Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,173
quality
11,975
This company responds to reviews on average within 4 days

Instant Feedback

138,989 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow MICHAEL R.
Unfollow MICHAEL R.
Share Review
Report Review

Mixed bag
June 24, 2025

I started with an order online that, once I checked out, I realized I was eligible for a discount. Called the customer service but they were unable to give me that discount because the order was already processed. The customer service talked me into their reward program to expedite their shipping. Then I subsequently bought a Dynojet for my Harley. The early order showed up on time but the Dynojet took a week to receive even though they claim two day shipping. Dynojet is not working correctly and they have limited support thru Revzilla. Overall, it seems like a decent parts store but has been a hit or miss thus far.

Date of experience: June 14, 2025
California
1 review
0 helpful votes
Follow Dan M.
Unfollow Dan M.
Share Review
Report Review

Refund?
June 24, 2025

It was the wrong park so I shipped it back and I'm waiting for my refund.

Date of experience: June 14, 2025
Kimberly E. RevZilla Rep
10 months ago

Hi Dan, thank you for reaching out and sending the part back. We understand the frustration of the mistake and are working to process your refund quickly—please feel free to contact customer service directly if you need any updates or assistance in the meantime.

Massachusetts
1 review
0 helpful votes
Follow Richard x.
Unfollow Richard x.
Share Review
Report Review

Service assistance to answer question about product poor representative did not know enough to be able to answer question
Very slow shipment of product

Date of experience: June 14, 2025
Kimberly E. RevZilla Rep
10 months ago

Thank you for sharing your experience, Richard. We apologize for the difficulty achieving the support you needed and for the slower shipment timing; we'll definitely work on improving in those areas to better assist you in the future.

Utah
1 review
0 helpful votes
Follow Andy N.
Unfollow Andy N.
Share Review
Report Review

Rev-view
June 24, 2025

Always a great experience ordering parts and accessories from RevZilla. Competitive prices, and always receive my stuff in a timely manner. I also enjoy watching your product reviews, very helpful for my decision making process.

Date of experience: June 14, 2025
Illinois
1 review
0 helpful votes
Follow xavier R.
Unfollow xavier R.
Share Review
Report Review

Never disappointed
June 24, 2025

Revzilla does their best to resolve any issues you might have! I think my only suggestion is that maybe I can have an easier time to see where I can put "delivery instructions" I had a neighbor accidentally get my package, which thankfully he gave to me. But other than that I've never really had any problems with them! Overall im happy with them

Date of experience: June 14, 2025
New Jersey
1 review
0 helpful votes
Follow Rich B.
Unfollow Rich B.
Share Review
Report Review

Alpinestar waterproof boots
June 24, 2025

RevZilla has always dependable, reliable, competitive and efficient.

Date of experience: June 14, 2025
Illinois
2 reviews
0 helpful votes
Follow Ken T.
Unfollow Ken T.
Share Review
Report Review

Great service and gloves!
June 24, 2025

Fast shipping and great customer service! I ordered a size too small in Dianese gloves, and the return was easy. Highly recommend!

Date of experience: June 14, 2025
Pennsylvania
1 review
0 helpful votes
Follow Stephen K.
Unfollow Stephen K.
Share Review
Report Review

Excellent shopping experience
June 24, 2025

Comfortable making online purchase because the customer service and return process is so excellent. It's difficult buying a helmet because they are all so unique in fitment.

Date of experience: June 14, 2025
TT
1 review
0 helpful votes
Follow Salina R.
Unfollow Salina R.
Share Review
Report Review

Had no issues with my order..
June 24, 2025

Got exactly what I ordered and it was on time. Ordered an alpinestars stella gloves and they fit as According to size chart.

Date of experience: June 14, 2025
California
1 review
0 helpful votes
Follow Steven R.
Unfollow Steven R.
Share Review
Report Review

User friendly website to use, received product quickly, safely to residence. Would have rather purchased at the local store but it wasn't in stock and I didn't want to make a second trip. Thank you for having this available

Date of experience: May 31, 2025
California
1 review
0 helpful votes
Follow Dan C.
Unfollow Dan C.
Share Review
Report Review

Cheek replacement for my helmet
June 24, 2025

The part fit better than new. Helmet looks and feels better than brand new on inside again

Date of experience: June 13, 2025
New York
1 review
0 helpful votes
Follow Alexander B.
Unfollow Alexander B.
Share Review
Report Review

Reliable service
June 24, 2025

Very quick reliable company I use very often and have great experiences with everything from gear to small oem parts sometimes I need overnight shipping and they pull through

Date of experience: June 6, 2025
Maine
1 review
0 helpful votes
Follow Adrian W.
Unfollow Adrian W.
Share Review
Report Review

Sizing chart is off
June 24, 2025
Updated review

According to the measurement chart, I'm a size 9. I couldn't even fit the gloves on past my knuckles the opening is that small.

Date of experience: June 13, 2025

Found the items cheaper in Germany and if didn't want...
July 1, 2024
Previous review

Found the items cheaper in Germany and if didn't want sooner, would order from there.

Date of experience: June 21, 2024
New York
1 review
0 helpful votes
Follow Ron H.
Unfollow Ron H.
Share Review
Report Review

Received wrong everything
June 24, 2025

I ordered a plow mount for a Honda pioneer 700. When I received the mount the box was crushed, items weren't packed well, instructions manual was to winch not a plow. The mounting plates didn't match up to each other and wouldn't connect to the plow and to the UTV.

Date of experience: June 4, 2025
California
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Fast reliable service.
June 24, 2025

Easy to order from and fast delivery. Satisfied customer and will buy from the company again..

Date of experience: June 13, 2025
Texas
1 review
0 helpful votes
Follow Dennis T.
Unfollow Dennis T.
Share Review
Report Review

Purchase and return
June 24, 2025
Updated review

I ordered a tire for my trike, then that night, I remembered a tire I had in the attic.
The next morning, I tried to cancel, but too late! I received the tire THAT DAY!
I contacted customer service who immediately authorized my return.
I shipped it and received a FULL REFUND in under a week.
Extremely courteous, professional and fast. From now on all my M/C business will go to these folks.
A nice, smooth. Experience all around.

Date of experience: June 13, 2025

Quick and easy
June 9, 2025
Previous review

Quick and easy

Date of experience: May 30, 2025
Pennsylvania
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

Great product and fast shipping!
June 24, 2025
Updated review

Ordered the parts I needed and they were quality made and shipped quickly.

Date of experience: June 13, 2025

Super easy and great price!
June 12, 2025
Previous review

Super easy and great price!

Date of experience: June 1, 2025
Tennessee
1 review
0 helpful votes
Follow Keith B.
Unfollow Keith B.
Share Review
Report Review

Packaging was terrible
June 23, 2025

Package arrived with tape compromised (cut or torn open at one end). Products began spilling out when I first lifted the carton. Fortunately all product ordered was still in the box. Not enough packaging material to adequately fill the box and prevent product movement and keep the flaps from being pushed in. By the time the package arrived the corrugated was soft like it had gone a few rounds with a boxing champ.

Date of experience: June 13, 2025
California
1 review
0 helpful votes
Follow Ricktini T.
Unfollow Ricktini T.
Share Review
Report Review

TCX Explorer 4 Boots
June 23, 2025
Updated review

Replaced my old TCX EVO's with the updated Explorer 4's. Last pair lasted 10+ years, 33K miles. I highly recommend these boots. Comfortable, well made. Fit is great.

Date of experience: June 13, 2025

How do I use my GOVX DISCOUNT?
June 9, 2025
Previous review

How do I use my GOVX DISCOUNT?

Date of experience: May 30, 2025
California
2 reviews
1 helpful vote
Follow Ray F.
Unfollow Ray F.
Share Review
Report Review

Always awesome
June 23, 2025

I've shopped with Revzilla for years. They have an excellent selection, great prices, and quick shipping.

Date of experience: June 13, 2025