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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,597 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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So far so good
June 13, 2025

I've only been using the quad lock for about 2 weeks and it's performed flawlessly. I had watched a lot of conflicting reviews but I haven't ran into any of the issues they complained about. The only thing I wish Quad Lock did different was to have a bundle of everything needed rather than having to purchase it all separately. Seems like a well made product and only time will tell.
The only thing I wish was possible is a card holder built into the case. It's become a convenience on my everyday phone case and I miss it when I switch to the Quad Lock when on the bike.
So far so good 👍🏻

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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Shopped Revzilla for years
June 13, 2025

I've shopped Revzilla for years which means every experience has been excellent

Date of experience: June 2, 2025
Texas
1 review
0 helpful votes
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Free but slow shipping.
June 13, 2025

Revzilla has good products and good prices. I wish they used a more reliable shipping company.

Date of experience: June 2, 2025
Minnesota
1 review
0 helpful votes
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What I needed
June 13, 2025

Got everything that I needed with fast shipping. Will be searching for tires soon

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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They have a pretty good selection. I just wish there was more stock in some of them. Otherwise everything was ok

Date of experience: June 2, 2025
New York
1 review
0 helpful votes
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Great service, but delivery a little slow
June 13, 2025
Updated review

Great service very helpful sales person happy with the product wish her shipping was a little faster

Date of experience: June 2, 2025

Easy and quick
June 2, 2025
Previous review

Easy and quick

Date of experience: May 22, 2025
New York
1 review
0 helpful votes
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Great gloves
June 13, 2025

Need a replacement & got a backup since the price was so good.

Date of experience: June 2, 2025
Canada
1 review
0 helpful votes
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Good transparency and efficiency.
June 13, 2025
Updated review

Very cool experience, fast shipping and great communication

Date of experience: June 2, 2025

Everything is great 👍🏻
June 1, 2025
Previous review

Everything is great 👍🏻

Date of experience: May 22, 2025
Nevada
1 review
0 helpful votes
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Stuff
June 13, 2025

Good, helmet doesn't fit will be sending back, w helmets hard to buy w/o trying it on

Date of experience: June 2, 2025
Maryland
1 review
0 helpful votes
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Shipping stated 2 days. Came 4 days later i believe...

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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I order a few thinks and they keep me updated all the time, with the process, shipping, carrier…. Great experience

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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Rider Gloves
June 13, 2025
Updated review

Original pair sizing was small; simple return and reorder process. Larger gloves just arrived… very happy with purchase.

Date of experience: June 2, 2025

Great layout and product filtering while browsing
June 1, 2025
Previous review

Great layout and product filtering while browsing. Fast checkout process.

Date of experience: May 22, 2025
Massachusetts
1 review
0 helpful votes
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Gift Card Delivery failure
June 12, 2025

I purchased 2 gift cards that weren't sent to the recipient, including after speaking with Customer Service and being told the errors were fixed.

Date of experience: June 2, 2025
Kimberly E. — RevZilla Rep
10 months ago

Peter, thank you for sharing your experience—it’s really important that gift cards arrive on time, and I'm sorry this didn’t happen smoothly for you. Your feedback helps us improve.

Ohio
2 reviews
0 helpful votes
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Arlen Ness Big Sucker
June 12, 2025

All looked good until I went to install and there were parts missing. The breather bolts were not in the package. I call customer service and they said let us check into it. I was a little put back at that time as I had to wonder when and how they were going to resolve. They entered a replacement hardware kit that would have the parts I needed. Received said parts by USPS 5 days later and this was over a holiday weekend.

Date of experience: May 24, 2025
Ohio
1 review
0 helpful votes
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Go to store for motorcycle gear!
June 12, 2025

Content with this purchase as well as all others in the past.

Date of experience: June 2, 2025
California
1 review
0 helpful votes
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I love it already
June 12, 2025

Everything was shipped to me on time. After a few days sitting at my desk, I finally opened my Insta 360 X5 Motorcycle Bundle. It was easy to set up, for me. The camera has great video quality, up to 8k if memory serves. I haven't been able to try out all the X5 has to offer app wise, but from what I've been reading it looks like this is a great product with tons of tricks to enhance, edit, and give my videos an overall better feel to them.

Date of experience: June 2, 2025
Colorado
1 review
0 helpful votes
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Saddlebag lid hinge
June 12, 2025

Parts received in a timely manner. Manufacturer's stock was backordered 6 weeks. Parts were in stock on the website.

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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Great Return Service
June 12, 2025
Updated review

Purchased a new jacket Fast shipping and easy purchase experience. Unfortunately not a great fit for me. Quick visit to the account page a few clicks and a pre-paid return shipping label printed. Dropped off at local FedEx drop location. Just a few days later the payment refunded on card.

Date of experience: June 2, 2025

Always a great experience shopping at Revzilla
December 9, 2024
Previous review

Always a great experience shopping at Revzilla.

Date of experience: November 29, 2024
New Hampshire
1 review
0 helpful votes
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New Gear
June 12, 2025

I ordered HJC C-10, some alpine star gloves and boots and I love them all, they fit perfectly and the delivery was faster than any other thing I have order

Date of experience: June 2, 2025
Maryland
1 review
0 helpful votes
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Was not shipped within 24 hours
June 12, 2025

Product was listed to shipped within 24 hours but did not causing delays and many inconveniences.

Date of experience: June 2, 2025
Kimberly E. — RevZilla Rep
10 months ago

Thank you for your feedback. I took a look at your order, which was placed on 5/19, shipped out the very next day on 5/20, and delivered on 5/23—well within the expected delivery window.

If there was any confusion or concern along the way, I sincerely apologize for the inconvenience. We’re always striving to provide accurate shipping timelines and a smooth experience.

Please don’t hesitate to reach out if you have any questions or need further assistance. We appreciate your business and thank you for helping us keep the world on 2 wheels!