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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,168
quality
11,980
This company responds to reviews on average within 4 days

Instant Feedback

138,725 reviews

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Minnesota
1 review
0 helpful votes
Follow Owen A.
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While shopping my local CycleGear, the salesman showed me a great pair of well fitting summer gloves. As someone doesn't ride dressed like Johnny Cash, the in-store color wasn't to my liking. Here I came to Revzilla.

Date of experience: May 28, 2025

Simple, straightforward and no surprises
May 25, 2025
Previous review

Simple, straightforward and no surprises

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Great site and products with low quality
June 8, 2025
Updated review

I bought 2 items one horn and a tank oil gauge So the horn is really poor quality and doesn't sound as aspected really a huge delusion And the oil tank gauge is smaller than should be the rubber is small and probably during
My ride with bike vibration it could came out returning it and keeping the horn just bcz I don't have another one to replace it otherwise I'll return it asap.

Date of experience: May 28, 2025

So far so good let's see the delivery and the quality...
May 25, 2025
Previous review

So far so good let's see the delivery and the quality of the product so I'll get back to y'all thx

Date of experience: May 14, 2025
Indiana
1 review
0 helpful votes
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Good price, good parts
June 8, 2025

Bought and delivered. Seem to be quality. Haven't finished install yet, but no complaints so far.

Date of experience: May 28, 2025
New York
1 review
0 helpful votes
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Great Prices Great Service
June 8, 2025
Updated review

Great selection of products at great prices. Easy Returns. Fast shipping.

Date of experience: May 28, 2025

Very clear and fair return policy
May 29, 2025
Previous review

Very clear and fair return policy

Date of experience: May 19, 2025
Missouri
1 review
0 helpful votes
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There was not enough slack in my brake line or control cables for the taller profile of the higher bars.

Date of experience: May 28, 2025
Arizona
1 review
0 helpful votes
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Sent a part that did not match picture
June 8, 2025
Updated review

Had to return wrong part that did not match picture, and pay shipping for return.

Date of experience: May 28, 2025

It should fit my bike
May 22, 2025
Previous review

It should fit my bike.

Date of experience: May 12, 2025
California
1 review
0 helpful votes
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Quick Service!
June 8, 2025

I live in Hawaii and got my helmet in only 2 days. It was in solid packaging and was in great care. I couldn't be happier with an online shopping experience.

Date of experience: May 21, 2025
Pennsylvania
1 review
0 helpful votes
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I Purchased a couple items here
June 7, 2025

Great service, quality items, prompt updates about my order, highly recommend.

Date of experience: May 28, 2025
Pennsylvania
1 review
0 helpful votes
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800/touring belt
June 7, 2025

Ordered and said it would fit my 2024 cfmoto 800/touring and it didn't.
I was giving an address label to send back. Haven't received my money back yet since I just sent it back.
Disappointed that it doesn't fit.

Date of experience: May 22, 2025
North Carolina
1 review
0 helpful votes
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Easy
June 7, 2025
Updated review

The item was in stock and shipped fast. Great service as always.

Date of experience: May 28, 2025

Always easy to shop online!
November 16, 2024
Previous review

Always easy to shop online!

Date of experience: November 6, 2024
New Jersey
2 reviews
0 helpful votes
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Quick Delivery
June 7, 2025
Updated review

Ordered a valve cover gasket on Sunday, received it on Tuesday - quicker than originally expected.

Date of experience: May 28, 2025

Easy to locate items, processing quick & easy
May 24, 2025
Previous review

Easy to locate items, processing quick & easy

Date of experience: May 14, 2025
Michigan
1 review
0 helpful votes
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Fun with helmets
June 7, 2025

Measured my head. Ordered the helmet that the sizing chart indicated. I was on the low side of the XXL size so the XXL should have fit and if anything - it should have been a little loose. The XXL did not fit and was so tight on my cheeks that my teeth were digging into them. I returned the XXL and ordered the XXXL. The XXXL according to the manufacturer's sizing chart should be way too big for me but that is what fits. It's still a little tight on the cheeks but I believe that it will wear in ok. This really doesn't make a lot of sense to me because the XXL and XXXL are supposed to be the same shell size - so I guess that there is that much difference in the cheek pads and inner liner?

Date of experience: May 28, 2025
California
1 review
0 helpful votes
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I love this company
June 7, 2025

It was easy to find my year, make and model of my bike. Easy to get to the section I need to find my hand levers. It shipped same day and showed up earlier than expected. Everything was exactly what I ordered as it always is when I order from Revzilla. You guys rock. Thank you!

Date of experience: May 28, 2025
Texas
1 review
0 helpful votes
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Fast service!
June 7, 2025

I ordered the tires on Thursday and had them by Saturday.
Www show Allan Lakeland f huh ha Flanagan La K ha FM ha hm Na hm me Ms me a 50 characters a little too much

Date of experience: May 16, 2025
Ohio
1 review
0 helpful votes
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Job well done
June 7, 2025

I received the part in less time than expected although shipping by USPS is iffy. The mailman walked off with the package after I checked my mail box and I had to track him down to get it. Honest mistake possibly but still happened nonetheless.

Date of experience: May 27, 2025
Minnesota
1 review
0 helpful votes
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Provided my email and phone for a promo code for 10% off my first purchase. Made purchase, had to return it because it was the wrong model. Shoei CW-1 vs CWR-1 visor. Could not use my promo code on the re-purchase Because it was not my "first" purchase. Contacted support, they said, "we don't give retroactive discounts."

Date of experience: May 28, 2025
Kimberly E. RevZilla Rep
10 months ago

Thank you for taking the time to share your experience. We understand how frustrating it can be when a discount can’t be applied, especially after an honest mistake with the model type. While our system only allows promo codes on first-time purchases and doesn't support retroactive discounts, we didn’t want you to feel unsupported. That’s why we provided a $25 credit to help offset the inconvenience.

We truly value your business and appreciate the opportunity to make it right. If there's anything else we can do for you, please don’t hesitate to reach out.

Thank you for helping us keep the world on 2 wheels.


Promo code was not good for the item I ordered
May 24, 2025
Previous review

Promo code was not good for the item I ordered. Disappointed. I know it was only for eligible items, but those were pretty lame. Subtle bait and switch.

Date of experience: May 14, 2025
New Jersey
1 review
0 helpful votes
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Nice riding boots
June 7, 2025

They are a perfect fit and are comfy too. Nothing more to say.

Date of experience: May 28, 2025
Maine
1 review
0 helpful votes
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Great experience!
June 7, 2025

I found the site very easy to use and the products were of good quality.

Date of experience: May 28, 2025
Georgia
1 review
0 helpful votes
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Revit sand 5 gloves
June 7, 2025

Very efficient. Timely delivery. Great level of information.

Date of experience: May 28, 2025
Alabama
1 review
0 helpful votes
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Icon Airflite
June 7, 2025

RevZilla is a great company. They are very helpful. There website is very user friendly and you can find what you are looking for in a timely manner.

Date of experience: May 23, 2025