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RevZilla

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

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North Carolina
1 review
0 helpful votes
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Revzilla makes it easy!
February 15, 2026
Updated review

The Revzilla website provides a thorough description of the product which is always appreciated since there's no surprises when you receive the goodies. I got my order in about 3 days which, considering the way the weather had been was impressive.

Date of experience: February 4, 2026

Pretty simple process and redeeming the Zilla Cash...
January 30, 2026
Previous review

Pretty simple process and redeeming the Zilla Cash couldn't be any easier.

Date of experience: January 20, 2026
Texas
1 review
0 helpful votes
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Great Experience
February 15, 2026

RevZilla is a great company from which to purchase gear. Their shipping and the notifications of such, were all prompt and concise.

Date of experience: January 23, 2026
California
1 review
0 helpful votes
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3rd Akra Header that arrives damaged
February 14, 2026
Updated review

This is the third Akra header that I have received where the header has punctured the box because they don't put a thick enough box or enough boxes/packing material. I'm going to try this one and hope it works. It's shameful that you pay 2k$ and they ship it like this.

Date of experience: February 4, 2026
Kimberly E. RevZilla Rep
2 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!


3k$ suit poking through box
February 28, 2025
Previous review

I bought a race suit that cost over 3k$ and the box was coming apart and the suit coming through it.

Date of experience: February 17, 2025
North Carolina
1 review
0 helpful votes
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Easy ordering
February 14, 2026

Order 2 shirts online. Quick and easy. Ice storm and snowstorm slowed delivery, and I still received my order in a timely manner. Great job!

Date of experience: February 3, 2026
Colorado
1 review
0 helpful votes
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Satisfied return customer. Multiple previous purchases of different items, but wanted motorcycle boots for 4 different people. I called Revzilla customer support to see what happens if a pair or two don't fit. I was informed free shipping first time exchange. Ordered 4 boot pairs. 4 different sizes. 3 different brands. Only one pair didn't fit. Attempting return online required payment. I decided to call back to customer support who issued me a return label without my payment, and once received my CC would be reimbursed. I was required to make a separate purchase to get the correct size. It was during the replacement purchase process that I noticed $10 was removed from my reward account. So I did "pay" for the first return, which disappointed me. The replacement boots fit as expected, and the recipient is happy. Not happy I was either lied to up front, or a return process was handled incorrectly. Removing value from my earned rewards, does NOT make the process'free'. As a minimum, explain that to me when I call ahead to ask, and second explain that process after I call to utilize a free service, and let me know it isn't actually free, and rewards will be used in place of cash. Otherwise the process feels dirty.

Date of experience: February 3, 2026
California
2 reviews
0 helpful votes
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Outstanding experience
February 13, 2026
Updated review

Outstanding experience. The website is easy to navigate, ordering was smooth, and shipping was fast. Everything arrived exactly as described and well packaged. I'll definitely be buying from RevZilla again.

Date of experience: February 3, 2026

Easy ordering, variety of products
February 6, 2026
Previous review

Easy ordering, variety of products

Date of experience: January 27, 2026
Washington
1 review
0 helpful votes
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Overall always a good experience...
February 13, 2026

... unfortunately using sizing information and previous items purchased, the jacket was too small.

I did perform a RMA and was changed the $9.99 return fee & decided that I wasn't going to try another size just in case I needed to return it again for another fee...

Date of experience: January 20, 2026
Wisconsin
1 review
0 helpful votes
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Forma Adventure Low Boots
February 13, 2026

I had ordered this boot as I have had Forma in the past and wanted a low boot for comfort.
I normally wear a 10 1/2 so I ordered an 11.
I received them in a timely manner. I tried them on the day I received them.
They did fit but snuggly. I put them away for a week and re-tried them.
I tried them with thick socks and thin socks. I was worried that I might develop hot spots once wearing them.
Sadly had to return them.
I did order the Icon boots.
We will see how they fit.

Date of experience: February 3, 2026
Florida
1 review
0 helpful votes
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25+ year customer
February 13, 2026

I have been shopping at RevZilla since the early 00's, and they are great to do business with. Nice site, with a good selection of gear and parts, decent prices, and the military discount is nice. I just wish shipping was quicker to the east-coast-USA.

Date of experience: February 3, 2026
Texas
1 review
0 helpful votes
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I had to call RevZilla Customer Service to get their opinion of helmet sizing. They walked me through it and explained everything. I told them of trying on a helmet at a local shop and the shop owners telling me I needed a certain size smaller; however, I didn't feel that was correct. When I talked with RevZilla, they confirmed my inclinations on sizing. I received the helmet earlier this week and it's a perfect fit!

Date of experience: January 23, 2026
Pennsylvania
1 review
0 helpful votes
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Super fast delivery
February 13, 2026

Super fast delivery and constant updates on the shipping progress from RevZilla. Great pricing and availability. Website easy to use.

Date of experience: February 3, 2026
Idaho
1 review
0 helpful votes
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Poorly Fitting Parts
February 12, 2026

I ordered Enduro Engineering radiator braces for a 2024 WR250F. The braces fitted poorly and I was not able to get the stock shrouds back on the bike. The fitment was so bad I just removed the radiator braces and now their useless. I would not recommend this product for a 24 WR250F.

Date of experience: January 22, 2026
Kimberly E. RevZilla Rep
2 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Utah
1 review
0 helpful votes
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Fantastic experience from start to finish. Shipping was fast, customer service was outstanding, and the quality of the products exceeded my expectations. I ordered armored motorcycle jeans and a Helite airbag vest and couldn't be happier with both.

Date of experience: February 2, 2026
NL
1 review
0 helpful votes
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Great
February 11, 2026

I'm extremely tall 7 feet and needed a helmet. I found it at your shop, consider also ski helmets at this size
Thank you once again.

Date of experience: February 1, 2026
Missouri
1 review
1 helpful vote
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Great product and arrived very quickly
February 11, 2026

The product wasn't damaged, it was packaged very well. I didn't even get expedited shipping and my product arrived in 2 days, very good experience.

Date of experience: February 1, 2026
California
1 review
1 helpful vote
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Will never order again
February 11, 2026

They canceled my order and sent an email saying that if I figure out the reason for the cancellation then feel free to reorder. I called and customer service was useless. They said they couldn't figure out the issue and couldn't let me talk to anyone who could.

Date of experience: February 1, 2026
Kimberly E. RevZilla Rep
2 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
3 reviews
1 helpful vote
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Excellent price. Rangers Lead The Way... Airborne...
February 11, 2026
Updated review

My experience buying Arlen Ness black fork tubes +2 was excellent with my veterans discount.But delivery was terrible by leaving my items in the lobby unattended when we have problems with thieves.

Date of experience: February 1, 2026

Excellent price
January 28, 2026
Previous review

Excellent price

Date of experience: January 18, 2026
Kansas
1 review
0 helpful votes
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Item came as stated
February 11, 2026
Updated review

Although item was not exactly as I thought I will keep. Nothing wrong at all with item, works fine. I did not research it's use correctly.

Date of experience: February 1, 2026

👍 Quick and easy
January 31, 2026
Previous review

👍 Quick and easy

Date of experience: January 21, 2026
Indiana
1 review
0 helpful votes
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Great jacket!
February 11, 2026

My son has started his motorcycle journey and was wearing a very bulky Carhartt jacket. We got him a jacket from Revzilla and he loves it! We are still in the Snowmaggedon on 2026 so he can't ride his bike, but he wore it outside and said the cold didn't penetrate, so I gotta believe it will be good for wind resistance and hopefully we never have to find out about body protection!

Date of experience: February 1, 2026
Israel
1 review
0 helpful votes
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Missing parts - Product is unusable
February 10, 2026

I ordered 3 items and, as expected, the delivery was very fast. However, this time was a huge disappointment. One of the products was missing parts, rendering it completely unusable. To make matters worse, the packaging arrived looking heavily worn and used.

I reached out to customer service, but they were not helpful. Now I'm stuck with an expensive, non-functional product. I chose RevZilla for the reliability and convenience I usually experience, but this experience fell far short of that.

Date of experience: January 31, 2026
Kimberly E. RevZilla Rep
2 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455

We're here to help!