use your website
April 18, 2025
Previous review

Easy to find and easy to use your website

Date of experience: April 8, 2025
North Dakota
1 review
0 helpful votes
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Return policy
May 1, 2025

We ordered a helmet. It didn't fit. Revzilla gave me a free return shipping label. They also sent me the new helmet promptly

Date of experience: April 21, 2025
Texas
3 reviews
0 helpful votes
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Great price on a great product
May 1, 2025
Updated review

I received an email from Revzilla that the tires I had on a notice were in stock. Ordered and delivered with no hassle.

Date of experience: April 26, 2025

Product in stock at a good price
April 22, 2025
Previous review

Product in stock at a good price.

Date of experience: April 12, 2025
Virginia
1 review
0 helpful votes
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Great service
May 1, 2025

Ordered wring size by accident, RevZilla took care of return shipping and sent correct size immediately. Didn't wait on hold forever, all in all, great purchasing experience- will continue to order from them in future!

Date of experience: April 21, 2025
Arizona
1 review
0 helpful votes
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My experiences with Revzilla have regularly been productive. I am able to set a specific motorcycle for which I am searching accessories, as well as the type of riding equipment for which I have interest. If in stock, I can quickly and easily make a purchase, and typical delivery times are reasonable. I rarely have any issues, and the Revzilla team are typically there to assist as best they can.

Date of experience: April 17, 2025
Oregon
1 review
0 helpful votes
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BMW GS Namib GORE-TEX Jacket
May 1, 2025

Easy to deal with, great customer service I revoked Revzilla to everyone

Date of experience: April 21, 2025
South Carolina
1 review
0 helpful votes
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Revtastic
May 1, 2025
Updated review

I actually really love shopping from Revzilla. I receive products in a timely manner, and returns/exchanges are quick and easy. I'm new to the world of motorcycling, and Revzilla is where I buy all I need.

Date of experience: April 21, 2025

Fast shipping
April 20, 2025
Previous review

Fast shipping. Great product. Only place I order for my motorcycle needs!

Date of experience: April 9, 2025
Arizona
1 review
0 helpful votes
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Fast shipping
May 1, 2025

Had a same day delivery scheduled and was expecting it to be late, as I've ordered tons of products that say same day delivery. So I was very surprised when it actually showed up on time!

Date of experience: April 21, 2025
Kuwait
1 review
0 helpful votes
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Click Away
May 1, 2025

Everything arrived on time with great packaging. No back order issues etc.

Date of experience: April 21, 2025
Washington
1 review
0 helpful votes
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Very helpful
May 1, 2025
Updated review

Actually took time to measure several batteries for me. No one else had any interest in helping on the internet.

Date of experience: April 20, 2025

Easy support very helpful
April 19, 2025
Previous review

Easy support very helpful

Date of experience: April 9, 2025
Tennessee
1 review
0 helpful votes
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Not what I expected
May 1, 2025

I iredwr thw 509 Yactical aocks and KLIM Aggressor Vented socks. Both socks run smaller than sized especially the KLIM socks. They were supposed to be over the calf and they were not for "larger' calf person even when you get the largest size. These sicks were meant for very thin person. The one pair that is discontinued the were a perfect size was REVIT Tour Winter.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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My return was pretty painless
May 1, 2025

Not sure much of this is RevZillas fault. I have a 15 year old scorpion. Xxl. Its starting to be a little tight, the zippers about to go and I should have replaced the armor years ago. I was looking for an adventure jacket. The closest thing on their site that wasnt over a grand was the scorpion. I ordered it 3xl, Didnt fit. Printed out new lable. And sent ti back no problem. Refund to card purchased

Date of experience: April 20, 2025
Washington
1 review
0 helpful votes
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With the unfortunate demise of the local motorcycle specialty store, at least RevZilla employs motorcycle enthusiasts who know their products. When buying specialty items online, it's good to know it's not just coming from some big retailer who sells whatever exists, but a mid-sized retailer that cares about the product.

Date of experience: April 20, 2025