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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very efficient and intuitive. The process was very simple.
So far, good experience. Still working on resume so waiting to give that final star if it as long as the experience continues to be great.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found it very easy, quick & helpful for individuals who can't word things properly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use. I am taking a course in resume which included resume writing.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Simple and inexpensive! Thank you! Writing is simple and easy to understand. Did not waste a lot of time with the small changes I made.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and need to have different options for resumes to stand out
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and helps fill the wording that can't come to mind
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looks like resume is built on the details of my uploaded resume with no means to modify the experience section without uploading after making changes or ofter downloading.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was easy, and software was user friendly. I highly recommend use of this program.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't like how the whole address wasn't included. I had to put my home address numbers in before the city to make it work- but then the comma was in the wrong place and I couldn't do anything about it. Had to fix it in Word later. It was a pain!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Professional We'll manage easy to monitor. Correct words. And up to date
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and helpful to complete. Allowed for a quick way to create a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You input was great and it helped a lot, the communication was clear and nothing stressful about the questions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and simple. Easy to use. Cost, and helpful tips for adding different information.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good and easy to use, would use again when in need for a fast resume builder
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be able to use prepaid or miscellaneous cards for purchases
Hello Donna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The various tools, different page styles and entry suggestions has made creating the resume has been very easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Poor completion process, has left me frustrated, also the monthly fee of 7.95 per month has become an annual fee of $95.
Dear User,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very good knowing that this software exist and be used to upgrade ones CV
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius