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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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I don't like that there were hidden fees when I started this process. I would have been more satisfied if you had been up front with me.

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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I am not happy that you have to pay to receive your resume. You should advertise that, you know.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lillian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
2 reviews
0 helpful votes
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Professional resume, very thorough
February 3, 2025

Professional resume, very thorough. Job suggestions are a wonderful option!

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Tracie L.
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Very well experience
Very well experience
Very well experience

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy with useful suggestions
February 3, 2025

Easy with useful suggestions. Made professional looking.

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Super easy and fast
February 3, 2025

Super easy and fast. Ai, auto fill for experience and job summary was accurate and easy to use.

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Aristotle K.
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This made it really easy to design a professional looking resume

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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So far so good
February 3, 2025

So far so good

I've enjoyed the experience so far. It's a good product

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Tristen J.
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I love how it helps you find the words. I need to make a cover letter so we will see how that goes

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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This website has been very easy to use. I would recommend it to others.

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Very easy and quick for on last minute help. Process was very smooth

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Seems easy...
February 3, 2025

Seems easy...we'll see how it works to cancel the subscription when I no longer need it!

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Joao M.
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So great to have the opportunity to have this help for my resume!

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Rajkumar W.
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Easy to navigate and wide range of templates. Need to work on something that it can pick properly details from word doc provided as i had to write a lot to improve the whole resume.

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maine
1 review
0 helpful votes
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Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow VALETTA J.
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It was very helpful and I liked the recommendations and I feel very confident

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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It is a quality service very user friendly, but don't advertise that it is free, let someone spend hours of their time building a resume and then wait and charge to print or download after i already had so much time invested. I would have gladly paid the $2.95 if you were up front about it. Yeah you still got my money congratulations you $#*!ing scumbag!

$#*! YOU!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Aaron,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Using this app was very easy and quick to create a resume. Will use again for sure.

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Martha R.
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Quick and easy suggestions very helpful did not need a resume for quite some time

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Easy to be resume
February 3, 2025

Easy to be resume. Would like more professional suggestions

Date of experience: January 24, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius