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Retro Stage Reviews Summary
Retro Stage has a rating of 2.8 stars from 760 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Retro Stage most frequently mention customer service, tracking number and poor quality. Retro Stage ranks 123rd among Clothing sites.
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Goods obviously manufactured in China also sent from China warehouse to Belgium. Additional customs cost of 80 euro were added to the original 111 euro purchase cost for 3 dresses! Retrostage acknowledges we should have been supplied from the Europe warehouse, but does not intend to refund. Very unfortunate! So (future) customers be aware before purchasing from Retro Stage: you may end up with double the cost of what is stated on the website!
It's great when you can find such adorable dresses that actually for your style! I can no wait to wear this dress for Christmas dinner with friends and family, and show it off. It's supper easy to order, and find what I want, just wish they had more shoes in my size (9 1/2) but dang, the dresses. I love them.
Jessica,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
So far I have bought 4 dresses from retro stage and I love them all shipping isnt too long and the dresses are beautiful! So are the hats and shoes!
Hi Bailey,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I came across retro stage by accident but I'm so glad I did. The website was way to use the clothe are amazing and very fast delivery time. Iam very impressed by retro stage and can't wait to buy more clothe from them.
Pamela,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I ordered a dress from this site, there was a small complication with the delivery, which was not their fault, however they kindly resolved it very quickly. Customer service and quality of the dress are very good. Will be buying from here again.
Nawal,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I love the style. It fits well if your short waisted. And the styles are very cute. I highly recommend them.
Erin,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I ordered this dress for a pageant, because the dress I originally had was to be made and I didn't get it in time so I ordered this one hoping it would come in time. The dress came in a few days before I left for the pageant, and it was just as it was pictured only more beautiful and it fit perfect. I couldn't be more happier with the dress and got many compliments at the pageant for it.
Holly,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Long story short, ordered 2 dresses from them because one was faster shipping. Tried returning the other and by the time they got back to me after multiple emails back and forth on how to return the item, it was past their 15 day policy. If they would of had better customer serivce, I would of ordered more in the future but because of this, I will never order from them and hope to prevent others to have to deal with this headache. Unless you are 100% you you won't need to return or replace item, do not order from this store!
Hi Jessica,
Thank you for your message and so sorry to heart the problem.
Retro-stage never let any of our customers lost money in our shop.
We do reply to your email 6 days ago of your return quest, please kindly check your inbox or spam.
Now we emailed you again about your order return guide, If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
I initially ordered from them and the outfits arrived really quickly. Though terrible quality but I guess you get what you pay for. However my 2 other orders are nowhere to be found now. I contacted them weeks ago and no response. I'm not sure if it is a legitimate website anymore.
Karuna,
Thank you for your orders and our system have emailed you the order confirmation and tracking information for you, please check your inbox and spam about that.
I have replied to your email an hour ago, If there have any more request, please kindly contact us via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Any more requests, please feel free to let me know and I will surely try my best to help you.
Yours Sincerely,
Retro-stage Team
I am 5' 11" tall and weigh160 pounds. I ordered a size Large. I love my stripe patchwork bow halter bikini.
Barbara,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I bought 2 dresses from Reteo Stage in July 2020. One didn't fit so I followed their strict return process that they seemed unwilling to even tell me about, making it as difficult as possible to return the dress. They ask for an item # for the dress which can be found no where on their on website, only the name of the item. Of course I had to pay for the return shipping, and I included the shipping # as instructed. Here it is 3 months later and no one has contacted me to confirm they recieved the dress, let alone issue a refund. All I've gotten is dozens of spam emails. They should have just said "no refunds" instead of making you send back a dress you paid for so they can RIP you off and sell it to someone else. I'd have been better off trying to sell the dress myself than return it to them. Boo.
Inge,
Thank you for your order and message.
We have emailed you the refund status of your order, please check your inbox.
If there have any more request, please kindly contact us via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Any more requests, please feel free to let me know and I will surely try my best to help you.
Yours Sincerely,
Retro-stage Team
Usually when ordering clothes online, I anxiously wait on pins and needles wondering if what I get remotely resembles what I ordered. I have never had to worry about that with Retro Stage! Every single outfit and pair of shoes I've ordered have fit according to their size charts, and look EXACTLY how advertised. I love that their plus size collection is just as vast and trendy as their regular lines. I would recommend them to anyone looking for vintage clothing. And their products last through multiple washes and every day wear. 5 out of 5 stars!
Kelli,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
It were supprise me, good quality, and size really what I was looking for and good fabrics. Thanks to Retro.
Silva,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
They let me know my dress was on on a little bit of delay. When it finally came in it was a little tight. I sent an email about exchange. They got back to me within 24hours. They are very pleasant over email and did everything they could to make sure that my exchange and experience with this company was the best it could be. I will be ordering from them again.
Hi Christina,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Condition!
The dress came broken with holes andnall kinds of signs, that I payed to a spam company! They will not pay the shipping back and will not give me a refund! Do not buy from here!
Hi maria,
I am so sorry to hear about the problem.
Retro-stage never let any of our customers lost money in our shop.
If you got a broken dress, you can get a resend or a refund, No need to return it back.
May I know your order number?
Could you please provide the email address or the name you used for your order for double-checking?
Once I find your order on our system, I will try my best to help you move on to the next step.
If there have any more request, please kindly contact us via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Any more requests, please feel free to let me know and I will surely try my best to help you.
Yours Sincerely,
Retro-stage Team
I bought 3 dresses, one of them required a few modest adjustments, but otherwise these dresses are adorable and I receive complements from men and women every time I wear them. I love themI always feel pretty in these dresses.
Hi Anastasia,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
This website is a spam, they trick you into all these vintage dresses and there is none!
I ordered and did not receive my order and when I checked with the tracking company they said this place is a spam and many people are complaining, I did not get my refund of $140.17 from them till now and its been 3 month of back-and-forth emails!
DO NOT WASTE YOUR MONEY ON THIS NASTY PEOPLE.
Hi Heidi,
I am so sorry to hear about the problem.
Retro-stage never let any of our customers lost money in our shop.
Your refund finished and we have emailed you the refund detail, please check your inbox.
If there have any more request, please kindly contact us via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Any more requests, please feel free to let me know and I will surely try my best to help you.
Yours Sincerely,
Retro-stage Team
Shipping was fast. Sizing was spot on. I got so many compliments on this dress. Will definitely buy from them again.
Renda,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I ordered first tume in this site, and it wont be the last! Fast delivery and the dress is all i expected! I love it! And i will recomenned it to my friends too!
Siukku,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
The dress was lovely with good quality fabric. But unfortunately it took a long time to get here even with expedited shipping.
Other than that, I love it!
Hi Lilly,
Thank you very much for your purchase and experience sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Johan,
Thank you for your message and so sorry about the tax fee problem.
We do not responsible for customs clearance and customs duties. Normally, our customers would not be charged any tariffs. But it happens sometimes for the increasingly strict customs inspection. We have no control over these charges as customs policies and import duties vary widely from country to country.
If there have any more request, please kindly contact me via email address: [email protected]
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team