Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good good good good good good good good good good good good..
Easy quick and helpful!Thank you for your assistance Great program
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
All the templates are cool and easy to use, just wish I didnt have to pay
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you! I like this was quick and easy i enjoy making my own resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Acting like a free online service until the customer has done the work of completing their resume is extremely deceptive and borderline unethical.
Hello Jesse,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
As advertised, the resume builder was quick and easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Professional, and satisfied with the quality and results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. I like the template options available, especially color ones and free option would be cool
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very easy and simple, and I like the price. Very reasonable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good it's great I don't know what you want me to say it's freaking great I love having a resume so I can get a job thanks for your help I appreciate it very much
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful - quick and easy to use - a lot of resources offered to make my resume stand out
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was great. Thank you for making this possible and not painful at all
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Love it! It's the best tool in the whole world. I recommend it to everyone who needs to have one done.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be free for first five resumes for checking purpose.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great app, it really help to make the resume, I really recommend it, this is a great app for people like me that it doesn't know how to create a resume.
Thank you,
Jose
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, quick, professional. It was really easy to upload my resume and see the results within minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast, easy, and affordable. I am very pleased with the result.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy service. They helped me update my resume with ease and precision. I highly recommend their service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looking to update my resume and needed some assistance as it can be a daunting task
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it very use full very nice to have the system really helps
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius