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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This website advertises as free but there seems to be no way around the upgrade.:-( Seems like false advertising.
Certain things on the resume builder are uanble to change and its frustrating. I shouldnt be forced to add dates to work expereince, and it keeps adding words under education. I should get final say on how things are worded entirely.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate, great suggestions with plenty of options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your time and services I may land the job of my dreams
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Claims to be free, is absolutely not free. 0/10 do not recommend.
Hello Sara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Fast and friendly website very easy to use and basically, they do the work for you, everything is really just a click of a button. I absolutely love it and will definitely be telling others about it. I will also be doing the cover letter for jobs I'm thrilled to have found this site.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy super helpful website they do a great job for you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and pretty intuitive. I also like how easy it was to edit.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, I needed a quick resume for a part time opening. It was easy to use and fast. Thanks sooooooo much!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, very helpful and organized. Makes building a resume easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate. Helpful with auto fill-ins. Very professional looking.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent tool to build a resume. Great support to guide me during the process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and great experience creating resume. Stress free
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
PRICE. That's a steep price for month of use. Love the service just wish it was more budget friendly especially considering most people using it are out of work & looking for employment
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A massive help in the formatting of a professional looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and fast. I was happy until i had to make this 50 words so now im being slowed down in the process of receiving my resume that i just purchased.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The format was helpful and easy to follow. There were several resume formats to choose from. The price was reasonable as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service. It stated a free service but ultimately I did have to pay for it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good I can give you a better review after I have seen it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Erin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius