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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good and fast - thank you thank you thank you thank you thank you
Your billing and everything sucks! Make things easier for the user
Hello Matthew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good it s really easy to use and the templates choices are nice.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed to update my resume and resume genius was the first that came up and its easy and i was able to do so quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pay-Walls defeats the whole purpose of your marketing, useless.
Hello O´Farrell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great appreciate the help when i needed this fast and beautifully filled out
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was great until I didn't have the option to opt out of the review.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use interface with helpful tips and suggestions and many templates to choose from.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, straight forward interface, intuitive and user friendly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. I appreciated how it gives suggestions and points you in right direction.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I paid 95 dollars last week, and now I have to pay again. And I am signed in, why am i being charged again
Hello Marcy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Extremely easy to use, good summaries, looks very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ridiculous amount of time spent just trying to download my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Fast and easy and they help you along the way, I'll definitely use it again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not free at all. You will have to pay to download your resume.
Hello James,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It is advertised as free, and it is not. You will be charged to be able to get your resume.
Hello Evan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The site said "free" resume having to pay isn't free...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Had some trouble too many options and im learning would of like more simple
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome quick and easy made me look great ive been a wild catter a go go getter, been an sob right down to the letter
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius