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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,176
quality
11,974
This company responds to reviews on average within 4 days

Instant Feedback

139,020 reviews

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Tennessee
1 review
0 helpful votes
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Nothing but the best service
July 11, 2025
Updated review

I have ordered from this site multiple times now and always have a great experience. Ships in a timely manner and always arrives on the expected delivery date. Will definitely be ordering from this site again in the future.

Date of experience: July 1, 2025

Awesome site
October 7, 2024
Previous review

So many options to choose from and so easy to add things to your favorites for when you plan to purchase them later. Bought a few items from this site, and I plan on making more purchases.

Date of experience: September 26, 2024
Indiana
1 review
0 helpful votes
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I love these boots
July 11, 2025

I had just broke my boots and needed a new pair by the weekend and i got them in 3 days

Date of experience: June 26, 2025
Kansas
1 review
0 helpful votes
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Huge selection of gear
July 11, 2025

Have been using Rezilla for quite a while now. They have great service and the delivery is right on time! Happy with the service

Date of experience: July 1, 2025
Maryland
1 review
0 helpful votes
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Great service, customer focused
July 11, 2025

Picked up some close out gear at a great price to get my riding experience started; the order was processed and shipped next day and arrived a day after that. A mix up on my part found my package in limbo but RevZilla's rep were quick to the rescue. Absolutely will be doing more business with them.

Date of experience: July 1, 2025
Washington
1 review
0 helpful votes
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Small White Helmet
July 11, 2025

It was easy to find the product I was looking for (light colored helmet.) RevZilla kept me informed and delivery was right on time and without any damage.

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
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Great boots
July 11, 2025
Updated review

I like that they had the size and width I need. The boots meet and exceed my expectations also. Would recommend.

Date of experience: July 1, 2025

You are the best of the best...
June 30, 2025
Previous review

You are the best of the best...

Date of experience: June 20, 2025
Missouri
1 review
0 helpful votes
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Great service!
July 11, 2025

Great service, but the product I ordered didn't live up to its hype. Scratched first time I cleaned it and it's not very clear. I don't use it, I find its better without it.

Date of experience: July 1, 2025
Tennessee
1 review
0 helpful votes
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Great product
July 11, 2025

Great product, and the website was supper easy to navigate.

Date of experience: June 25, 2025
California
1 review
0 helpful votes
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Touring tires
July 11, 2025
Updated review

I really like the customers service that l received and my order was on time l specifically liked that.

Date of experience: June 21, 2025

Customer service people are great
June 29, 2025
Previous review

Customer service people are great

Date of experience: June 19, 2025
Texas
1 review
0 helpful votes
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Surprisingly Solid Jacket that has Great Ventilation!
July 11, 2025
Updated review

Easy to find what I needed with enough reviews to be comfortable ordering... very easy and effective ordering process...

Date of experience: July 1, 2025

Great website, lots of information...
June 30, 2025
Previous review

Great website, lots of information... super easy order!

Date of experience: June 20, 2025
New Hampshire
2 reviews
0 helpful votes
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Great Site
July 11, 2025

Excellent experience thru and thru from ease of web site to ordering to fast delivery. Seamless, I've bought motorcycle gear previously from RevZilla and will gladly continue to do so.

Date of experience: June 14, 2025
Ohio
1 review
0 helpful votes
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I have an extremely large head, and I have long thick hair which does not help. I got the 3xl helmet and I would have gotten a size larger but 4xl wasn't an option, but the helmet fits well enough that it'll do. If you need glasses and need the visor then you should look for a different helmet, because the visor will interfere with glasses. The plastic part where the liner attaches to the front of the helmet can dig into your skin so i added a little bit of foam in the liner and it gives just enough space for it not to happen. If the helmet fit me better i don't think any of these issues would happen so I gave it a forgiving 4 stars. If you're in between sizes, I think id recommend getting the larger size

Date of experience: July 1, 2025
Illinois
1 review
0 helpful votes
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Exchange
July 11, 2025

Since you are mainly an online store there should be free return shipping on exchanges if it's a size issue. I want to buy from yall but these pants had to be return because of fit to get a small size. Because of this I had to pay $10 for return shipping. There's no near by store front for me to try on clothes. This makes me want to use Amazon because of free returns and exchanging.

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Amazing
July 11, 2025

Best customer service ever, and great sales during the spring, summer, winter, and fall

Date of experience: July 1, 2025
Sri Lanka
1 review
0 helpful votes
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Great experience
July 11, 2025

I ordered a seat and didn't notice the thread color and the return was as simple as ordering. Would definitely keep buying from RevZilla.

Date of experience: July 1, 2025
North Carolina
1 review
0 helpful votes
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Good Experience
July 11, 2025
Updated review

First time ordering here. Got the exact parts. I ordered in a timely fashion. Will be back to shop for more products.

Date of experience: June 30, 2025

So far my experience has been OK to moderate
June 30, 2025
Previous review

So far my experience has been OK to moderate. I don't like how I specifically search for my vehicles aftermarket parts and after two pages of items specific to my bike I get 25 pages of universal products. As a customer I'm not interested in universal parts.

Date of experience: June 19, 2025
North Carolina
1 review
0 helpful votes
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Icon Boots 10.5 StormHawk
July 11, 2025

Love the BOA System on all my Snowboard boots and look forward to seeing well these boots endure, heading to Sturgis in 3 weeks for their inaugural test!
I wear a 10E so I fit 10.5-11 in Nike and other shoes, I ordered the 10.5 and they fit true to size. The other really cool feature of the BOA system is that you can simply pop the dial out to relieve lace tension or twist in slight increments on the fly to adjust them…

Date of experience: June 30, 2025
Louisiana
1 review
0 helpful votes
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One stop shop. This site has it all.
July 11, 2025
Updated review

Easy to browse through the site. All purchases were delivered in a reasonable time. No issues whatsoever. I highly recommend Revzilla and will definitely be ordering from them again.

Date of experience: June 30, 2025

Great website!
June 25, 2025
Previous review

Great website! Very easy to order amazing motorcycle gear!

Date of experience: June 15, 2025
California
1 review
0 helpful votes
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Great customer service
July 11, 2025

Unfortunately I got the wrong product delivered. Even though it was the product manufacturers fault, RevZilla customer service got back to me in just a few hours and by that afternoon I had a tracking number with a replacement sent to me with one-day shipping. I don't believe these folks will leave you stranded!

Date of experience: June 27, 2025
California
1 review
0 helpful votes
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Ordered New Tires
July 11, 2025

Product was correct, but were not delivered at one time but more than a week apart.

Date of experience: June 30, 2025