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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,991
This company responds to reviews on average within 4 days

Instant Feedback

138,349 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Reliable and quick
June 28, 2025
Updated review

I ordered a tank bag and mounting rim and it arrived quicker than I expected and as a result got to use it sooner. Good quality, well made and a fair price. The product is as described.

Date of experience: June 18, 2025

The video showed me options other than Givi and the...
June 11, 2025
Previous review

The video showed me options other than Givi and the size I was looking for. Real easy to navigate and buy.

Date of experience: June 1, 2025
Illinois
1 review
0 helpful votes
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RevZilla is awesome
June 28, 2025
Updated review

I know the Alpine star items are slightly more but well worth it as they are made very well and should last longer than most. I'm very happy with my purchase.

Date of experience: June 18, 2025

Just wanted to say I had a great shopping experience...
June 13, 2025
Previous review

Just wanted to say I had a great shopping experience on RevZilla. The site was easy to navigate, the gear selection was top notch, and shipping was free. Definitely one of the best places to buy motorcycle gear online.

Date of experience: June 3, 2025
New Hampshire
1 review
0 helpful votes
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Great customer service!
June 28, 2025

Order arrived packed safe and in great shape. I ordered the wrong part number and when I called customer service Connor took great care of me. One issue I had was the nuts ordered with the license plate frame don't fit but they were listed as if they would. No major issue just odd.

Date of experience: June 17, 2025
Cyprus
1 review
0 helpful votes
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Great selection great prices
June 28, 2025
Updated review

I had a great experience. Everything was in stock at great prices. I was able to use my Zilla cash and discounts. Only hiccup was all three parts shipped separately two came quickly the third. I had to wait for so I could not complete the job as quick as initially expected. But everything arrived in excellent condition and exactly what I ordered

Date of experience: June 17, 2025

Fast and Easy
June 17, 2025
Previous review

Fast and Easy

Date of experience: June 6, 2025
Panama
1 review
0 helpful votes
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Great product fits perfect!
June 28, 2025

It fits perfect on my Harley Iron 883, easy to install perfect fit.

Date of experience: June 17, 2025
California
2 reviews
0 helpful votes
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Great products, reasonable prices.
June 28, 2025
Updated review

Ordered a new helmet. Although disappointed the choices in stock I did find a suitable choice. Highly recommend increasing your "in stick" availability as I did have to order my partners helmet elsewhere.

Date of experience: June 17, 2025

My favorite place for motorcycle parts and accessories
June 16, 2025
Previous review

My favorite place for motorcycle parts and accessories

Date of experience: June 6, 2025
Illinois
1 review
0 helpful votes
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Still the best!
June 28, 2025

It has been a while since I purchased any gear. But when I need new gear RevZilla has knowledgable staff, aways has what i need, and gets it too me fast. Thanks for keeping me safe and happy on the road.

Date of experience: June 15, 2025
New York
1 review
0 helpful votes
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Dont be dumb
June 27, 2025

Dont be an idiot. Look for what you want and make sure its the right fit. Be it for the bike or yourself. Everything I have ordered has been what I asked for. Shipments come quickly IMO. I cringe at some of the negative responses. I have had an AMAZING experience with them.

Date of experience: June 17, 2025
Mississippi
2 reviews
0 helpful votes
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Totally pleased
June 27, 2025

Great products, with great pricing. Easy to surf website, and make selection. Free shipping with unbelievably swift delivery. E-mails kept me informed every step of the way, and received parts as promised. They say what they do, and do what they say!

Date of experience: June 17, 2025
Texas
2 reviews
0 helpful votes
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A waste of time and money.
June 27, 2025
Updated review

I go on their site (revzilla.com)to order some parts. I put in the bike that I am ordering for. (2024 chieftain dark horse) looked up the parts I want. The site says it fits your bike. I order the parts…get them and they do not work for my bike. So I go online to return them and now I have to pay for return shipping. I've ordered a couple thousand dollars of parts over the time that I've used revzilla. I have not had a problem with anything that they said worked on the bike I was ordering for…until now. That is. Now I guess I'll have to do more research of my own to find out if the part really does fit/work on my bike. Anyhow the products is on their way back to them. We will see how that goes.

Date of experience: June 17, 2025
Kimberly E. RevZilla Rep
9 months ago

Hi Chris, thanks for sharing your experience—we truly apologize the parts didn’t fit as expected. We’re committed to making the return process as smooth as possible and hope to earn back your trust on your next order with more accurate information and better support. Please don’t hesitate to reach out directly if we can assist further or clarify anything as you continue choosing parts.


The lights work as they should.
May 1, 2025
Previous review

The lights work great. The running light, brake lights, and turn signals. Unlike Indian's saddlebag lights. Installed on a 2024 Indian cheiftain dark horse. Over priced but does the job. Nice and bright as well. Shipping on the other hand was slower than a downs syndrome turtle with broken legs.

Date of experience: April 20, 2025
Maine
1 review
0 helpful votes
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Package was a mess
June 27, 2025
Updated review

Govt did not work then the package was beat up when I got it. My stuff was in it but the box had me thing stuff was missing. Product was good and everything fit.

Date of experience: June 17, 2025

GOVX didn't work for me
June 13, 2025
Previous review

GOVX didn't work for me

Date of experience: June 3, 2025
Alabama
1 review
0 helpful votes
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Happy
June 27, 2025

No problems web site was good products well presented, good products

Date of experience: June 17, 2025
Pennsylvania
1 review
0 helpful votes
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Quad lock s22 ultra case
June 27, 2025

Easy to order, fast delivery is why i keep coming back. And they usually always have what im looking for.

Date of experience: June 17, 2025
Illinois
1 review
0 helpful votes
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Defective Visor
June 27, 2025

Received the first visor and it was cracked at the hinges where the visor lifts up. Called in and they sent a new visor out, and that one was cracked in the exact same spots. Definitely a design flaw in this visor. Called back in and they sent labels to send the defective visors back and refunded my money. I would not recommend this visor.

Date of experience: June 14, 2025
New Jersey
1 review
0 helpful votes
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Revzilla Rocks
June 27, 2025
Updated review

Not only is Revzilla the best out there; their partnership with Cycle Gear is a huge plus!

Date of experience: June 17, 2025

Revzilla is the best!
July 25, 2024
Previous review

Great website, selection and advice.
Videoes very helpful

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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The Good, The Bad, The Ugly
June 27, 2025
Updated review

I ordered Vance & Hines exhaust gaskets for the V&H X pipe system on my Harley. It cost over $26.00 for two small thin gaskets and it took about a week to get them from a parts place in Texas to me in Southern California. They came in a box big enough to hold two motorcycle batteries and it was squashed nearly flat. It should have shipped using a small plastic type envelope. I also ordered Harley gaskets which included all the flange nuts, circlips and head pipe compression plates for about $13.00 from Amazon with free shipping and I received them the next day. I ordered these two sets of gaskets in order to compare them to what was already installed in my leaking exhaust system. It was clear to me that the new Harley gaskets, which matched my old gaskets which had held up for 16 years, were the best ones to use. The exhaust leak at the rear cylinder was caused by a head pipe collar on the V&H pipe having broken loose and required re-welding.

Date of experience: June 10, 2025
Kimberly E. RevZilla Rep
9 months ago

Thank you, Vance, for sharing your detailed feedback and experience with the parts and shipping — we truly appreciate hearing your thoughts as it helps us improve. We're pleased you reverted to the original components that worked best for your Harley’s needs and’re grateful for your thoughtful comparison. If there’s any way we can assist better in the future, please don’t hesitate to reach out.


Best parts place in the universe!
June 13, 2025
Previous review

Best parts place in the universe!

Date of experience: June 2, 2025
Iowa
1 review
0 helpful votes
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Quick, easy, complete.
June 27, 2025
Updated review

The parts I needed were available, delivered quickly, and ordering them was super easy.

Date of experience: June 17, 2025

Shopping for what I needed was quick and easy
June 16, 2025
Previous review

Shopping for what I needed was quick and easy. Checkout was a breeze.

Date of experience: June 6, 2025
New York
1 review
0 helpful votes
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Good product, fairly easy installation. I had my friend that works as a mechanic help me out.

Date of experience: June 17, 2025
Washington
1 review
0 helpful votes
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I always get what I need, but shipping takes longer and longer every time I order. This last time I was told 5 days for shipping and yet didn't have a label created for 7, then I asked about it and boom, its here a couple days later. Not reliable on shipping in a timely manner.

Date of experience: June 17, 2025
Kimberly E. RevZilla Rep
9 months ago

Hi Brandon, thank you for your honest feedback and for sticking with us. We’re glad you always find what you need, and we’re sorry for the delivery delays—it’s definitely something we’re working to improve so your future orders arrive more promptly. We appreciate your patience and the opportunity to earn your trust again.

Ohio
1 review
0 helpful votes
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Faster 4 Alpinestars
June 27, 2025

After wearing the shoes one time the top layer started coming off. Returning to the store.

Date of experience: June 17, 2025