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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

We monitor reviews for authenticity

Washington
2 reviews
0 helpful votes
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14' zx-14r
July 28, 2025

This is the fourth time I have order from revzilla. I am always appreciative of the ease of finding and ordering products. I understand that manufacturers should include all hardware with products, they fit to a t.

Date of experience: July 18, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Canada
1 review
0 helpful votes
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Boot guard
July 28, 2025

Good part received but cheap accessory, just fixed with sticky tape, I made holes and fixed it with 2 screws. Now it's solid!

Date of experience: July 18, 2025
Pennsylvania
1 review
0 helpful votes
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FASTEST SHIPPING
July 28, 2025

Ordered shocks. A little confusing if the were what I needed for filament but after several checks I took a chance. Communication was quick and offered several days for shipping. Fed Ex said it was coming next day but Revzilla added a day. To my surprise Fed Ex arrived the next day and the shocks fit perfect. Good experience despite the confusion of fitament.

Date of experience: July 18, 2025
California
1 review
0 helpful votes
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Never disappoints
July 28, 2025

Revzilla will always be my go-to store for parts. Always a great experience, quick & easy shipping, and awesome resource for anything and everything two wheeled.

Date of experience: July 18, 2025
New Hampshire
1 review
0 helpful votes
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Great to deal with.
July 28, 2025

The hardbag liners are awesome. Haven't put them in yet. Will definitely look better than plain plastic

Date of experience: July 18, 2025
Florida
1 review
0 helpful votes
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Awesome service and product shipping excellent
July 28, 2025
Updated review

Shipping excellent product packaged well received as expected just awesome.

Date of experience: July 18, 2025

Awesome...
July 13, 2025
Previous review

Awesome...

Date of experience: July 3, 2025
Iowa
1 review
0 helpful votes
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Exceptional service
July 28, 2025

Product as described. Original product was a little big. The return and refund was quick and easy. Discussing product was very easy and quick. You got to speak to a live person who was very knowledgeable and friendly. I'll definitely continue to do business with Revzilla!

Date of experience: July 17, 2025
Tennessee
1 review
0 helpful votes
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Item was as described. An identical match to the factory battery which came in my 2017 Ducati Scrambler Cafe Racer. It arrived quickly and I had no issues. Filled the battery with the provided acid, let stand for an hour and then placed on trickle charger for a few hours. Installed it and my bike fired right up. I would recommend this battery and wouldn't hesitate to purchase again.

Date of experience: July 18, 2025
Nebraska
2 reviews
0 helpful votes
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Jk Door Hangers
July 28, 2025

Product is as advertised, easy to mount. Very happy, no issues.

Date of experience: July 18, 2025
New Jersey
1 review
0 helpful votes
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Good site
July 28, 2025

My experience was great and everything was shipped quickly.

Date of experience: July 18, 2025
Colorado
1 review
0 helpful votes
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Review
July 28, 2025
Updated review

Been using RevZilla for a while now. My recent order was much more smooth this time. Only complaint I have is the fact it's kind of tough to find specific or bike specific products on such a large website.

Date of experience: July 18, 2025
Kimberly E. RevZilla Rep
8 months ago

If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!


Ive ordered a couple helmets and now a vest and had...
October 18, 2024
Previous review

Ive ordered a couple helmets and now a vest and had nothing but a great truthful experience with this website 110% recommended

Date of experience: October 7, 2024
South Carolina
1 review
0 helpful votes
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Another satisfied customer
July 28, 2025
Updated review

Good and quick service. Product was exactly what I wanted and needed to fit my 2022 Indian Pursuit

Date of experience: July 18, 2025

Convenient and affordable process
July 16, 2025
Previous review

Convenient and affordable process

Date of experience: July 6, 2025
Illinois
1 review
0 helpful votes
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They are great
July 28, 2025
Updated review

We ordered online and we received very quick. It was packed to keep from getting broke.

Date of experience: July 18, 2025

Easy to find what i wanted
July 14, 2025
Previous review

Easy to find what i wanted.

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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The website claims "ships within 24 hours"- My order sat label created for days, I called and they said it was USPS fault. I ship with USPS daily I know how the operate. They took so long to hand off my order I had to buy it somewhere else or miss a deadline. Pathetic.

Date of experience: July 17, 2025
Kimberly E. RevZilla Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Pennsylvania
1 review
0 helpful votes
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Top notch service
July 28, 2025
Updated review

I am happy with the product. I would use revzilla again. I really appreciate the return policy.

Date of experience: July 17, 2025

Tried to place order last night 6/4/25 but web site...
June 15, 2025
Previous review

Tried to place order last night 6/4/25 but web site didn't respond.
Placed order today seems fine. Just one day later to ride with the new windshield.

Date of experience: June 5, 2025
California
1 review
0 helpful votes
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Received product on time. That's very important to me. Had no trouble navigating through the website.

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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10 Dollar Mistake
July 28, 2025

Clamp I ordered did not fit my year bike when all info indicated that it did. Submitted return which cost me ten dollars to return.

Date of experience: July 17, 2025
Kimberly E. RevZilla Rep
8 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Ohio
1 review
0 helpful votes
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Exactly what I ordered
July 27, 2025

Positive. Exactly what I ordered and delivered promptly. Reasonable price

Date of experience: July 17, 2025
New York
1 review
0 helpful votes
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The Good, The Bad, The Ugly
July 27, 2025

Ordered an "open box" quad lock. Turned out to be damaged. Return in process with no hassle thus far. Ordered Custom Dynamics tail lights and Hog Works equalizer. Shipped immediately, but FedEx lost the package somewhere. So it showed up late and the box was crushed. However they got the correct apartment this time, so there's that. Items were fine and worked perfectly. Revzilla customer service was on top of the issue. No need to contact them.

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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First time and happy customer
July 27, 2025

I was referred to this site by a friend to purchase a must needed upgrade for my son-in-law's new (to him) FLHX. The recommended product was easy to find, easy to confirm with the model info that it would fit and checkout was a breeze! Delivery was faster than expected and once installed it worked flawlessly, son-in-law is VERY happy. I have a feeling I'll be buying things on the regular for gifts for him since it was so easy!

Date of experience: July 8, 2025