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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,988
This company responds to reviews on average within 4 days

Instant Feedback

138,419 reviews

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California
1 review
0 helpful votes
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Good helmet
July 7, 2025

Good and comfortable when on the bike, the weight is really light.

Date of experience: June 27, 2025
Canada
1 review
0 helpful votes
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This helmet is amazing
July 7, 2025

I'm from Canada and in 7 days I received my product so that was really fast!

Date of experience: June 24, 2025
Wyoming
1 review
0 helpful votes
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Part was broken!
July 7, 2025

The part I ordered first came way late. Even tho I paid for fast shipping. Then I finally got it. And it was broken lol. I can't win.

Date of experience: June 26, 2025
California
2 reviews
0 helpful votes
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Great riding gear
July 7, 2025
Updated review

RevZilla seems to always have products that I want or need. I had some questions about pant sizes and shipping. Jadiel S. Was extremely helpful. Received the jacket and pants I ordered, and they fit great. I usually wear a 34 waist in pants, and these Kim pants fit great.

Date of experience: June 26, 2025

Great customer service
June 21, 2025
Previous review

Great customer service

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Saddlebag Gas Can
July 7, 2025
Updated review

The gas can is a perfect fit in my hard bags and will come in handy on those long rides. I knew what I wanted and the search on RevZilla brought it right up.

Date of experience: June 26, 2025

Bad filter, my mistake
May 11, 2025
Previous review

I used the filter by selecting my bike model for a battery. The filter showed many options, I chose less expensive and lightweight. I clicked to purchase them looked back at the small print. The battery I chose was severely underrated for my bike. I should have done the research first but trusted the filter. Thank you for taking the return unopened.

Date of experience: April 30, 2025
California
1 review
0 helpful votes
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Thrashin Supply gloves
July 6, 2025

I received my Thrashin Supply gloves June 23rd, did a week of riding and there's already a hole from the stitching coming undone.

Date of experience: June 26, 2025
Illinois
1 review
0 helpful votes
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Easy to use
July 6, 2025

Very simple shopping experience. Thank you for making a user friendly platform.

Date of experience: June 26, 2025
Puerto Rico
1 review
0 helpful votes
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My first Helmet and could not be better
July 6, 2025
Updated review

The sizes for this run small, so the advice in the chat to get the bigger size was the deal sealer for me.

Date of experience: June 26, 2025

Mr Lex A was very helpfull with my purchase
June 24, 2025
Previous review

Mr Lex A was very helpfull with my purchase.

Date of experience: June 14, 2025
New Jersey
1 review
0 helpful votes
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The seat did not fit the bike like it should've. There was a 2 inch space between the console and the front of the seat so I returned it. I'm waiting for my full refund.

Date of experience: June 26, 2025
Hawaii
1 review
0 helpful votes
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Be careful
July 6, 2025

Paid for 2-3 day delivery, but took longer and still got charged for it. And you denied my request for a refund. I had to give you a rating just to express my experience. Will never do business with you again! 👎🏼

Date of experience: June 26, 2025
Idaho
1 review
0 helpful votes
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Wrong size on boots
July 6, 2025

I recently bought a pair of Revit Portland boots. Size listed on the boots are a US 7.5, I wear 8.5 in all my other shoes, but these were too big. Wore them one time and they felt like clown shoes, dangerous on a bike. I can't wear these, and cannot return them, as my roommate threw out the box.

Date of experience: May 26, 2025
Texas
2 reviews
0 helpful votes
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Awesome
July 6, 2025
Updated review

Absolutely love this place highly recommend to others. Always fast shipment in a great time management would always recommend to others

Date of experience: June 26, 2025

Fast and easy
June 16, 2025
Previous review

Fast and easy

Date of experience: June 6, 2025
Rhode Island
1 review
0 helpful votes
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Awesome
July 6, 2025

Absolutely love what I purchased Bilt womens mesh jacket, short womens gloves, and and extra back protector. The protector makes it slightly warmer but bei g a passenger it mskes me feel safer. The jacket is slightly heavy but the air flow is terrific. The gloves are a little tight but they need to be broken in. Thank you Revzilla!

Date of experience: June 26, 2025
Maryland
1 review
0 helpful votes
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Great prices on quality parts
July 6, 2025

As usual i love the products that the company offers. The number of products that are offered are excellent.

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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Easy shopping poor shipping
July 6, 2025

Paid for 2 daY shipping only to get the product 5-6 days later

Date of experience: June 13, 2025
South Carolina
1 review
0 helpful votes
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Battery Tender
July 6, 2025

Easy purchase process and product was at the house with a very short amount of time.

Date of experience: June 26, 2025
Massachusetts
1 review
0 helpful votes
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FANTASTIC
July 6, 2025
Updated review

From shopping to narrowing down my choices to the purchase to speaking with customer service regarding the fit of my new helmet I was very pleased with my entire experience.

Date of experience: June 26, 2025

Great price, great data base and format, item in stock
June 24, 2025
Previous review

Great price, great data base and format, item in stock

Date of experience: June 14, 2025
Kentucky
1 review
0 helpful votes
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The site said that DynoJet Power Vision 3 would work with my 2003 fuel injected road king. There was a note that said if you have the Delphi computer in your bike it would work. That's not the case. You won't know if it's compatible until you plug it in. The return process was fine, I just received an email saying they'll refund my money. I should be receiving the original Power Vision (which I ordered directly from DynoJet) today. Not the worst experience of my life but still disappointing.

Date of experience: June 26, 2025
Indiana
2 reviews
0 helpful votes
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Great Experience!
July 6, 2025

I bought a rear tube bumper for my 2025 Polaris Ranger XP 1000 NorthStar Edition Trail Boss. Very quick shipping and the bumper fit perfectly!

Date of experience: June 26, 2025
Texas
1 review
0 helpful votes
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Expert help was less than
July 6, 2025

I called in and talked to a sales rep on some Givi hard case products to ensure I was buying the right things the first time since it was a $1200 order. I ended up getting an additional top box plate, that wasn't needed since the plate required came with the top box. Not a big deal to return it - but I paid $10 to return it on bad advice from the Revzilla tech. The GIVI products I purchased all showed as a monolock system on the website - and the product came with stickers on the each that all said monolock. However the key system didn't work without having to rig some additional spacers. 100% on GIVI, but several phone calls with Revzilla and Givi and my time to jerry rig a solution. From a GIVI standpoint. I give their Engineering team a solid 9, their Support team a 5, their Marketing and Sales folks a 3 (a little product differentiation would go a long way toward ensuring folks bought the right things from the get go). The Accountants at GIVI get a 1. Yes, they saved a dollar by not providing paper instructions, but a QR code. However, trying to look into installation details, especially since their product didn't work as advertised, on a 2 x 6in phone screen sucks.

Date of experience: June 25, 2025